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3.5

based on 651 Reviews

HQ - Tampa, Florida, United States (USA) BPO 10k-50k Employees (India) Recruitment
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Sykes Business Services Of India Customer Care Executive Reviews

based on 17 reviews
Updated 15 Jun, 2023

Overall Rating

2.8

Category Ratings

3.1

Skill development

3.1

Work Satisfaction

3.0

Salary & Benefits

2.9

Work-Life balance

2.7

Job Security

2.7

Promotions/Appraisal

2.6

Company culture

Top Mentions in Sykes Business Services Of India Customer Care Executive Reviews

17 reviews found

Sort by: Popular

Customer Care Executive in Hyderabad/Secunderabad

Full Time

 · 

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Work-Life Balance

3.0

Skill Development

2.0

Salary & Benefits

3.0

Job Security

2.0

Company Culture

2.0

Career Growth

3.0

Work Satisfaction

posted on 02 Feb 2023

Likes

The only good part of the organisation is HR, they do support and understand.

Dislikes

I had a interview, and surprisingly I never had salary discussion part with any HR at all they just send me offer letter if I call to discuss they have no time. Alright and they don't allow any gadgets on floor but have no lockers as log outs reserve the lockers for the whole and organisation do nothing on it. Coming to the cultureas it's fine for now. But they give false hopes and fool here which just give false statements which they change it later. And having good amount of experience at work previously, here they pay me less than my previous ctc and in hand. They said something and I get something else. In span of two months this all I could experience....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

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Customer Care Executive in Nanakaramguda

Full Time

 · 

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Work-Life Balance

3.0

Skill Development

3.0

Salary & Benefits

2.0

Job Security

1.0

Company Culture

2.0

Career Growth

5.0

Work Satisfaction

posted on 19 Feb 2023

Likes

The process if great and the timigs are good its just the office poltics which i dont like

Dislikes

Although the process is amazing, they have one of the worst cab services even if you live near by the office, they just call you 2 or 3 hours prior to the shift timings and wake you up and after work the cab makes you wait for 2 hours and waste your time as there service is way to slow,just to reach home, one day i was sick and theydidnt care as i was a boy so they told me i have to come so i went to the office even after being sick.But when its a girl they do anything and just have different attitube. These people are so gender biased. When i went to security and asked for the tablet he was like go and say your TL to send a mail then only i will give you the tablets i was like whattttt then i offered him some money and then also he didnt give me the tablets they dont even care even if you die unless you an girl. they wont say the girls anything and just be so sweet to them and flirt around as well they even let them do what evrry they like or sleep aound in the login hours as well. The policies of the company is also the worst ans then the poltics too most of the floor is filled with telugu people there mentality is like telugu desham mana desham and when it comes to the ac they will just torture you by turning it off in between as if they are have money problem and when you go to the security to turn on the ac they will say will do and yet nothing happens. Evene if they turn on the ac its set to 23 or more and the floor is filled with the people due to which i feel like i am in desert. Too much office poltics if your not a telugu person then they just dont care about you and they will torture you so bad by targeting you even after you dont do anything and then when you being straight forward then they get annoyed and then play around with you giving warning forceing you into which you didnt do. If your a telugu person then you have the best opportunities here it might be a us process international but in real they hardly know to talk english and even the quality analysis english is the worst and i wounder how they got to such post strange. Telugu people can do anythinf such as aux manipulation takes so many leaves and yet its get adjusted and where as with other people they dont even care and they dodnt even adjust for them. If you aint telugu person they will play around with you saying should i put an mail to client saying this warning that fake warnings. people telugu people play around with aux taking more than 3 brakes more than one hour and taking 5 or more short breaks more than 30 minutes and when you complain they just fool you around by giving excuses we have told them this that but for some non telugu people they have given warning email just because they did it ones and here these people do it all the time such cheap atmosphere and mentality of the people here and then there is a guy whose name is prakash his role is quality analyst but he acts as if he is the client of the company he simply comes and pokes around and then if your straight forward to his face then he will get jealous and say you. you were this that blah blah but in fact he was the one or else he will just come around poke you and misuse his power by saying should i send you a warning letter as this job is our lively we stay quite even though its not our mistake. i hope who ever the client is does something about this take the business away from them as they are just misusing the client business and money people around there have so 3rd class mentality not all but most of them are they are good people too which are very less....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive (working remotely)

Full Time

 · 

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Work-Life Balance

5.0

Skill Development

5.0

Salary & Benefits

5.0

Job Security

5.0

Company Culture

5.0

Career Growth

5.0

Work Satisfaction

posted on 26 Mar 2023

Likes

I am eagerly waiting for this job

Dislikes

I still not get this job

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Care Executive in Guntur

Full Time

 · 

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Work-Life Balance

2.0

Skill Development

2.0

Salary & Benefits

1.0

Job Security

2.0

Company Culture

2.0

Career Growth

1.0

Work Satisfaction

posted on 15 Jun 2023

Likes

Good working

Dislikes

Nothing to say about this company

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Read Sykes Business Services Of India Reviews based on similar designations

2.6
Customer Care Representative

 (5)

5.0
Senior Customer Care Associate

 (2)

3.0
Senior Customer Care Representative

 (1)

4.4
Non Voice Customer Care Executive

 (3)

1.0
Voice Process Customer Care Executive

 (1)

Customer Care Executive in Hyderabad

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

posted on 28 Mar 2022

Likes

Nothing

Dislikes

Worst HR Manager, Worst Management, Worst Culture, Best in Politics. They even eat your Sodexo amount. They remove you for not wearing mask. If you think to join this company you better stay unemployed. They'll make you do OT till you die. No 2 offs. They'll make you do OT from training itself. People like HR or Manager stay like boss.

