Serco Group

3.5
serco.com
Age Unknown
Hook, South East England, England, United Kingdom
Consulting
10000+
Private

Reviews' Summary from 21 reviews

3.5 / 5

Skill development

3.6

Company culture

3.4

Salary & Benefits

3.2

Work-Life balance

3.2

Job Security

3.1

Career growth

3.1

Work Satisfaction

3.1

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Working Days

Office Travel

Work Timings

Strict

Flexible

Serco Group Reviews

1 - 10 of 21 ReviewsSort By: Popularity  |  Latest

Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent

Likes

This is the most ideal company to work for. There is no limitation. Perfect work culture. You can achieve anything you dream. There is no job insecurity, no unfair appraisals, and employee's family priorities are utmost priority.

Dislikes

I can hardly find any. Well one would wonder why did I moved from this company. The reasons are purely professional. Beyond a point you would explore new challenges.

Work

Exciting. You get to learn many things as the work done here are of highest standard.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

flexible

Facilities

Gymnasium

Education assistance

Soft skill training

International relocation

+2 More

Health insurance

Job training

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29 views

29 views


Excellent
Poor
Poor
Good
Good
Poor
Average

Likes

Gave good incentives . Work pressure used to be more. We used to work for google maps on Serco pay rolls. Work wise , I used to enjoy the challenging work back at google policy team.

Dislikes

They do not sanction leaves . The HR policies are not so good. They’ve granted me one week leave for my wedding..! Hike was less compared to other consultancies for the same job role n company.

Work

Hectic

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Working Days

Monday to Friday

Work Timings

8:30 AM to 5:30 PM (strict)

Facilities

Free transport

Cafeteria

Free food

Team outings

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20 views

20 views


Excellent
Excellent
Excellent
Excellent
Excellent

Likes

Hi, I worked in Serco global services as senior customer service executive for retail banking. I worked in DOD - RB process.
1) Creating the letters for customers
2) Maintenance of customers loan and overdraft amount.
3) Maintenance of the overdraft and loan of the customers
4) Taking the ownership of customers queries and complaints.

Dislikes

No. There is no dislikes and all to say. The company provides the good opportunities to every employee.

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Working Days

Monday to Friday

Job Travel

I have to travel within the city

Work Timings

1:30 PM to 10:30 PM (flexible)

Facilities

Free transport

Gymnasium

Cafeteria

Soft skill training

+3 More

International relocation

Health insurance

Job training

Show Less

62 views

62 views


Excellent
Excellent
Excellent
Excellent
Excellent

Likes

Hi, I worked in Serco global services as senior customer service associate. I worked in DOD - RB.
1) Creating customers letter for account opening and closure.
2) creating letters for loan and overdraft
3) Maintenance of the limits of the customers loan and overdraft amount.
4) Taking the ownership of customers queries and complaints

Dislikes

No there is no specific reason to say. It's a good company

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Working Days

Monday to Friday

Job Travel

I have to travel within the city

Work Timings

1:30 PM to 10:30 PM (flexible)

Facilities

Free transport

Gymnasium

Cafeteria

Soft skill training

+2 More

Health insurance

Job training

Show Less

61 views

61 views


Terrible
Terrible
Terrible
Terrible
Terrible
Terrible
Terrible

Likes

Management need to improve

Dislikes

Too much politics, partiality etc not recommended no good transport

Work

Hectic , boring

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Working Days

Rotational Shift

Job Travel

I do not have to travel. It's a desk job.

Work Timings

2:30 PM to 11:30 PM (strict)

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17 views

17 views


Good
Terrible
Average
Average
Poor
Average
Average

Likes

Good learning in terms of customer handling, worked in the UK banking process.

Dislikes

Constant rotational shifts and poor compensation. Working extra hours for client calls

Work

Hectic and boring

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Work Timings

strict

Facilities

Free transport

Gymnasium

Cafeteria

Soft skill training

Show Less

14 views

14 views


Good
Excellent
Excellent
Good
Excellent
Excellent
Excellent

Likes

Nice capany and again I would like to work in the same place in hebbal

Dislikes

Nothing

Work

It's nice experience

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Working Days

Rotational Shift

Job Travel

I have to travel within city

Work Timings

flexible

Facilities

Free transport

Cafeteria

Job training

Show Less

60 views

60 views


Average
Good
Good
Good
Good
Good
Good

Likes

HVAC BMS fire fighters

Dislikes

Nothing

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Working Days

Monday to Saturday

Job Travel

I have to travel within the city

Work Timings

7:00 AM to 7:00 PM (strict)

Facilities

Free transport

Free food

Health insurance

Job training

Show Less

62 views

62 views


Average
Poor
Poor
Average
Terrible
Terrible
Terrible

Likes

I Like only name of serco group

Dislikes

I don't like any thing's at serco group

Show More

Working Days

Rotational Shift

Job Travel

I have to travel within city

Work Timings

strict

Show Less

53 views

53 views


Terrible
Terrible
Terrible
Terrible
Terrible
Terrible
Terrible

Likes

The most rediculous company you can work for

Dislikes

Top management by the name lucky is the wrost of a kind you will encounter. That fatso only entertains ass lickers

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Work Timings

strict

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0 views

0 views


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