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Tech Mahindra Business Services Customer Care Executive Reviews

based on 71 reviews
Updated 26 Nov, 2024

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.6

Skill development

3.3

Company culture

3.3

Salary & Benefits

3.2

Work Satisfaction

3.1

Job Security

3.1

Work-Life balance

3.0

Promotions/Appraisal

Top Mentions in Tech Mahindra Business Services Customer Care Executive Reviews

71 reviews found

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People also ask about Tech Mahindra Business Services's Customer Care Executives

Is Tech Mahindra Business Services a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 71 employee reviews, it's clear that most customer care executives have an average experience working at Tech Mahindra Business Services. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about skill development and career growth on AmbitionBox.
Does Tech Mahindra Business Services pay their Customer Care Executives well?
According to AmbitionBox reviews, Tech Mahindra Business Services customer care executives rate their salary and benefits at 3.3 out of 5, based on 71 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra Business Services's customer care executives salaries here and to read reviews specifically about salary and benefits at Tech Mahindra Business Services for customer care executives, click here.
How is the work culture at Tech Mahindra Business Services for Customer Care Executives?
Work culture at Tech Mahindra Business Services for customer care executives is rated 3.3 out of 5 by 71 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra Business Services for customer care executives, click here.
How is the job security at Tech Mahindra Business Services for Customer Care Executives?
Based on 71 reviews on AmbitionBox, Tech Mahindra Business Services's customer care executives rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra Business Services for customer care executives, click here.

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Gender Based Ratings for Tech Mahindra Business Services Customer Care Executive

based on 68 reviews
3.8
Rated by 22 Women

Rated 4.2 for Skill Development and 3.8 for Company Culture

women
3.0
Rated by 46 Men

Rated 3.2 for Salary & Benefits and 3.2 for Skill Development

men

Working Days for Tech Mahindra Business Services Customer Care Executive

based on 71 reviews
Rotational Shift
72%
Monday to Saturday
11%
Monday to Friday
7%
Alternate Saturday off
5%
Other
5%

Work Timings for Tech Mahindra Business Services Customer Care Executive

based on 71 reviews
Flexible timing
Strict (9am - 7pm)
Strict (3pm - 12pm)
66%
5%
5%
24% employees reported other strict timings

Shift Timings for Tech Mahindra Business Services Customer Care Executive

based on 71 reviews
Day shift
Night shift
54%
46%

Business Travel for Tech Mahindra Business Services Customer Care Executive

based on 71 reviews
No travel
69%
Within city
31%
Tech Mahindra Business Services Customer Care Executive Salary
based on 236 salaries
โ‚น1 L/yr - โ‚น5 L/yr
13% more than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
8 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
2 total responses
childCareBenefits
Child care facility
1 total response
+2 more benefits
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