Work Details

Worst

Work days: Monday to Saturday (Strict Timings)

Customer Care Executive in Hyderabad/Secunderabad, Telangana

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Work-Life Balance

5.0

Skill Development

5.0

Salary & Benefits

2.0

Job Security

2.0

Company Culture

1.0

Career Growth

3.0

Work Satisfaction

posted on 25 Jul 2022

Likes

Iam so lucky and your job is excellent and super performance

Dislikes

I don't know

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Customer Care Executive in Hyderabad/Secunderabad

Full Time

 · 

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Work-Life Balance

5.0

Skill Development

4.0

Salary & Benefits

5.0

Job Security

5.0

Company Culture

4.0

Career Growth

5.0

Work Satisfaction

posted on 12 Jan 2022

Likes

Good work environment and culture

Dislikes

Salary is a big concerned.

Work Details

The job is quite intresting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad/Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Work-Life Balance

5.0

Skill Development

5.0

Salary & Benefits

5.0

Job Security

5.0

Company Culture

5.0

Career Growth

5.0

Work Satisfaction

posted on 04 Nov 2021

Likes

Sykes provide good facilities in company and company policies is very good

Work Details

Good

Work timings: Flexible Timings

Work related travel: This job involves International Travel.

Customer Care Executive in Hyderabad

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

posted on 25 Oct 2021

Likes

Nothing...the hrs are completely irresponsible and careless.

Dislikes

Even after getting certified, they will not select you and tell you,you are on hold.

Work Details

Just spent our time and money but no results

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Hyderabad/Secunderabad

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

posted on 23 Jan 2021

Likes

Nothing...I can only say this is the worst company which I ever worked...Better to dont join here...Worst management..

Dislikes

To be honest, except office building.I didn't like anything...Worst Management, They will not pay salaries on time.. Incentives will pay at one time, over time dues on one time and salary one time...They will tell a different package and will pay different package... Seriously, worst ever...After 9 months of worst work, I left from the organization..Even though I didn't get my temporary reliving letter on time, after somany follow ups, they have forwarded me that, and its been 2 months still I didn't get my salary...Thank you so much for the worst experience guys...Better to avoid this company...Read More

Work Details

Worst company I have ever seen

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad/Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Work-Life Balance

3.0

Skill Development

3.0

Salary & Benefits

3.0

Job Security

3.0

Company Culture

5.0

Career Growth

4.0

Work Satisfaction

posted on 17 Nov 2021

Likes

Overall a great company

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive Jobs at Sykes Business Services Of India

View all
Customer Care Executive
Hyderabad/Secunderabad

0-1 Yrs

Not Disclosed

Sykes Business Services Of India FAQs

How is Sykes Business Services Of India to work for?
Sykes Business Services Of India is rated 2.8 out of 5, based on 17 reviews by employees on AmbitionBox. Sykes Business Services Of India is known for Skill development which is rated at the top and given a rating of 3.1. However, Company culture is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at Sykes Business Services Of India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Sykes Business Services Of India?
According to AmbitionBox ratings, Sykes Business Services Of India employees rate its salary and benefits as 3.0 out of 5. You can know more about Sykes Business Services Of India Salaries at AmbitionBox
How is the work culture at Sykes Business Services Of India?
Work culture is rated 2.6 at Sykes Business Services Of India by 17 employees. While job security is rated 2.7 and work-life balance is rated 2.9 at Sykes Business Services Of India. Read detailed reviews by employees of Sykes Business Services Of India on AmbitionBox.

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Gender Based Ratings for Sykes Business Services Of India Customer Care Executive

based on 15 verified reviews

2.6Rated by 5 Women

Rated 3.3 for Skill Development and 3.0 for Salary & Benefits

women

3.3Rated by 10 Men

Rated 4.1 for Work Satisfaction and 3.5 for Work-Life Balance

men

Working Days for Sykes Business Services Of India Customer Care Executive

based on 17 reviews
Rotational Shift
46%
Monday to Friday
38%
Monday to Saturday
8%
Other
8%

Work Timings for Sykes Business Services Of India Customer Care Executive

based on 17 reviews
Flexible timing
Strict (9am - 7pm)
Strict (4:30am - 2pm)
53%
23%
23%
1% employees reported other strict timings

Shift Timings for Sykes Business Services Of India Customer Care Executive

based on 17 reviews
Day shift
100%

Business Travel for Sykes Business Services Of India Customer Care Executive

based on 17 reviews
Within city
50%
No travel
29%
International travel
14%
Within country
7%
Sykes Business Services Of India Customer Care Executive Salary
based on 75 salaries
₹ 2.8 L
₹ 1.7L ₹ 3.7L
33% more than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttl
2 total responses
freemeal
Free meal
1 total response
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
View All
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