Tech Mahindra Business Services Customer Support Associate Reviews
based on 81 reviews
Updated 6 Dec, 2024
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
3.4
Company culture
3.4
Job Security
3.2
Skill development
3.2
Work-Life balance
3.2
Work Satisfaction
3.2
Salary & Benefits
2.7
Promotions/Appraisal
Tech Mahindra Business Services is rated
3.7 out of 5 stars on
AmbitionBox, based on 81 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra Business Services is rated
3.7 out of 5 stars on
AmbitionBox, based on 81 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Tech Mahindra Business Services Customer Support Associate Reviews
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81 reviews found
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Popular
Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Company culture is good but work life balance not good the work is very worst you can only technical support or technical roles it's good but non it employs work is not good 2days weekend is good
Not good to work as longterm they promoted as aux with same salary after once need complete than demoted with same roll
Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Dec 2023
Likes
Good Environment and Good Infrastructure in the office and cafeteria
Dislikes
NA
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Pune
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Jan 2024
Likes
Process , RCA
Dislikes
Team leader, rude
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Chennai
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 02 Sep 2023
Likes
Friendly team
Dislikes
Salary they own give properly always LOP and access while login is worst...it always give false monthly login details, we must request for week off that too we own get properly.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Jan 2024
Likes
Work culture. Managers,team leaders and team are very supportive.
Dislikes
Nothing.
Customer Support Associate in
Pune
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Nov 2023
Likes
They have some amazing incentives
Dislikes
There are many things to share about dislikes but work culture , pressure , disrespecting employees and humiliation .
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Bhubaneswar
Full Time
·
Technical Support Escalation Desk Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 12 Sep 2023
Likes
Salary credits on Time.
Dislikes
Work environment. Biased Behavior
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 02 Jan 2024
Likes
Best place to work
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Nov 2023
Likes
Over all good company
Dislikes
Some issue are there
Work Details
Work policy:
NA
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Bhubaneswar
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 09 Feb 2024
Likes
Good Company
Dislikes
Promotion and salary not like
Customer Support Associate in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 17 Aug 2023
Likes
Brand value of Tech Mahindra
Dislikes
Work Culture
Management
System Issue
Shortage of system
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 27 Dec 2023
Likes
It's good working on tech Mahindra and we'll support to employee
Dislikes
Salary will not increase and they will cut the salary more
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Tech Mahindra Business Services's Customer Support Associates
Is Tech Mahindra Business Services a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 81 employee reviews, it's clear that most customer support associates have an average experience working at Tech Mahindra Business Services. Company culture holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about company culture and career growth on AmbitionBox.
Does Tech Mahindra Business Services pay their Customer Support Associates well?
According to AmbitionBox reviews, Tech Mahindra Business Services customer support associates rate their salary and benefits at 3.2 out of 5, based on 81 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra Business Services's customer support associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra Business Services for customer support associates, click here.
How is the work culture at Tech Mahindra Business Services for Customer Support Associates?
Work culture at Tech Mahindra Business Services for customer support associates is rated 3.4 out of 5 by 81 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra Business Services for customer support associates, click here.
How is the job security at Tech Mahindra Business Services for Customer Support Associates?
Based on 81 reviews on AmbitionBox, Tech Mahindra Business Services's customer support associates rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra Business Services for customer support associates, click here.
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