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3.8

based on 1.6k Reviews

HQ - Miami, Florida, United States (USA) BPO 5k-10k Employees (India)
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Foundever Mentor Reviews

based on 1 review

Overall Rating

2.0
see rating trend

Category Ratings

5.0

Company culture

3.0

Work-Life balance

1.0

Job Security

1.0

Salary & Benefits

1.0

Skill development

1.0

Promotions/Appraisal

1.0

Work Satisfaction

1 review found

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Equal opportunity to grow

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Likes

Guidance and Leadership

Dislikes

Nothing

Work Details

Amazing

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Process Trainer in Mumbai Chandivali

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posted on 04 Apr 2022

Likes

Work culture in India location

Dislikes

Sometimes feels partiality has been shown by Management

Work Details

Smooth and comfortable

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Trainer in Hyderabad / Secunderabad

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posted on 06 Sep 2017

Likes

Employee has the facility for home pick and drop, Growth at Sitel is quick depending on your average scores. SALARY at sitel is very low not even close to the market value, good for freshers. Sitel management is friendly and transparent. Politics is everywhere.

Dislikes

Salary, because hike dosent happen when it has to. Sitel would be the last company or at times "NO" in this regards. "BUT IT IS THE BEST PLACE TO LEARN AND GROW, SITEL TEACHES TEACHES A LOT OF THINGS".

Work Details

New Challanges to work on.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Soft Skills Trainer in Mumbai

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posted on 02 Jan 2024

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Customer Service Associate in Hyderabad / Secunderabad

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posted on 01 Mar 2024

Likes

The best thing is the work-culture. People here are not toxic. Love the way how senior managers meet and greet agents and remember everybody's name. And the kind of environment is something that is really amazing. You'll never feel alone or left out. Management makes sure that you're included. Colleagues are really good too.

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Technical Support Engineer in Chennai (working remotely)

Full Time

 · 

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posted on 10 Feb 2024

Likes

Good support from team leaders

Dislikes

Hike is not transparent and it is very less. During r and r they will just clap hands no gifts and nothing Salary will be very low compared to other companies and for 5 k hike you have to wait 5 years

Customer Support Executive in Chennai (working remotely)

Full Time

 · 

Customer Success Department

4.0

Overall Rating

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posted on 09 Feb 2024

Likes

Supportive TL helps us in all the challenging scenarios.. Highly satisfied work. I liked Working from home and I am thankfull for Foundever Organisation.

Dislikes

To be honest no dislikes about working at Foundever.. (Was only worried about No salary hikes at times and no job security)

Work Details

Work days: Rotational Shift (Strict Timings)

Chat Support Associate in Hyderabad / Secunderabad

Full Time

 · 

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Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

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posted on 02 Feb 2024

Likes

Foundever is completely corporate ambience and behaviour as well is only one like and it is foreign MNC only one advantage

Dislikes

1.Extreme pressure and no work life balance for people who are working and willing to join 2.Incentives is around 1500 to 2000 only and no night shift allowance for every process in Foundever in India branches 3.odd shifts and some kind of politics in office and just imagine if the shift is mid night of 1230 am and pressure starts and targets 4.career growth: There will be career growth and if you have patience of 5 years example- Agent to SME takes 3 years and from SME to TL it takes around 5 years then you will enter into your 30's so you are sacrificing your life to this organisation 5.salary : I should laugh for what they are offering for the highest CTC they offering is 3.75 to 1 to 2 years experience and above 2 years .it might be 4 CTC and it is highest and if you have 5 years of experience then you will get 5CTC and it is very rare as well ..out of 100 people ..one agent can have that 5CTC and rest 2 years experience will be 3.75 CTC and shocked as 3.75 CTC and take home will be 24000 per month and 4 CTC will be 26000 and for 5CTC is around 34000 only so much of cutoffs which included Sodexo where HR will say that Sodexo is free.Payroll will cut Sodexo 1200 into your CTC and it will be calculated 😂.1500 to 2000 incentives only in Foundever with targets where agents cannot achieve that targets Cabs facilities: drop and pick up but drivers are people mostly local drivers where they can be friendly sometimes can be rude and can drivers will say that they are location however when you see that they will be 1 km away from your location and. They will call the transport officer and say that employee is not picking up or he is not boarding in cab.Supose if you have shift of 1230 am graveyard..They will call you by sometimes 9:30 to 10:00 pm where employees will be in sleep at that time.Small cabs and accomodating and adjustment of 4 agents in one cab where it will make uncomfortable,Overspeed as well.If you have location of Yousufguda for example The next agent location will be at Borabanda and next agent will be somewhere in sananth nagar and sometimes it will be secunderabad agent location so reaching all 4 agents will take almost 2 hours.Complained many times regarding wrong routes.no action company won't take even look at that. Overall you need to judge whether want to join or to ignore this company.Company recently removed 200 agents at a time as 2 processes ramped off and this organisation will not even think to fire you and do not sacrifice your life to this kind of organisations. This kind of shit happened to me and my colleagues and my friends who are working in this organisation.So please re think and before join.You can abscond later if you wish however the time which you have invested will be waste and realising that you have taken the wrong step to choose this organisation.So I hope people who have seen this and taken time to read this review .I wish the best of luck for your future career and endeavours 😊 Signing off...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Support Professional in Chennai

