Tech Mahindra Business Services Customer Care Executive Reviews
based on 71 reviews
Updated 26 Nov, 2024
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.6
Skill development
3.3
Company culture
3.3
Salary & Benefits
3.2
Work Satisfaction
3.1
Job Security
3.1
Work-Life balance
3.0
Promotions/Appraisal
Tech Mahindra Business Services is rated
3.3 out of 5 stars on
AmbitionBox, based on 71 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra Business Services is rated
3.3 out of 5 stars on
AmbitionBox, based on 71 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Tech Mahindra Business Services Customer Care Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Ooh don't asked this question they hired you during BBD sale after that they fired you with any silly reason, and they also hold your salary after that you don't option to get your salary back only option you have email to hr and they are also not responding
Dislikes
Management like sme tl they not supported at alll when they need csat from they will praised you after they do nothing, as I mentioned after BBD sale they fired you they started putting pressure on employees
My employees I'd id 992464
My manager name is parsant Mishra they hold my salary for 15 days still I am getting my salary
Work Details
Work timings:ย Flexible Timings
Work related travel:ย This is a desk job.
Customer Care Executive in
Kolkata
Full Time
ย ยทย
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 16 Jan 2024
Likes
Terrible Company. There is no job security but you can satisfied for the salary as the salary credited end of the month. But be aware with TL and AM as they forced you to do work in government holidays.
Dislikes
As mentioned above. ๐
Work Details
Work timings:ย Flexible Timings
Work related travel:ย This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Tech Mahindra Business Services.
Work related travel:ย This job involves
Travel Within City.
Customer Care Executive in
Mumbai
Full Time
ย ยทย
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Aug 2023
Likes
Nothing to like about TECHM
Dislikes
The way it treats its employees
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
Customer Care Executive in
Mumbai
Full Time
ย ยทย
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Apr 2023
Likes
No pressure just need to justify what we are capable off
Dislikes
Salary issues
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
Customer Care Executive in
Noida
Full Time
ย ยทย
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 08 May 2023
Likes
I am very greatful h
Dislikes
I am very greatful to
Work Details
Work days:ย Monday to Saturday
(Flexible Timings)
Work related travel:ย This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
ย ยทย
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 23 May 2023
Likes
I am interested
Dislikes
I don't know
Work Details
Work days:ย Monday to Friday
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
Customer Care Executive in
Mumbai
Full Time
ย ยทย
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Mar 2022
Likes
Only thing is that they don't ask you to work after shift timing. No job security or support from management. Only thing Company or management want is that Agents should work without asking any time off. Another issue is that even if you're not keeping well for a day and took off then you have to submit Dr.s certificate or management won't believe you about your sickness. Less pay and brand name. My friends and me have received less salary on multiple occasions and need to keep follow-up with HR and TL for remaining salary or you won't receive it. Think before you join Tech Mahindra and join it only if you don't have any other options....Read More
Dislikes
No job security or support from management. Only thing Company or management want is that Agents should work without asking any time off. Another issue is that even if you are not keeping well for a day and took off then you have to submit Dr.s certificate or else management won't believe you about your sickness. Just brand name butless Pay scale. Agents receives less salary on multiple occasions and if it happens Agents need to keep follow-up with HR and TL or won't receive remaining salary. Think before you join Tech Mahindra and join it only if you don't have any other question....Read More
Work Details
Really really bad.
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
Customer Care Executive in
Mumbai
Full Time
ย ยทย
Collection Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Nov 2022
Likes
Exceฤบlent Place to work
Dislikes
Dont know
Work Details
Work policy:
3 days/week from office
Work days:ย Alternate Saturday off
(Flexible Timings)
Work related travel:ย This is a desk job.
Customer Care Executive in
Noida
Full Time
ย ยทย
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Oct 2023
Likes
This Place is best for all
Dislikes
No dislike points here
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Customer Care Executive in
Pune
Full Time
ย ยทย
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 27 Jan 2023
Likes
Everything is good there
Dislikes
Not as such for me
Customer Care Executive (working remotely)
Full Time
ย ยทย
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 14 Aug 2024
Likes
It's the best
Dislikes
None, everything is good
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Customer Care Executive in
Mumbai
Full Time
ย ยทย
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Aug 2023
Likes
Employee centric
Dislikes
No dislikes in this company
Work Details
Work timings:ย Flexible Timings
Work related travel:ย This job involves
Travel Within City.
People also ask about Tech Mahindra Business Services's Customer Care Executives
Is Tech Mahindra Business Services a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 71 employee reviews, it's clear that most customer care executives have an average experience working at Tech Mahindra Business Services. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about skill development and career growth on AmbitionBox.
Does Tech Mahindra Business Services pay their Customer Care Executives well?
According to AmbitionBox reviews, Tech Mahindra Business Services customer care executives rate their salary and benefits at 3.3 out of 5, based on 71 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra Business Services's customer care executives salaries here and to read reviews specifically about salary and benefits at Tech Mahindra Business Services for customer care executives, click here.
How is the work culture at Tech Mahindra Business Services for Customer Care Executives?
Work culture at Tech Mahindra Business Services for customer care executives is rated 3.3 out of 5 by 71 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra Business Services for customer care executives, click here.
How is the job security at Tech Mahindra Business Services for Customer Care Executives?
Based on 71 reviews on AmbitionBox, Tech Mahindra Business Services's customer care executives rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra Business Services for customer care executives, click here.
Tell us how to improve this page.
Tech Mahindra Business Services Customer Care Executive Reviews by Locations