Tech Mahindra Business Services Customer Relations Advisor Reviews
based on 58 reviews
Updated 23 Oct, 2024
Overall Rating
3.0/5
How AmbitionBox ratings work?
Category Ratings
3.2
Job Security
3.0
Salary & Benefits
2.9
Skill development
2.7
Company culture
2.7
Work-Life balance
2.5
Promotions/Appraisal
2.4
Work Satisfaction
Tech Mahindra Business Services is rated
3.0 out of 5 stars on
AmbitionBox, based on 58 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra Business Services is rated
3.0 out of 5 stars on
AmbitionBox, based on 58 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Tech Mahindra Business Services Customer Relations Advisor Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
58 reviews found
Sort by:
Popular
Customer Relations Advisor in
Pune
Full Time
·
Customer Success, Service & Operations - Other Department
Worst company i have ever worked in.
They literally not the company one should join. I would ever get a chance to do something about the company i first thing I would do is to make sure they never come up in the industry again.
Worst management i have ever experienced. Their finance team are so clever that they thing people working in other departments are easy to be fooled they literally play with your hard earned money. I have no grudges against the employees working in the mid level it’s all the fu_kers who’s ruling the industry from above. F__ck this shit I don’t even wanna waste my time writing about it....Read More
Dislikes
Everything
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relations Advisor in
Goregaon
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 25 Mar 2023
Likes
The only thing that I liked about the job was offering of work from home. And the management then denies that they do not offer work from home. After considering your case as an exception they will allow Worf from home and then you have to suffer the system issues just like office systems every now and then.
Dislikes
Something is better then nothing. This was the punch line used by an recruiter to me at the time of lockdown. And past 2 years still regretting my decision of joining in the company.
Work Details
Work policy:
They compel you to work from office and if facing any issues can do work from home as they provide systems.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relations Advisor in
Pune
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 31 Oct 2023
Likes
Spend time in the company. You will have a work life balance.
Dislikes
Salary, incentives and any perks are medicore.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Relations Advisor in
Pune
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 07 Jun 2023
Likes
There's nothing I'd say I'd liked about company.
Dislikes
Worst management, careless hr department, favorism, lack of support, lack of training, abusive team leaders, managers, team leaders behave like cult leaders, you'll only feel good in this company if you have joined after working in more worse company.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Relations Advisor in
Pune
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 31 Mar 2024
Likes
Incentives
Dislikes
Too much work load
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Tech Mahindra Business Services.
Customer Relations Advisor in
Pune
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Sep 2023
Likes
There is nothing much to like while working in techmbs
Dislikes
Work culture job security
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Was on the term of liking the work culture but realized that would work wonder if the company was employee centric.
Customer Relations Advisor in
Mumbai
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 18 Nov 2023
Likes
The people & the canteen
Dislikes
The management, not employee centric, cost cutting to boost profits, no value of employees, unachievable incentive with many clawbacks & drawbacks, no respect of employees
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relations Advisor in
Mumbai
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Jun 2023
Likes
Job Security is Good here
Dislikes
Management is not good here.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Relations Advisor in
Mumbai
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 22 May 2023
Likes
Na
Dislikes
They dont know how to talk with us, they do not give medical leave even if we are sick they call us in office for a work they all are running only behind money and not health work culture is not so good
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Relations Advisor in
Pune
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 03 Feb 2023
Likes
Incentives and promotional campaigns
Dislikes
Work environment was toxic and too much work load. But as they dont hate the company its people who run it.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Relations Advisor in
Pune
Full Time
·
Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 Dec 2022
Likes
Facilities are brilliant
Dislikes
Nothing as of now
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Relations Advisor in
Pune
Full Time
·
Retention Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 28 May 2022
Likes
Lot of opportunities for growth.
Dislikes
Work-Life balance is poor due to rotational shifts and Weekoffs, especially for supervisors.
Work Details
The job roles are an acquired taste. Training sessions are effective, but process is vast and constantly changing.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Relations Advisor in
Pune
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Nov 2021
Likes
Only thing that I liked working for techmbs is that the salary is credited on time apart from that the organisation is very bad in terms of everything
Dislikes
Techmbs does not care about employees , they would do anything to meet their targets which is to be honest is pretty impossible to achieve . Leaves policy is really bad , work culture is pretty terrible , people will abuse you on the floor . You will never enjoy the work because no matter how good you are they will (the management) find some or other thing to criticize you. Shift is for 9.30 hours and if there is login issues you would have to complete your login hours even if you're working from office and it's an issue with techmbs computer...Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Relations Advisor in
Goregaon
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 12 Oct 2023
Likes
Work environment is good and job security
Dislikes
Work life balance is difficult and promotions are limited
Work Details
Work policy:
Work from home only in certain cases
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Relations Advisor in
Pune
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 11 Apr 2022
Likes
Work culture is good
Dislikes
Shift timings
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Relations Advisor in
Mumbai
Full Time
·
Postpaid Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 12 Sep 2021
Likes
Na
Dislikes
Not at all employee centric, decides what they feel is better. No opinion from the employee at all
No guarantee of job security at all. I have paragraphs to write!
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Tech Mahindra Business Services's Customer Relations Advisors
Is Tech Mahindra Business Services a good place to work for Customer Relations Advisors?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 58 employee reviews, it's clear that most customer relations advisors have an average experience working at Tech Mahindra Business Services. Job Security holds the highest rating at 3.2, while work satisfaction is rated the lowest amongst all factors at 2.4. Read reviews about job security and work satisfaction on AmbitionBox.
Does Tech Mahindra Business Services pay their Customer Relations Advisors well?
According to AmbitionBox reviews, Tech Mahindra Business Services customer relations advisors rate their salary and benefits at 3.0 out of 5, based on 58 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra Business Services's customer relations advisors salaries here and to read reviews specifically about salary and benefits at Tech Mahindra Business Services for customer relations advisors, click here.
How is the work culture at Tech Mahindra Business Services for Customer Relations Advisors?
Work culture at Tech Mahindra Business Services for customer relations advisors is rated 2.7 out of 5 by 58 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Tech Mahindra Business Services for customer relations advisors, click here.
How is the job security at Tech Mahindra Business Services for Customer Relations Advisors?
Based on 58 reviews on AmbitionBox, Tech Mahindra Business Services's customer relations advisors rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra Business Services for customer relations advisors, click here.
Tell us how to improve this page.
Tech Mahindra Business Services Customer Relations Advisor Reviews by Locations