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PhonePe
4.0
based on 2.5k Reviews
Video summary
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Company Overview
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PhonePe Reviews
Updated 24 Apr, 2025
Overall Rating
4.0/5
based on 2.5k reviews
8% above industry's average
know moreRating Distribution
5
1.4k (53.7%)
4
523 (20.7%)
3
288 (11.4%)
2
114 (4.5%)
1
242 (9.6%)
Category Ratings
4.0
Salary
3.8
Company Culture
3.8
Job Security
3.8
Work-Life Balance
3.8
Skill Development
3.7
Work Satisfaction
3.5
Promotions
What employees say about PhonePe?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
50% employees reported
Monday to Saturday
62% employees reported
Flexible timing
53% employees reported
Within city
63% employees reported
View more detailed insights
Gender based rating
3.5
Rated by Women
184 reviews
4.1
Rated by Men
2.2k reviews
PhonePe is rated
4.0 out of 5 stars on
AmbitionBox, based on 2.5k company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the c... Read more
Detailed PhonePe Employee Reviews
Likes: None that I recall. Dislikes: Culture & People:
The culture in the Merchant Business is terrible. There is too much politics, toxicity and favoritism in the organization. You are randomly thrown to a remote area in a sales role in a remote corner of the country without any discussion at the whims and fancies of sales leaders. Many people have been forced to resi... Read More
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Likes: Working as KAE since 2022 and updating the present situation.
JOB SECURITY, ON TIME SALARY.
these 2 things are only remaing as a constant.
Dislikes: A marathon will start into your life which will never end.
Too much Pressure, Micromanagement, salary deductions, Unfair TA, unfair incentive distribution, unclear and non weekend Friendly upper management is something new which recently have occurred.
If a sale is not closed in a day even if you have met 30 clients and did basic wor... Read More
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
View all detailed PhonePe employee reviews
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Explore Reviews by Department
View AllTop Mentions in PhonePe Reviews
2.5k reviews found
Sort By: Popular
Likes: In a initial stage company is good, good package giving.
Dislikes: Company politics destroy your career, East delhi state head like shahid khan ZSM & HR all involve to safe his job. They hired TSM for 6 month then give him notice period then after forcefully resigned.
Don't enter in this company there management is really destory your CV.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Likes: Customer support,cold calling
Calls will come it's like call center but skills learning is there.
Risk and compliance
KYC AML 
Dislikes: 6 day working
Not enough paid for work
A lot of calls and
Pressure of calls
No fix holiday
When u take holiday in sick leave or something else reason
They will use your comboff ( public holidays) or weekoff which you get in week of one day that they will she
They don't allow to take UL leave or casual leave
Political culture are... Read More
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
What people are saying about PhonePe
View All
an assistant manager2w
Appraisal season- what are we expecting?
The much awaited and most disappointing time of the year is here. What % are we expecting? What was the % last time? Was it on ctc, monthly or on variable?🤔
Share your views on the above lines along with your role and company classified as follows- (if you don’t want to disclose the name)
To make it easier, let’s classify our companies into three simple categories-
Level A- really big companies having offices internationally, workforce more than 10-20k, Ex Visa , Infosys MAANG you get it
Level B- big companies that transitioned from being a startup to becoming a corporate Ex PhonePe , NetApp , Flipkart etc
Level C- startups early stage, out of an apartment, founded yesterday, etc Ex Zepto , Unacademy , FRND
Got a question about PhonePe?Ask anonymously on communities.
Likes: Befofe joining They said everything like inventive, 5 days work in a week, education support etc.. Dislikes: I have worked with cluster manager sugumar team, he is just like a tharkuri fellow, who don't have a knowledge about team handling and skills upgrading..
He is reporting to regional manager Karthik, He is a clown fellow, who is perfect fit for handling tharkuri..
He is just like he know everything, others are just idiots mindset..... Read More
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Top PhonePe Interview Questions
Get interview-ready with top interview questions
Likes: There is nothing to be like in this organisation. This organisation treat there sales team like a labour. There hr policy is on paper only. On fixed hours of working. They use pip as a weapon against the employee. Only few manager are there who think about there team. Dislikes: The hr didn't care to connect with employees and try to get feedback of all the working conditions. The environment is really toxic there is no job security in this organisation. There always a blame game
Work Details
Work timings: Strict Timings
Latest PhonePe Employee Reviews
View AllLikes: Phonepe is good company for their payments
Dislikes: I don't like hr culture of phonepe they don't support or ethics team also can't support, Phonepe is a good company in metro city like Delhi-NCR and others but in Uttar Pradesh their manager do discrimination to employees for their religion, Hindu- Muslim, Caste Related Upper And Lower
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Read PhonePe Reviews based on designations
Likes: The people around here have a lot of knowledge. You'll learn a lot working here. Culture is also very good.
Dislikes: The only disadvantage is, there are a little stringent on frauds. It is very difficult getting reimbursements for anything.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Likes: No likes from manager level 
Dislikes: One of the wrost case in managers they will remove employees because they don't have humanity, if you don't know the process they didn't give any demo directly they can plan to fire such behaviour of management.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
You are reading trusted reviews. Keep reading to find out more about PhonePe.
Likes: It's All On Your Reporting Manager Relationship Job No Any Your skills and experience matter on hair just your reporting manager always right if you are arising your hand to basis on reports then you are the culprit and your life is hell and you are starting the humilation on every meetings and review and also your target setting muc... Read More Dislikes: Work culture and work life balance
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Likes: You get to learn about where all the money in a business goes.
