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Tech Mahindra Business Services Customer Support Associate Reviews

based on 81 reviews
Updated 6 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.4

Company culture

3.4

Job Security

3.2

Skill development

3.2

Work-Life balance

3.2

Work Satisfaction

3.2

Salary & Benefits

2.7

Promotions/Appraisal

Top Mentions in Tech Mahindra Business Services Customer Support Associate Reviews

81 reviews found

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People also ask about Tech Mahindra Business Services's Customer Support Associates

Is Tech Mahindra Business Services a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 81 employee reviews, it's clear that most customer support associates have an average experience working at Tech Mahindra Business Services. Company culture holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about company culture and career growth on AmbitionBox.
Does Tech Mahindra Business Services pay their Customer Support Associates well?
According to AmbitionBox reviews, Tech Mahindra Business Services customer support associates rate their salary and benefits at 3.2 out of 5, based on 81 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra Business Services's customer support associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra Business Services for customer support associates, click here.
How is the work culture at Tech Mahindra Business Services for Customer Support Associates?
Work culture at Tech Mahindra Business Services for customer support associates is rated 3.4 out of 5 by 81 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra Business Services for customer support associates, click here.
How is the job security at Tech Mahindra Business Services for Customer Support Associates?
Based on 81 reviews on AmbitionBox, Tech Mahindra Business Services's customer support associates rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra Business Services for customer support associates, click here.

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Gender Based Ratings for Tech Mahindra Business Services Customer Support Associate

based on 80 reviews
3.9
Rated by 24 Women

Rated 3.7 for Company Culture and 3.6 for Skill Development

women
3.6
Rated by 56 Men

Rated 3.3 for Company Culture and 3.3 for Job Security

men

Working Days for Tech Mahindra Business Services Customer Support Associate

based on 81 reviews
Rotational Shift
66%
Monday to Saturday
14%
Monday to Friday
14%
Other
4%
Alternate Saturday off
2%

Work Timings for Tech Mahindra Business Services Customer Support Associate

based on 81 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10pm - 7am)
65%
7%
2%
26% employees reported other strict timings

Shift Timings for Tech Mahindra Business Services Customer Support Associate

based on 81 reviews
Day shift
Night shift
70%
30%

Business Travel for Tech Mahindra Business Services Customer Support Associate

based on 81 reviews
No travel
80%
Within city
16%
Within country
4%
Tech Mahindra Business Services Customer Support Associate Salary
based on 312 salaries
₹1.1 L/yr - ₹4.5 L/yr
14% less than the average Customer Support Associate Salary in India
View more details
cab
Office cab/shuttle
4 total responses
healthInsurance
Health insurance
3 total responses
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
8 total responses
+2 more benefits
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