Tech Mahindra Business Services Customer Service Associate Reviews

Likes

Great place to work

Dislikes

Nothing

Likes

Job security.

Dislikes

Appraisal not in time. And the company reduced the applicable months in appraisal. 8 to 9 months applicable.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Environment are good, operational staf was good

Dislikes

NA

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Over all good company for learning things. Good for freshers. Salary is low as per other companies.

Dislikes

Low salary and not for long time.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Learning n Skill development Salary comes on Time although its peanuts according to industry standards

Dislikes

Promotion not given to relevant people.Lot of internal Politics.No Salary increment.Very poor HR Management.TL's think we are super humans Client has very poor below Infrastructure and expect the customer service agents to manage customers and give them a Good NPS scores.HR is too busy to listen to Employee woes and do anything specially about Australian clients , My experience is Australian clients.People day UK is good , but first impression is last impression.I joined tech Mahindra bcoz of brand but its my worst decision.They make you work for long hours without proper breaks and dont offer relevant remuneration They will show in offer letter that u will get incentives but with tons of terms and conditions that you will never get it.No respect for merit.Only respect is for people who give treats to TL and they get good stack ranking.There is no value for efforts.Only the close ones of the superior get promotion and better salary hike.When in notice period they threaten you and make you work for 16-18 Hours...Read More

Work Details

Work policy: WFH , only if Required need to go to office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The opportunities and the chase are equally balanced and seems to be good in every way.

Dislikes

Crowd and the canteen are not high profile

Likes

The pay well and if you wanna work with any big organization in India you can enjoy working here .

Dislikes

Old and slow work culture

Work Details

Work policy: Complete WFH

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great place to work to learn new things

Dislikes

No salary increment, and no proper incentive structure and to much dependency.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Amazing company help a lot during covid and management took awesome decision

Dislikes

Salary is less for certain dept other wise good for other

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing is good here

Dislikes

Do not join here you will loss health first even they not even send for the lunch breaks too.once they fill full your needs they will terminate you.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work culture

Dislikes

Nothing to dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nice culture and provides knowledge

Dislikes

Team leaders are not good