Full Time

 · 

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Work-Life Balance

5.0

Skill Development

3.0

Salary & Benefits

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Job Security

3.0

Company Culture

2.0

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Work Satisfaction

posted on 16 Jan 2024

Likes

This is my first firm, - I learned communication skill through my tenure. Communication team is excellent. - Benefits and other perks are there in sales team. I worked in support, but there were Bell bonus given that time. - You don't have to work an minute more unless you are doing OT. - Decent salary during joining

Dislikes

- Very minimal increment to none - Growth financially and career wise is stagnant - Rotational and night shifts - Learn, earn and move on. Else you'll be getting low paid.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

 · 

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

posted on 10 Jan 2024

Likes

Very very worst company I have ever seen Horrible behaviour of the Management, HR, Team Leads etc., towards the Female Employees. No Minimum respect to employees and creating false allegations on employee and escalating them. Bukwass People totally unillitrates. I suggest everyone not to join this sico company.

Dislikes

Idiotic behaviour of people mental management

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Care Executive in Hyderabad / Secunderabad

Full Time

 · 

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

2.0

Salary & Benefits

3.0

Job Security

1.0

Company Culture

3.0

Career Growth

1.0

Work Satisfaction

posted on 02 Jan 2024

Likes

No

Dislikes

No leave even when you're genuinely sick. Must work even on mandatory holidays and will make you fill out a declaration form that you're comming to work on your own consent and company is not forcing you to work on the mandatory holidays announced ny Government.

Director Of Operations in Mumbai

Full Time

 · 

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Work-Life Balance

5.0

Skill Development

4.0

Salary & Benefits

4.0

Job Security

5.0

Company Culture

4.0

Career Growth

5.0

Work Satisfaction

posted on 29 Dec 2023

Likes

The company's culture.

Dislikes

I wouldn't say I dislike it but I think Foundever needs to get competitive on compensation and benefits vs its competitors. We are a tad lower vs our competitors.

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Agent in Hyderabad / Secunderabad

Full Time

 · 

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Work-Life Balance

2.0

Skill Development

2.0

Salary & Benefits

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2.0

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2.0

Work Satisfaction

posted on 25 Dec 2023

Likes

Not even a single individual has any attitude. Everyone is so friendly in behavior and nature.

Dislikes

The company is good. But there will be no proper or basic facilities like cafeteria, medical room, rest room for women. Even the company won't follow any cleanliness. It's not hygienic.

Work Details

Work days: Rotational Shift (Strict Timings)

Reporting Analyst in Mumbai (working remotely)

Full Time

 · 

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Work-Life Balance

1.0

Skill Development

2.0

Salary & Benefits

3.0

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1.0

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Work Satisfaction

posted on 14 Dec 2023

Likes

Only Salary comes on time

Dislikes

No promotions or proper appraisals. Appraisal is always less than 5 %. No learnings. Only stagnancy. I am stuck here for 7.5 years. No Internal job postings. Only good for retirement

Work Details

Work days: Monday to Friday (Flexible Timings)

Foundever FAQs

How is Foundever to work for?
Foundever is rated 2.0 out of 5, based on 1 reviews by employees on AmbitionBox. Foundever is known for Company culture which is rated at the top and given a rating of 5.0. However, Job Security is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Foundever read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Foundever?
According to AmbitionBox ratings, Foundever employees rate its salary and benefits as 1.0 out of 5. You can know more about Foundever Salaries at AmbitionBox
How is the work culture at Foundever?
Work culture is rated 5.0 at Foundever by 1 employees. While job security is rated 1.0 and work-life balance is rated 3.0 at Foundever. Read detailed reviews by employees of Foundever on AmbitionBox.

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