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Salesforce

Compare

based on 753 Reviews

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Salesforce Technical Support Engineer Reviews

based on 88 reviews

Updated 3 Sep, 2024

Category Ratings

4.6

Salary & Benefits

4.0

Company culture

3.7

Work-Life balance

3.6

Skill development

3.6

Job Security

3.6

Work Satisfaction

3.6

Promotions/Appraisal

Top Mentions in Salesforce Technical Support Engineer Reviews

88 reviews found

Sort by: Popular

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 03 Jun 2024

Likes

There is no other company i feel that provide benefits and salary like salesforce. There is work life balanced in company. Company values for their employee

Dislikes

I feel it's very challenging to get promoted in this company

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

5.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 31 Aug 2024

Likes

1) Salary is OK 2) Benifits 🏥 🎓 🚗 3) I would say worklife balance is good until you don't work during AMER hours but you will get compensation for it. 4) Unlimited Tasty food & Barista access but quality of food is becoming worse day by day 😅

Dislikes

1) Lot of office politics started recently in hyd location, earlier it used to be a good environment but nowadays becoming very toxic. 2) Lot of fake promises will be given for promotion & it's very hard to get promotion here. 3) CSG department is adopting call center culture it's becoming more like a BPO company. 4) Every 4-5 months they will introduce new KPI , they don't care about customer issue or customer experience they just care about KPI's. 5) Most of the manager's you will find here are from BPO sector they don't have sufficient technical knowledge. 6) If you are working in Technical Support Engineering , then no career growth & learning opportunity....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 05 Aug 2024

Likes

Perks and benefits

Dislikes

Shift timings

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Get interview-ready with top interview questions

View all 23 questions

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 17 Jul 2024

Likes

Good office environemnt

Dislikes

Promotions are hard to get

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Technical Support Engineer in Bangalore / Bengaluru

Full Time

·

Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 12 Jun 2024

Likes

Nothing

Dislikes

Everything ,no work lufe balance , everything is bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Bangalore / Bengaluru

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Jun 2024

Likes

Great benefit and great work culture

Dislikes

Nothing

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 07 Jun 2024

Likes

Work culture is very good. Involvement in Multiple activities

Dislikes

Work pressure

You are reading trusted reviews. Keep reading to find out more about Salesforce.

Technical Support Engineer in Bangalore / Bengaluru

Full Time

·

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 02 May 2024

Likes

Salary

Dislikes

Management Fake promises and culture

Discover interview dos and don'ts from real experiences

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

Other Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 01 May 2024

Likes

All good

Dislikes

Little stress interms of satisfaction

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Apr 2024

Likes

Job security

Dislikes

None of them

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Technical Support Engineer Jobs at Salesforce

Technical Support Engineer - Salesforce

Hyderabad / Secunderabad

2-6 Yrs

₹ 16-22.05 LPA

Salesforce FAQs

How is Salesforce to work for?

Salesforce is rated 4.1 out of 5, based on 88 reviews by employees on AmbitionBox. Salesforce is known for Salary & Benefits which is rated at the top and given a rating of 4.6. However, Career growth is rated the lowest at 3.6 and can be improved. To know first hand how it is like to work at Salesforce read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Salesforce?

According to AmbitionBox ratings, Salesforce employees rate its salary and benefits as 4.6 out of 5. You can know more about Salesforce Salaries at AmbitionBox

How is the work culture at Salesforce?

Work culture is rated 4.0 at Salesforce by 88 employees. While job security is rated 3.6 and work-life balance is rated 3.7 at Salesforce. Read detailed reviews by employees of Salesforce on AmbitionBox.

Is work from home available in Salesforce?

According to AmbitionBox, 43% Salesforce employees work from office 3 days/week, and 35% work from office 2 days/week (based on 14 AmbitionBox reviews in last 6 months).

Salesforce Technical Support Engineer Reviews by Locations

Salesforce Reviews by Designations

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Salesforce Technical Support Engineer Reviews

Work Policy for Salesforce Technical Support Engineer

i

based on 14 reviews in last 6 months

Hybrid

85%

3 days/week from office

43%

2 days/week from office

35%

Other hybrid work policies

7%

Work from office

15%

Brands of Salesforce

Brands
Subsidiaries

IT Services & Consulting

4.6

5 Reviews

Gender Based Ratings for Salesforce Technical Support Engineer

based on 81 verified reviews

Rated 4.6 for Salary & Benefits and 3.9 for Company Culture

Rated 4.5 for Salary & Benefits and 4.0 for Company Culture

Working Days for Salesforce Technical Support Engineer

based on 88 reviews

Monday to Friday

81%

Rotational Shift

12%

Other

7%

Work Timings for Salesforce Technical Support Engineer

based on 88 reviews

Flexible timing

Strict (5.30pm - 2.30am)

Strict (12.30pm - 9.30pm)

30%

12%

12%

46% employees reported other strict timings

Shift Timings for Salesforce Technical Support Engineer

based on 88 reviews

Day shift

Night shift

71%

29%

Business Travel for Salesforce Technical Support Engineer

based on 88 reviews

No travel

74%

Within city

19%

Within country

5%

International travel

2%

Salesforce Technical Support Engineer Salary

based on 943 salaries

Average annual salary

₹ 17.5 Lakhs

₹9 L/yr - ₹25 L/yr

263% more than the average Technical Support Engineer Salary in India

View more details

Employee Benefits for Salesforce Technical Support Engineer

Free meal

12 total responses

Office cab/shuttle

10 total responses

International/On-site exposure

2 total responses

Health insurance

11 total responses

+5 more benefits

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 88 Salesforce reviews submitted by Salesforce employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Salesforce is the right company for you. 81% of employees reported ...Read more

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