Senior Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 25 Jul 2024
Likes
On time salary, cab facilities, fun activities, learnings, leaves, etc overall my company is best place to work.. I am missing my company.
Dislikes
Only thing I dislike in the office was my team leader Anithavalli Kollabattula. Annoying and irritating person I ever seen before in our company. Apart from her rest everything was super cool.
Work Details
Work policy:
Night shifts will be work from home, day shift will be work from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 28 Jun 2023
Likes
Swiggy is one of best company equivalent to MNC'S and package is too good ,and those who are working at swiggy it makes them to balance work life and family easily .since I joined am completely satisfied and still about to complete same rest of years.
Dislikes
We are not prompted to work in one process should be flexible to work for any process irrespective of their interest.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Sep 2023
Likes
Everything good but sometimes management is ruined
Dislikes
No proper support for promotions
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Mumbai
Full Time
·
Senior customer care excutive Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 07 Sep 2018
Likes
Awesome surrounding
Dislikes
They have a hdfc bank as a salary account ..rest everything is awesome.
Work Details
Good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Bangalore Maruthi chembers
Full Time
·
Customer Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Jan 2021
Likes
Swiggy as company its good but when it comes to management its shittttt specially customer service. funny part is HR doesn't have there own value or role they are working as puppet.co-founder needs to think over again because customer service is the 1st step to gain trust and business from customers but the way management is behaving seems they are least bother about company growth they are just making there own profit ( commission) outsourcing it . Top to bottom everyone is corrupt minded. Very soon they will get the company value down....Read More
Dislikes
Management Team specially Customer support ,they only want people who keep them buttering.
Work Details
Not good at all
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Bangalore Rural
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Dec 2020
Likes
It was osum working there I would like to continue if I get a chance because of my personal reason I had to quit.
Work Details
The job is quite interesting more den a class room training on floor training was gd a new experience colics wre helpful overall gd experience
Work timings: Flexible Timings
Senior Customer Service Executive in
Bangalore / Bengaluru
Silk borde Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 18 Sep 2022
Likes
It’s nice to work with Swiggy again thinking to work with Swiggy
Dislikes
na
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
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Swiggy.
Senior Customer Service Executive in
Bangalore / Bengaluru
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 11 Apr 2022
Likes
Good work environment and culture and supportive team leaders and every 3 months trip used to be there and enjoyed alot and had fun with colleagues and my rating for 10 I can give 08/10.
Dislikes
There was a lots of politics and the management was keep on changing and bringing new new rules and growth was impacting for the agents.
Work Details
Over all experience in swiggy was Awesome and outstanding
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Swiggy is rated 4.1 out of 5, based on 13 reviews by employees on AmbitionBox.
Swiggy is known for Salary & Benefits which is rated at the top and given a rating of 4.5. However, Career growth is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Swiggy read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Swiggy?
According to AmbitionBox ratings, Swiggy employees rate its salary and benefits as 4.5 out of 5. You can know more about Swiggy Salaries at AmbitionBox
How is the work culture at Swiggy?
Work culture is rated 4.2 at Swiggy by 13 employees. While job security is rated 3.5 and work-life balance is rated 4.2 at Swiggy. Read detailed reviews by employees of Swiggy on AmbitionBox.
Swiggy Senior Customer Service Executive Reviews by Locations