Dislikes: (only sales perspective) Work in sales(acquisitions) gets tougher by the day, multiples companies offering the same service for free, and competition have products while PhonePe does Work becomes becomes mundane and redundant, there are opportunities to get promoted in the company but takes time and limited positions.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Likes: Good for learning as a backend developer
-Huge scale Dislikes: Pathetic work life balance
You will be expected to work at night and work during weekends .
You can take a leave, but that will not change the expected deadline.
You can spend your entire week taking care of ad hoc tasks and then your manager will still expect you to make progress on your other tasks
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Likes: By status purposes. I can say to my friends and family I'm working in a PhonPe.
Company Providing a good quality lunch.
Dislikes: Company culture is very poor. Managers are shouting their teams on floor like road side shop owners. Appreciation and recognition events are very rare in non sales core teams.
Not felt working in a corporate company.
Work Details
Work days: Monday to Friday
Work related travel: This job involves Travel Within City.
Likes: Customer base and supporting Manger. Great products but poor service Dislikes: Poor work culture and poor response from HR. Saley structure was unethical. Company doesn't value employee. No value for employees in sales department. Company doesn't trust us but we need to trust company.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Likes: Company should work on transparency when it come to appraisal and promotion phase for agents. If you work hard you wouldn't get promotion but if you work decent and just make happy your manager then you are the hero of your team which is pretty downgrade for a fin tech giant like phonepe.
Dislikes: Those upper head manger who did nothing but pretend that they are working hard and supporting their team is hell yeah. Having that designation with least knowledge and skills. Makes us feel that company hiring policy is not great its below average
Likes: Pay Phone is a very good company and everyone knows about this company, so it becomes very easy to work in the market.
Dislikes: I worked for 7 months so I did not find anything wrong, if I get another chance to join this company then I would definitely like to come.
Work Details
Work days: Monday to Saturday (Strict Timings)
Likes: Yes
Dislikes: No good job salary kam dete hai full time me 21000₹ batate or dete 12000₹ or full duty karo tm ya hall hai tel ka bataya tha vah bhi company nhi diya hai or leave lete nhi leave dikhaya jata hai salary com aye yah dasa hai company ko
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Likes: Hi Very nice experience in phonepe pvt .i am looking for NXT level designation thank you soich.
Dislikes: I have a experience another's feld in 10 yrs but here we put efforts my part of work but here not earned incentive nd very low salary also.
Work Details
Work days: Monday to Saturday (Strict Timings)
Likes: On time salary Dislikes: No work life balance , no growth path , biased and favouritism is on peak , internal politics , weak HR , micro-management , toxic work culture.
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Likes: Nothing Dislikes: They show you their message or job post with the maximum Salary of 4.5 LPA and the HR starts offering you from 1.8LPA and last she offers to the 5 years sales experienced guy is 2.5LPA and for freshers she only gives 1.2LPA to 1.8 LPA
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Likes: Working culture is very bad and not good for skills development Dislikes: Job not secure , more pressure on daily basis, not fixed timing for working hours
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Likes: The opportunity to learn and to be a part of the growth journey of one of the largest Fintech companies in the country. ESOPs and long term wealth creation opportunities if you stick around long enough.
Dislikes: Unnecessary office politics and poor work culture originating from poor leadership in the individual Business Units. The leadership of the Payment Gateway team in particular is highly incompetent and lacks vision.
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People also ask about PhonePe
Is PhonePe a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 2.5k employee reviews, it's clear that most employees have a positive experience working at PhonePe.
Salary & Benefits holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.5.
Read reviews about
salary & benefits
and
career growth
on AmbitionBox.
How does PhonePe’s employee rating compare to the industry average?
PhonePe’s employee rating of 4.0 out of 5 exceeds the industry average of 3.7 out of 5 for companies within the FinTech sector. This rating reflects that PhonePe generally provides a better employee experience compared to many of its industry peers, indicating stronger overall satisfaction among its workforce.
Does PhonePe pay their employees well?
According to AmbitionBox reviews, PhonePe employees rate their salary and benefits at 4.0 out of 5, based on 2.5k reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that PhonePe is generally seen as a place that values and rewards its workforce fairly. You can know more about PhonePe salaries
here
and to read reviews specifically about salary and benefits at PhonePe,
click here
.
How is the work culture at PhonePe?
Work culture at PhonePe is rated 3.8 out of 5 by 2.5k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at PhonePe,
click here
.
How is the job security at PhonePe?
Based on 2.5k reviews on AmbitionBox, PhonePe employees rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at PhonePe. To read reviews about job security at PhonePe,
click here
.
Is work from home available at PhonePe?
According to AmbitionBox, 9% of PhonePe employees work from home permanently, 50% work from the office, and 41% follow a hybrid model, based on 566 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
How do I get a job at PhonePe?
To get a job at PhonePe, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top PhonePe interview questions and practice your responses to prepare thoroughly.
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 2.5k PhonePe reviews submitted by PhonePe employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if PhonePe is the right company for you. 62% of employees reported the working days at PhonePe ...PhonePe Salaries in India
| Key Accounts Executive 689 salaries |   Unlock₹3 L/yr - ₹7.6 L/yr |
| Business Development Executive 522 salaries | Unlock ₹1.6 L/yr - ₹5.1 L/yr |
| Territory Sales Manager 500 salaries | Unlock ₹4.5 L/yr - ₹10.5 L/yr |
| Area Sales Manager 416 salaries | Unlock ₹6.9 L/yr - ₹15.4 L/yr |
| Software Engineer 385 salaries | Unlock ₹14.8 L/yr - ₹54.2 L/yr |
Employee Benefits at PhonePe
Office cab/shuttle
43 total responses
Free meal
42 total responses
International/On-site exposure
13 total responses
Joining bonus
5 total responses
+1
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