Mphasis

3.8
mphasis.com
18 Years Old
Bangalore, India
IT / ITES
10000+
Public

Reviews' Summary from 842 reviews

3.8 / 5

Work-Life balance

3.7

Job Security

3.7

Company culture

3.7

Skill development

3.6

Work Satisfaction

3.5

Career growth

3.3

Salary & Benefits

3.1

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Working Days

Office Travel

Work Timings

Strict

Flexible

Mphasis Reviews

1 - 10 of 842 ReviewsSort By: Popularity  |  Latest

Average
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Likes

Flexible work timings for 8/9 hrs work day.good inhand salary due to low basic salary unlike product companies.can get direct client exposure,good short term onsites.however long term onsite is not compensated at par.managers manipulate long term onsite salary even if HR mentions different or more per annum salary as per policy.

Dislikes

Too much mid level politics. Managers are more manipulative than actual management work what they do.dumb and deaf mid level managers..they dont listen employee concerns and also not technically fit for the positions what they are holding.mostly are from non technical background.
If you are hired for a specific project,then better leave company than choosing internal jobs.the managers here hav complete groupism.so project switching is very difficult since for every employee they pass bad feedback to the next managers so that the employee does not get the other project and employee has to sit in bench for some month bwforw finally qyitting the company. I dont suggest anyone from technical background having greater than 6/7 yrs of exp should join this company. Since after joinging your career growth will come to an end and by the time you reach 9/10 yrs of exp it will be very difficult to search outside.

Work

Based on project one can get direct customer facing work where the exact employee's respective manager has no work to do with clients.

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Working Days

Monday to Friday

Job Travel

I have to travel international travel

Facilities

Health insurance

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422 views

422 views


Good
Average
Poor
Poor
Poor
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Poor

Likes

In Mphasis I worked for more than 4 year's in BPO not in IT so as compared to other BPO like Eexcel WNS Infosys there so many less things which I liked in Mphasis BPO those are you will get a chance to show what you can do it's like you will work like a manager but not as a manager. You get a chance to be a trainer if you want to be a trainer. But you can't be a trainer on paper. If you are down performer don't need to worry about it because I saw many down performer taking average salary.

Dislikes

Dislike is transport facility very bad transport facility is for drivers, vendor, and not for employees.
2nd is their appraisal system very bad very less difference between low performer and high performance.
3rd is their KRA the way they have freedom to setup KRA for each individual if you are talking any extra efforts in this month in the next month it will be part of your KRA so taking some extra efforts becoming mistake for employees.

Work

I Generally speaking my work is slightly challenging as I have to look after the entire team support as well as day to day yield production. Pitching for my company as a processor gets tiring and the task is slightly repetitive. But I am happy

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

8:30 PM to 7:30 AM (strict)

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504 views

504 views


Excellent
Excellent
Average
Good
Good
Good
Excellent

Likes

BUT I WORKED ONLY FOR FEW MONTHS AND I HAD A VERY GOOD EXP DURING TRANING PERIOD AND ALSO WELL SATISFIED JOB IN FLOOR REGARDING CAREER GROWTH AND OPPORTUNITIES MY OWE IS IF I WOULD HAVE CONTINUE THE JOB MAY BE I WAS IN THE FORCE TO EXPRESS THE RATINGS SORRY FOR THE WRONG RATES I WOULD HAVE MADE A MISTAKE

Dislikes

WORK ENVIRONMENT IS LIKE A SHEEP YARD ALL EMPLOYEES WERE PUT UNDER ONE ROOF AND A LOT OF DISTURBANCE AS I WORKED FOR DOMESTIC VOICE PROCESS

Work

It was good and nice for a first time job seeker and those who are willing to continue in process they will be thorough with the process way of pros and cons of executive postition

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Working Days

Rotational Shift

Job Travel

I have to travel within city, within country, international travel.

Facilities

Free transport

Job training

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223 views

223 views


Poor
Average
Poor
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Average
Terrible
Poor

Likes

Mphasis company is good for fresher's very good plat form

Dislikes

Mphasis company is good but management is worst doesn't know to acknowledge when associate is in medical situation. Pathetic ,partiality ,casteism, IJP just for name sake,when ever they feel they give promotion and demotion nobody controls management.do not have basic knowledge when,how,and what basis they give promotion they do not follow any procedure of company policies either they don't follow the rules they are loosing out lot of valuable employees they do not review the performance on monthly basis they don't work towards employee growth in organisation.especially indigo process lot of attitude no doubt that company will have growth due to management fault best example what we are seeing in mphasis is attrition and also bad opinion. Even I work for mphasis I am in process of leaving company.thanks for giving opportunity to share opinion.

