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McDonald's Customer Success, Service & Operations Department Reviews

based on 221 reviews
Updated 17 May, 2024

Overall Rating

4.1

Category Ratings

4.3

Skill development

4.0

Job Security

4.0

Company culture

3.9

Work Satisfaction

3.8

Work-Life balance

3.8

Salary & Benefits

3.8

Promotions/Appraisal

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Top Mentions in McDonald's Customer Success, Service & Operations Department Reviews

221 reviews found

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Top McDonald's Interview Questions

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Q1. What is the gold standards of the products read more
Q2. How can you satisfied your customer when he is so angry ... read more
Q3. Sort an array in O(nlogn) read more
Q4. What is your favourite food? read more
Q5. Brief discussion of ourself How to retain customer How to face frustrated customer How to an ... read more
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McDonald's FAQs

How is McDonald's to work for?
McDonald's is rated 4.1 out of 5, based on 221 reviews by employees on AmbitionBox. McDonald's is known for Skill development which is rated at the top and given a rating of 4.3. However, Salary & Benefits is rated the lowest at 3.8 and can be improved. To know first hand how it is like to work at McDonald's read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at McDonald's?
According to AmbitionBox ratings, McDonald's employees rate its salary and benefits as 3.8 out of 5. You can know more about McDonald's Salaries at AmbitionBox
How is the work culture at McDonald's?
Work culture is rated 4.0 at McDonald's by 221 employees. While job security is rated 4.0 and work-life balance is rated 3.8 at McDonald's. Read detailed reviews by employees of McDonald's on AmbitionBox.
Is work from home available in McDonald's?
According to AmbitionBox, 8% McDonald's employees work from home permanently, 4% work from office 3 days/week (based on 24 AmbitionBox reviews in last 6 months).

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Work Policy at McDonald's Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 24 reviews in last 6 months

Permanent work from home

Permanent work from home

8%
Work from office

Work from office

50%
Hybrid

Hybrid

12%

3 days/week from office

4%

Other hybrid work policies

8%

Unclear

Unclear

30%

Subsidiaries of McDonald's

McCafe

4.7
4 Reviews
Lakson Group

3.0
1 Reviews

Gender Based Ratings at McDonald's Customer Success, Service & Operations Department

based on 213 verified reviews

4.5Rated by 31 Women

Rated 4.3 for Job Security and 4.3 for Skill Development

women

4.1Rated by 182 Men

Rated 4.3 for Skill Development and 4.0 for Job Security

men

Working Days at McDonald's Customer Success, Service & Operations Department

based on 221 reviews
Rotational Shift
72%
Monday to Friday
14%
Other
9%
Monday to Saturday
3%
Alternate Saturday off
2%

Work Timings at McDonald's Customer Success, Service & Operations Department

based on 221 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 8pm)
74%
3%
2%
21% employees reported other strict timings

Shift Timings at McDonald's Customer Success, Service & Operations Department

based on 221 reviews
Day shift
Night shift
65%
35%

Business Travel at McDonald's Customer Success, Service & Operations Department

based on 221 reviews
Within city
43%
No travel
42%
Within country
10%
International travel
5%
Assistant Manager
75 salaries
3.4 Lakhs

₹2.4 L/yr - ₹4.8 L/yr

Shift Manager
29 salaries
2.5 Lakhs

₹1.7 L/yr - ₹4.2 L/yr

Crew Member
26 salaries
1.6 Lakhs

₹0.8 L/yr - ₹2.7 L/yr

Assistant Restaurant Manager
19 salaries
3.3 Lakhs

₹2.2 L/yr - ₹4.2 L/yr

2nd Assistant Manager
15 salaries
3.1 Lakhs

₹2.5 L/yr - ₹3.8 L/yr

Explore more salaries
freemeal
Free meal
64 total responses
cab
Office cab/shuttle
8 total responses
onsite
International/On-site exposure
5 total responses
healthInsurance
Health insurance
50 total responses
+5 more benefits
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