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Tech Mahindra

3.5

based on 37.5k Reviews

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Tech Mahindra Customer Care Executive Reviews

Updated 21 May, 2025

Category Ratings

3.4

Skill Development

3.3

Company Culture

3.3

Work-Life Balance

3.2

Job Security

3.2

Salary

3.2

Work Satisfaction

2.9

Promotions

What employees say about Tech Mahindra?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

57% employees reported

Rotational Shift

70% employees reported

Flexible timing

62% employees reported

No travel

69% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

346 reviews

3.4

Rated by Men

515 reviews

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frostycheetah

works at

Tech Mahindra

VPay in TCS

I received an offer from TCS with a variable pay component of ₹2 lakh. I requested a reduction in the variable pay, but the HR declined. They mentioned the maximum Variable Pay Achievement (VPA) I could receive is 75%. Can anyone clarify how much a C3A role employee typically earns as variable pay, and whether this 75% cap is standard? Also what happens if we don't go to the office 5 Days a week.? Is there any deduction in salary.?

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Tech Mahindra Customer Care Executive Interview Questions

A Customer Care Executive was asked 6mo agoQ. What are CTAT and NPS?

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A Customer Care Executive was asked 7mo agoQ. What is a customer care executive?

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Get interview-ready with top interview questions & answers

A Customer Care Executive was asked 7mo agoQ. What is BPO?

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A Customer Care Executive was asked 8mo agoQ. How would you deal with an angry customer?

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A Customer Care Executive was asked 9mo agoQ. What do you understand by BPO?

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Customer Care Executive in New Delhi

Full Time

Operations Department

5.0

posted on 04 Mar 2025

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Read Tech Mahindra Customer Care Executive Reviews based on locations

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Customer Care Executive in Kolkata

Full Time

Voice / Blended Department

5.0

posted on 14 May 2025

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Noida

Full Time

Finance Department

5.0

posted on 04 May 2025

Likes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Care Executive Jobs at Tech Mahindra

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Customer Care Executive

Pune

0 - 5 Yrs

Not Disclosed

HQ - Pune, Maharashtra, India

IT Services & Consulting

1 Lakh+ Employees (India)

Public

Analytics & KPO

Engineering & Construction

People also ask about Tech Mahindra's Customer Care Executives

Is Tech Mahindra a good place to work for Customer Care Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 938 employee reviews, it's clear that most customer care executives have an average experience working at Tech Mahindra. Skill development holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about skill development and career growth on AmbitionBox.

Does Tech Mahindra pay their Customer Care Executives well?

According to AmbitionBox reviews, Tech Mahindra customer care executives rate their salary and benefits at 3.2 out of 5, based on 938 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra's customer care executives salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for customer care executives, click here .

How is the work culture at Tech Mahindra for Customer Care Executives?

Work culture at Tech Mahindra for customer care executives is rated 3.3 out of 5 by 938 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Tech Mahindra for customer care executives, click here .

How is the job security at Tech Mahindra for Customer Care Executives?

Based on 938 reviews on AmbitionBox, Tech Mahindra's customer care executives rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Tech Mahindra. To read reviews about job security at Tech Mahindra for customer care executives, click here .

Is work from home available to Customer Care Executives at Tech Mahindra?

According to AmbitionBox, 28% of Tech Mahindra's customer care executives work from home permanently, 57% work from the office, and 15% follow a hybrid model, based on 83 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

How do I get a job at Tech Mahindra as a Customer Care Executive?

To get a job at Tech Mahindra as a Customer Care Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Tech Mahindra interview questions and practice your responses to prepare thoroughly.

Tech Mahindra Customer Care Executive Reviews by Locations

Tech Mahindra Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 938 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 70% of employees reported the working...