Add office photos

Employer?

Claim Account for FREE

Taj Hotels Resorts and Palaces

4.2

based on 2.2k Reviews

Jobs

Company Overview

Company Locations

Taj Hotels Resorts and Palaces Guest Service Associate Reviews

Updated 14 Jul, 2025

Category Ratings

3.9

Job Security

3.6

Company Culture

3.6

Skill Development

3.3

Salary

3.3

Work-Life Balance

3.3

Work Satisfaction

2.8

Promotions

What employees say about Taj Hotels Resorts and Palaces?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

79% employees reported

Flexible timing

70% employees reported

No travel

58% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

28 reviews

3.8

Rated by Men

60 reviews

Jobseekers also viewed

American Express Reviews

4.1

• 3.4k reviews

Radisson Hotels Reviews

4.0

• 2k reviews

Marriott International Reviews

4.1

• 1.4k reviews

Oberoi Group of Hotels Reviews

4.0

• 1.4k reviews

Hyatt Regency Reviews

4.2

• 1.3k reviews

Top Mentions in Taj Hotels Resorts and Palaces Guest Service Associate Reviews

104 reviews found

Sort By: Popular

Guest Service Associate in Bangalore / Bengaluru

Full Time

Operations Department

2.0

updated on 12 Nov 2024

Likes

Nothing just want the experience and that i got it

Dislikes

There is no work life balance, you work for 13-14hrs straight and they don’t even bother. They only claim everything about employees and about their betterment in files only or in paper but not in real life so it’s a scam.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Guest Service Associate in Kochi

Full Time

Customer Success Department

5.0

updated on 17 Jul 2024

Likes

Super excited property

Dislikes

👍🏼 nothing to dislike here

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate in Patna

Full Time

Housekeeping & Laundry Department

2.0

updated on 18 Mar 2025

Likes

Nothing that I can say that it is good on average we can consider

Dislikes

Work culture Work life balance Staffing man power

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Read Taj Hotels Resorts and Palaces Guest Service Associate Reviews based on locations

Guest Service Associate in Agra

Full Time

F&B Service Department

5.0

updated on 29 Jan 2025

Likes

It's a great pleasure for me gor a chance to work in Taj .It's a dream of every hotelier to getting job in a Taj

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Taj Hotels Resorts and Palaces.

Guest Service Associate in Bangalore / Bengaluru

Full Time

F&B Service Department

3.0

updated on 16 Oct 2023

Likes

You just get your salary on time

Dislikes

No learning, no promotions, no benefits, no appraisals

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Guest Service Associate in Gwalior

Full Time

Housekeeping & Laundry Department

3.0

updated on 19 Jul 2023

Likes

Tajness and Luxury

Dislikes

Rude behaviour of colleagues

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves International Travel, Travel Within Country.

Guest Service Associate in Shimla

Full Time

Customer Success, Service & Operations - Other Department

5.0

updated on 29 Dec 2023

Likes

Working in Taj Hotel is an honor in itself, so I feel proud of myself when someone tells me that you work in Taj Hotel?

Dislikes

There is a different pleasure in working in a five star property like Taj Hotel, but where I work now, I don't get the feeling of Taj Hotel, it feels like we are working in a 2 star 1 star property. There is no learning here. There is no working satisfaction. There is no working time. There is no off schedule. I am sorry, I should not have given such a review but hiding things only makes things difficult in the future....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

Full Time

Front Office & Guest Services Department

5.0

updated on 03 Sep 2024

Likes

Because it's family and I'm happy with my work and very supportive HR and colleagues and my HOD Ms Shivani mam she always there for me in all situations and support

Dislikes

Promotion and salary

Guest Service Associate in New Delhi

Full Time

Front Office & Guest Services Department

4.0

updated on 22 Jan 2023

Likes

It's tata company

Dislikes

Hotel many

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate in Amritsar

Full Time

Accounting & Taxation Department

4.0

updated on 16 Jan 2023

Likes

Good learning

Dislikes

Bad behaviours of seniors

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Guest Service Associate in Hyderabad / Secunderabad

Full Time

Housekeeping & Laundry Department

5.0

updated on 04 Sep 2022

Likes

Better experience and learning in this property

Dislikes

Please change some staff cafeteria menu

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate in Mumbai

Full Time

F&B Service Department

5.0

updated on 20 Jun 2023

Likes

Supportive staff and motivating staff

Dislikes

Nothing is bad about taj

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Guest Service Associate in Bhopal

Full Time

F&B Service Department

5.0

updated on 04 Apr 2023

Likes

I feel proud to work with IHCL

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Work related travel: This job involves International Travel, Travel Within Country.

Guest Service Associate in Jodhpur & Goa

Full Time

Events & Banquet Department

4.0

updated on 01 Jan 2025

Likes

A brand name, lifestyle, culture, their properties & skill development.

Dislikes

Staff is not good, politics, pulling down, my manager behaviour towards me, they play games behind the bars & the termination of 5 years without giving any one a second chance & I was not aware about this.

Top trending discussions

View All

Day to Day Office

a digital marketer

Showed My Office Tantrums to My Husband

Last night, I came home feelin... read more

Got a question about Taj Hotels Resorts and Palaces?Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Contribute & help others!

You can choose to be anonymous

HQ - Mumbai, Maharashtra, India

10k-50k Employees (India)

People also ask about Taj Hotels Resorts and Palaces's Guest Service Associates

Is Taj Hotels Resorts and Palaces a good place to work for Guest Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 104 employee reviews, it's clear that most guest service associates have an average experience working at Taj Hotels Resorts and Palaces. Job Security holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about career growth on AmbitionBox.

Does Taj Hotels Resorts and Palaces pay their Guest Service Associates well?

According to AmbitionBox reviews, Taj Hotels Resorts and Palaces guest service associates rate their salary and benefits at 3.3 out of 5, based on 104 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Taj Hotels Resorts and Palaces's guest service associates salaries here and to read reviews specifically about salary and benefits at Taj Hotels Resorts and Palaces for guest service associates, click here .

How is the work culture at Taj Hotels Resorts and Palaces for Guest Service Associates?

Work culture at Taj Hotels Resorts and Palaces for guest service associates is rated 3.6 out of 5 by 104 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Taj Hotels Resorts and Palaces for guest service associates, click here .

How is the job security at Taj Hotels Resorts and Palaces for Guest Service Associates?

Based on 104 reviews on AmbitionBox, Taj Hotels Resorts and Palaces's guest service associates rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Taj Hotels Resorts and Palaces.

Taj Hotels Resorts and Palaces Guest Service Associate Reviews by Locations

Taj Hotels Resorts and Palaces Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 104 Taj Hotels Resorts and Palaces reviews submitted by Taj Hotels Resorts and Palaces employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Taj Hotels Resorts and Palaces is the right compan...