Work

Hectic pathetic no other words they screwed my career in mphasis its all because of management indigo they made me depression

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Working Days

Monday to Friday

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419 views

419 views


Good
Good
Good
Good
Excellent
Excellent
Excellent

Likes

Most of candidates who is looking for job they always give first preference for MNC company so as you are selected for Mphasis that mean your in MNC company, come to the point what i have experienced there which was good for me first thing was that they gave me good training during my training session i gain lots of knowledge aboit companies , how companies actually works, and how companies do there business over the world there was lots of thing i experienced, after that when i went to the work place that was awsome i met with my team leader and manager They were very nice person they always appreciates me push me to achieve my goal and my targets. I was with happy with that company

Dislikes

As i have seen in BPO Domestic voice process the salary was quiet good for the fresher but apart from this particular process salary was good.

Work

My work was that to deal with the customers of client, i was working for Mphasis but my client location was Metlife life insurance building that is head office which is established in bangalore.

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Working Days

Rotational Shift

Job Travel

I do not have to travel. It's a desk job.

Facilities

Team outings

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427 views

427 views


Average
Average
Poor
Good
Poor
Poor
Average

Likes

Mphasis is good company. I like the work place and people around us are very much friendly and helpful staff. Training period was fun and really had a good experience.

Dislikes

Once we get into the floor it's quite normal that the first month is good but later u have lot of work pressure. Since there is no much employees we had to get trained in different positions even though we have not applied for it . Pay is less and it's really hard to leave in this society with the pay . Their is no guarantee for growth it's really hard to get into next level. Canteen is not good .. food is average.

Work

My work first was for customer support dealing with credit cards to help UK customers in different scenarios. And then was moved to PPI department which deals with insurance helping to set up payment plans for UK customers who are in hardship

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Working Days

Rotational Shift

Job Travel

I do not have to travel. It's a desk job.

Work Timings

12:30 AM to 5:30 AM (strict)

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72 views

72 views


Excellent
Terrible
Poor
Poor
Good
Poor
Good

Likes

They have some really good projects & best Architects to guide those projects. Architects there are very down to earth, humble, always ready to help you out in any technical issues. Make sure you maintain good relations with your architects to learn from them which will eventually help you to grow technically.

Dislikes

Managers are worst ! I have experience only with one but that was terrible. They think that employees are machines. They don't value your weekends, holidays. It doesn't matter how many leaves you have because your manager will find a way to stop you from taking leaves. No work life balance. They want you to finish project tasks before deadline (compromised deadlines) & in remaining time you should do something innovative. If your manager thinks that you lack innovative factor then you are doomed in your ratings.

Work

It was fun but hectic at the same time.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

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55 views

55 views


Poor
Average
Poor
Average
Good
Good
Average

Likes

*There is less politics as compares to other companies.
*Very friendly environment on the floor.
*Supportive managers (at least for me).
*Work burden is not much, work life balance is good.
*Growth is not very hard. If you are just a bit above average, growth is for sure.

Dislikes

*Cab facilities are pathetic.
*Initial salary during hiring is too low (esp for freshers).
*The HR believes in hiring freshers for the sake of cutting costs and when project deadlines are not met, everyone is grilled, please hire experienced and sensible people if you want to reach project deadlines keeping accuracy in mind.
*Learning is not very much. repetitative work.

Work

Working with Mphasis was good and above average as the work life balance is good and basically it depends on the project you are working for.

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Working Days

Monday to Friday

Job Travel

I have to travel within city

Work Timings

7:30 AM to 4:30 PM (strict)

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417 views

417 views


Excellent
Excellent
Good
Excellent
Good
Good
Excellent

Likes

Mphasis is an equal opportunity provider. There is no discrimination and harassment at workplace. Overall work culture is good and there is ample of scope for everyone to grow. I like the re-hire and re-deployment policy of the company and the best amongst all is giving opportunity to physically challanged people. I have worked with Mphasis for 14 years and from my experience I can definitely say that it is the best company to work with.

Dislikes

Compensation is average, growth is slow but there are opportunities. Work pressure is always there but that is part of the job.

Work

My work was very challenging. I use to deal with claims, Motor insurance both commercial and personal lines for UK customers as I was trained in all the LOB's ( Line of Business) my work demanded utmost care and responsibilty. It was all very exciting.

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Job Travel

I do not have to travel. It's a desk job.

Facilities

Gymnasium

Cafeteria

Work from home

Team outings

+5 More

Education assistance

Soft skill training

International relocation

Health insurance

Job training

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77 views

77 views


Terrible
Excellent
Poor
Poor
Excellent
Terrible
Terrible

Likes

Work-life balance, job security is there.

Dislikes

No work at all, Just pushing work to other teams/Companies. Generally pathetic BPO job all over Company. And Serious no innovation. Too much of politics and foot licking. No training at all, No learning at all (they provide one website to learn only). The management is so bad they are just looking for their job safety only. There is no single plus point for this company. This is BPO company with all the night shifts you can get and will be always a BPO company. Peace

Work

Generally, more than half people in Mphasis are doing BPO job so, In my opinion, it is Boring Hectic Pathetic and Bakwas Company and Job.
Many good people leave this company because of this always there is vacancy in MphasiS

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Working Days

Monday to Friday

Job Travel

I have to travel within city

Facilities

Cafeteria

Work from home

Health insurance

Show Less

119 views

119 views


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