Nuance Transcription Services

3.5
nuance-nts.com
19 Years Old
Burlington, USA.
Health Care Services & Hospitals
10000+
Public

Reviews' Summary from 47 reviews

3.5 / 5

Company culture

3.6

Skill development

3.6

Salary & Benefits

3.4

Work-Life balance

3.3

Work Satisfaction

3.2

Job Security

3.2

Career growth

2.9

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Working Days

Office Travel

Work Timings

Strict

Flexible

Nuance Transcription Services Reviews

1 - 10 of 47 ReviewsSort By: Popularity  |  Latest

Excellent
Excellent
Average
Good
Average
Good
Good

Likes

They provide work-from-home option, which was a blessing for me. Since I worked from home I did not had much interaction with any teammates. They provide enough training to get you acquainted with the platform and operations. For those who work hard there is ample opportunity to grow. Salary /appraisal depends solely on performance (line count and accuracy). Since I worked from home I never had to visit the office so no travel issues. Being a home transcriptionist and having no teammate interaction I never endured workspace politics, but from team managers of other teams always felt some. There is a portal entirely dedicated for learning and there were weekly and monthly learning assignments. Even though I work from home there is a virtual work environment created through chat, which varies according to the individual you are dealing with. Most of the time it was awesome. Improvements in speech recognition and AI and its applications in operations were always visible.

Dislikes

I was not so happy with the work-life balance. I wanted to go for a backpacking trip for 1.5 months and I was told that I will not get leave for more than 2 weeks and if I wanted more days then I have to resign and rejoin after 1.5 months. I resigned and when I tried to rejoin after my trip the HR informed me that there was no vacancy right now even though they were hiring new people!!! After that I didn't got any good offers from any good companies for a long time!

Work

Interesting and engaging!

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Working Days

Rotational Shift

Job Travel

I do not have to travel. It's a desk job.

Work Timings

4:00 AM to 1:00 PM (strict)

Facilities

Work from home

Education assistance

Soft skill training

Job training

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3 views

3 views


Excellent
Average
Good
Excellent
Average
Average
Average

Likes

The company is very promising in terms of its Compensation , in fact it is one among the best places to work in India. The entire team and managers are very cooperative.

Dislikes

It is very difficult to maintain work life baLance. The work pressure is very high, have to spend around 16-18 hours per day. Also, we cannot avail our regular weekoffs on Saturday or Sunday. They provide us weekly offs based on their requirement.

Work

It was great in terms of my compensation and completely satisfied with the work culture, environment, and people around me, but very low turn around time in delivering the output and stringent quality guidelines were always challenging to me.

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Working Days

Thursday to Monday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

4:00 AM to 2:00 PM (strict)

Facilities

Free transport

Cafeteria

Work from home

Team outings

+3 More

Education assistance

Soft skill training

Health insurance

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2 views

2 views


Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent

Likes

I really liked the company and there are lot of opportunities given for everyone equally n all the Hrs wr very friendly its a good track for people for freshers they can learn lot of things.

Dislikes

If back bothers are not thr definitely company would b very good position it’s nt thr mistake coz it’s an Habbit in all the corporate company’s, atlst shud hv some basis knowledge so that it does nt effects other futher.

Work

Exciting n new things to learn everyday

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Facilities

Free transport

Childcare

Cafeteria

Work from home

+4 More

Free food

Team outings

Soft skill training

Job training

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0 views

0 views


Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent

Likes

Working in Nuance is a very good experience. They give training before assigning any new platform. Good team work and very cooperative teammates. Growth in career according to your talent. Good work environment and shift compliance. More learning through Enrich. Good salary packages and also work-life balance. Overall a good company offering work from home for women like us.

Dislikes

Only dislike is that the accuracy percentage has been raised to 99%.

Work

Working at Nuance is very exciting and very interesting.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Facilities

Work from home

Education assistance

Soft skill training

Health insurance

+1 More

Job training

Show Less

21 views

21 views


Excellent
Excellent
Average
Excellent
Good
Good
Good

Likes

The best company out of all I had worked with. The ratings I provided says the story.

Dislikes

Low pay, mostly incentives pay which was based on unattainable targets and goals. Too much office politics for growth and promotions.

Work

Good work life balance, only issue is no job security with all these US based projects. Almost the same issue in most of the places I worked for.

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Working Days

Any 5 days

Job Travel

I do not have to travel. It's a desk job.

Work Timings

6:00 PM to 3:00 AM (strict)

Facilities

Cafeteria

Free food

Team outings

Health insurance

+1 More

Job training

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0 views

0 views


Poor
Poor
Poor
Average
Poor
Terrible
Average

Likes

Nothing much to say, this is a sunset industry.

Dislikes

Very less fixed salary, mostly night shift, no appraisal system for non-management employees, hefty deductions based on performance, sunset industry, no fixed week offs, incentive based salary, skillsets have no value in any other field, very stressful work and it hampers your personal and family life too, lots of managers for god only knows what reason.

Work

Boring

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Working Days

Fixed by manager, no fixed week offs.

Job Travel

I do not have to travel. It's a desk job.

Facilities

Free transport

Cafeteria

Work from home

Free food

Show Less

1 views

1 views


Average
Terrible
Poor
Poor
Terrible
Poor
Poor

Likes

Nothing to like.

Dislikes

I dislike many things, mainly too much politics by middle management and unfair practices in appraisal and promotions. Working for long hours and faulty quality issues that deduct your salary by the end of the month which is not good. Talented sincere hard working people are not encouraged. Only a few handful of people and chamchas are earning much.

Work

Editing medical documents.

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Working Days

Monday to Saturday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

8:00 AM to 8:00 PM (strict)

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3 views

3 views


Good
Good
Good
Good
Good
Good
Good

Likes

Work-life balance not an issue if you work diligently within your shift hours and live up to their given targets, always had good and cooperative teammates and team leaders.

Dislikes

Targets are a bit stringent.

Work

During my tenure at Nuance, had very cooperative and encouraging team members and team leaders, assistance whenever required

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Working Days

Weekly off as per account requirement

Job Travel

I do not have to travel. It's a desk job.

Work Timings

3:00 AM to 1:00 PM (strict)

Facilities

Work from home

Education assistance

Job training

Show Less

1 views

1 views


Terrible
Terrible
Terrible
Terrible
Terrible
Terrible
Terrible

Likes

worst company, worst management, no job security, thankless people

Dislikes

One day there will be no one to join them and then they will understand the importance of retaining good people, worst management ever, one can see their reviews on glassdoor.com and see what they are

Work

No work with the biggest company in the US, no work for in-house people at least, so they chuck out anyone anytime without reason with 100% accuracy

Show Less

53 views

53 views


Good
Poor
Good
Poor
Poor
Average
Poor

Likes

Company has good compensation plans.

Dislikes

Total mismanagement from top to bottom, torturous behavior towards employees pushing into unsecured zone. Company has very good policies but management has no idea how to handle situations smoothly.

Work

Hectic

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Show Less

1 views

1 views


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