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3.8

based on 1.6k Reviews

HQ - Miami, Florida, United States (USA) BPO 5k-10k Employees (India)
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Foundever Customer Service Representative Reviews

based on 68 reviews
Updated 25 Feb, 2024

Overall Rating

3.6
see rating trend

Category Ratings

3.9

Skill development

3.7

Job Security

3.6

Work Satisfaction

3.5

Work-Life balance

3.3

Company culture

3.3

Salary & Benefits

2.9

Promotions/Appraisal

Top Mentions in Foundever Customer Service Representative Reviews

68 reviews found

Sort by: Popular
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Read Foundever Customer Service Representative Reviews based on locations

3.5
Hyderabad / Secunderabad

 (25)

3.6
Mumbai

 (17)

4.7
Chennai

 (5)

2.4
Gurgaon / Gurugram

 (4)

Exclusive jobs & insights for Women @ Work Mar 6-8
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Foundever FAQs

How is Foundever to work for?
Foundever is rated 3.6 out of 5, based on 68 reviews by employees on AmbitionBox. Foundever is known for Skill development which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Foundever read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Foundever?
According to AmbitionBox ratings, Foundever employees rate its salary and benefits as 3.3 out of 5. You can know more about Foundever Salaries at AmbitionBox
How is the work culture at Foundever?
Work culture is rated 3.3 at Foundever by 68 employees. While job security is rated 3.7 and work-life balance is rated 3.5 at Foundever. Read detailed reviews by employees of Foundever on AmbitionBox.
Is work from home available in Foundever?
According to AmbitionBox, 6% Foundever employees work from home permanently, 6% work from office 3 days/week (based on 16 AmbitionBox reviews in last 6 months).

Tell us how to improve this page.

Work Policy for Foundever Customer Service Representative

i
Workplace policy may vary based on Department, Designation and Location.

based on 16 reviews in last 6 months

Work from office

Work from office

50%
Hybrid

Hybrid

25%

3 days/week from office

6%

Other hybrid work policies

19%

Permanent work from home

Permanent work from home

6%
Unclear

Unclear

19%

Brands of Foundever

BPO+

BPO

4.2
170 Reviews
Consult in India

Recruitment

4.2
7 Reviews

Gender Based Ratings for Foundever Customer Service Representative

based on 63 verified reviews

4.1Rated by 21 Women

Rated 3.6 for Work-Life Balance and 3.4 for Skill Development

women

3.3Rated by 42 Men

Rated 3.1 for Job Security and 3.0 for Skill Development

men

Working Days for Foundever Customer Service Representative

based on 68 reviews
Rotational Shift
73%
Monday to Friday
25%
Other
2%

Work Timings for Foundever Customer Service Representative

based on 68 reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (8pm - 5.30am)
62%
8%
3%
27% employees reported other strict timings

Shift Timings for Foundever Customer Service Representative

based on 68 reviews
Night shift
Day shift
64%
36%

Business Travel for Foundever Customer Service Representative

based on 68 reviews
No travel
58%
Within city
37%
Within country
5%
Foundever Customer Service Representative Salary
based on 266 salaries

Average annual salary

2.8 Lakhs
₹1.4 L/yr - ₹4 L/yr
8% more than the average Customer Service Representative Salary in India
View more details
cab
Office cab/shuttl
3 total responses
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
meal
Cafeteria
6 total responses
+2 more benefits
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