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Marks & Spencer Customer Service Assistant Reviews

based on 23 reviews
Updated 13 Sep, 2024

Overall Rating

3.7
How AmbitionBox ratings work?

Category Ratings

4.1

Salary & Benefits

4.0

Job Security

3.8

Skill development

3.7

Company culture

3.6

Work-Life balance

3.4

Work Satisfaction

2.6

Promotions/Appraisal

23 reviews found

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People also ask about Marks & Spencer's Customer Service Assistants

How is Marks & Spencer to work for?
Marks & Spencer is rated 3.7 out of 5, based on 23 reviews by employees on AmbitionBox. Marks & Spencer is known for Salary & Benefits which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at Marks & Spencer read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Marks & Spencer?
According to AmbitionBox ratings, Marks & Spencer employees rate its salary and benefits as 4.1 out of 5. You can know more about Marks & Spencer Salaries at AmbitionBox
How is the work culture at Marks & Spencer?
Work culture is rated 3.7 at Marks & Spencer by 23 employees. While job security is rated 4.0 and work-life balance is rated 3.6 at Marks & Spencer. Read detailed reviews by employees of Marks & Spencer on AmbitionBox.

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Gender Based Ratings for Marks & Spencer Customer Service Assistant

based on 22 reviews

4.1Rated by 4 Women

Rated 4.1 for Work-Life Balance and 4.1 for Company Culture

women

3.6Rated by 18 Men

Rated 4.0 for Salary & Benefits and 3.9 for Job Security

men

Working Days for Marks & Spencer Customer Service Assistant

based on 23 reviews
Rotational Shift
56%
Monday to Friday
31%
Other
13%

Work Timings for Marks & Spencer Customer Service Assistant

based on 23 reviews
Flexible timing
Strict (1pm - 10pm)
Strict (1.30pm - 10.30pm)
50%
20%
10%
20% employees reported other strict timings

Shift Timings for Marks & Spencer Customer Service Assistant

based on 23 reviews
Day shift
100%

Business Travel for Marks & Spencer Customer Service Assistant

based on 23 reviews
No travel
50%
Within city
50%
Marks & Spencer Customer Service Assistant Salary
based on 112 salaries

Average annual salary

3.2 Lakhs
₹2.5 L/yr - ₹4.2 L/yr
11% more than the average Customer Service Assistant Salary in India
View more details
healthInsurance
Health insurance
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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