metlife global operations support center

4.1
Age Unknown
MAPLE, PAHARPUR BUSINESS CENTRE 21 NEHRU PLACE NEW DELHI Delhi INDIA 110019
Unknown
Private

Reviews' Summary from 112 reviews

4.1 / 5

Job Security

4.2

Work-Life balance

4.0

Company culture

3.9

Skill development

3.8

Work Satisfaction

3.8

Salary & Benefits

3.8

Career growth

3.5

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Working Days

Office Travel

Work Timings

Strict

Flexible

metlife global operations support center Reviews

1 - 10 of 112 ReviewsSort By: Popularity  |  Latest

Average
Average
Poor
Average
Average
Average
Average

Likes

Transport facility is available free of cost for both side no matter which shift you are in. Career growth is there but only in certain fields & it will happen only if u perform bcoz there will be competition. Work culture is friendly. There is a mix of people but definitely u won't find any friends for life in any corporate. There is a childcare room for strong professional ladies to bring their kids for full day & they will be taken care of by expert childcare staff. There is a gym but it depends on which process you are in as chances are that bcoz of the workload you won't be able to hit the gym at all.

Dislikes

The timings are really not good. Based on your process, you get nights shifts and most processes are in night shift. Timings: 6:30pm-3:30am which disrupts your regular routine. The salary is a concern. Freshers don't get much. The growth is such that u have be in a certain role for about 1.5-2 years to see an appraisal that too won't make a difference. The incentives are paid based on monthly performance which is okay. Managers aren't supportive if you want to make a switch to another process. They just want results and would make you work like a dog! And yes, some processes do have targets. Now it's upto you how you handle the pressure!! Good luck :)

Work

Work is good. There are always new scenarios in claims department. So, it's never monotonous. But it gets hectic for sure.!

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

6:30 PM to 3:30 AM (strict)

Facilities

Free transport

Childcare

Gymnasium

Cafeteria

+1 More

Education assistance

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30 views

30 views


Excellent
Good
Average
Excellent
Excellent
Good
Average

Likes

metlife gosc is a great place to work, good work environment, work pressure is quite balanced, free cab, great infra, lots of training, enough opportunities to showcase your talent be it in work,play or other. good people around, increments are okay okay, niether too bad nor too great, good place to settle down if you get a good package..

Dislikes

social networking and other entertainment sites are disabled.
smartphones are not allowed however non camera devices are allowed,
formal clothing on weekdays, too much security checks , no work from home.

Work

since bieng a soft. developer, my job is quite challenging, which i enjoy,..but sometimes there are work whichbis monotonus, the thing i hate most is filling lots of boring tracker, about utilization

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

12:00 PM to 9:00 PM (strict)

Facilities

Free transport

Gymnasium

Cafeteria

Team outings

+5 More

Education assistance

Soft skill training

Health insurance

Job training

Facilities

table tennis , ro water, clean washrooms

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3 views

3 views


Good
Good
Excellent
Good
Good
Good
Excellent

Likes

i have been working with Metlife from last 2.5 year and it's been a fantastic experience for me. while working with this organization i learned so many things : how to work, how to behave, team work ect. and except all these things, if i talk about work environment, growth, learning, job security then i believe it's a nice place to work.

Dislikes

i have given 2.5 year of my life here and in the period of 2.5 year i could not found anything which was not according to my expectation. yes if we talk about some small things then we can see it with every organization, so it's not an impact for any employee for his/her future growth. so i just want to say one thing, where ever i stand today only because of METLIFE GOSC.

Work

Exciting and learning.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Facilities

Free transport

Childcare

Cafeteria

Team outings

+5 More

Education assistance

Soft skill training

International relocation

Health insurance

Job training

Show Less

1 views

1 views


Average
Good
Good
Excellent
Average
Average
Average

Likes

Fair promotions, Perks, Culture, Work LIFE balance, Independent, Hierarchy Matrix for issues, Leaders intervention in Employees concerns, No micromanagement, No boss culture, Employees centric, working here is an excellent experience.

Dislikes

Growth in terms of promotions is stagnant as iteration rate is low as compared to other organizations.

Work

Challenging as I need to work in accordance with the onshore part so that to deliver best and satisfactory results to the end customers, full of excitement.

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Working Days

Monday to Friday

Job Travel

I have to travel within city

Facilities

Free transport

Childcare

Gymnasium

Cafeteria

+5 More

Team outings

Education assistance

Soft skill training

Health insurance

Job training

Show Less

1 views

1 views


Poor
Average
Average
Excellent
Good
Poor
Average

Likes

Working environment was good but now being worst due processes are moving to Jaipur. New HR policies updated especially leave policy no benefit if moving to Jaipur.

Dislikes

Company doing partiality for week off. Only Sunday whether as per client they are on week off for two days but this facility not provided to each process. Mostly processes are on 2days week off.

Work

Claim end to end settlement.

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Working Days

Monday to Saturday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

10:00 AM to 7:00 PM (strict)

Facilities

Free food

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55 views

55 views


Poor
Terrible
Poor
Terrible
Poor
Terrible
Terrible

Likes

Training program was good.

Dislikes

Transport sucks, zero innovation as people hardly use there skill set to produce efficiency for process, communication skills for entire lower level group is like typical UP style, manegers promote there authority above work life balance, rules are not for managers

Work

Boring with no scope to grow your skill sets, your career your choice is the manager slogan, and hell with that.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

12:00 AM to 10:00 PM (strict)

Facilities

Childcare

Health insurance

Job training

Show Less

1 views

1 views


Average
Average
Average
Poor
Excellent
Average
Good

Likes

The LoB is actually a hub of knowledge. I was a part of Global Procurement and I learnt a lot in terms of Vendor management, buyers work, Vendor risk assessment and Strategic sourcing.

Dislikes

The Group formation, the ass licking, the Star pariwaar gang , favoritism and cross talks are the worst part that I faced in the company.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

2:00 PM to 10:00 PM (strict)

Facilities

Free transport

Childcare

Gymnasium

Cafeteria

+1 More

Education assistance

Show Less

58 views

58 views


Good
Good
Average
Good
Good
Average
Good

Likes

Remarkable Work culture and there are lots of facilities provided throughout tenure like free transport, gaming zones, photography clubs and surprised events it conduct.

Dislikes

Quite satisfied with maximum aspects however would recommend to walk with latest tools(application, softwares i.e tableau,python)for speedy operation processing and conduct trainings.

Work

Exciting and great learning

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Working Days

Monday to Saturday

Job Travel

I do not have to travel. It's a desk job.

Show Less

2 views

2 views


Excellent
Good
Good
Good
Excellent
Excellent
Good

Likes

The learning opportunities are great, the culture promotes new ideas and out of the box thinking. Great place to explore and learn.

Dislikes

The work life balance is great at lower levels however as you grow up the ladder it takes a toll. Though managable, it is sometimes ganging up you. Travel is something that is required more of.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Facilities

Free transport

Childcare

Gymnasium

Cafeteria

+4 More

Work from home

Team outings

Soft skill training

Health insurance

Show Less

57 views

57 views


Terrible
Terrible
Average
Poor
Excellent
Terrible
Poor

Likes

Both side cabs, sodexo coupons on birthdays/anniversaries, less work pressure

Dislikes

No growth, Night shift, no camera phones allowed , worst management, bad HRs, less salary, old technologies

Work

Its boring and totally different from what you expect from an IT company. In fact it is a KPO.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Facilities

Free transport

Gymnasium

Cafeteria

Health insurance

Show Less

56 views

56 views


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