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Teleperformance Verified Tick

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3.6

based on 15.2k Reviews

HQ - Paris, France BPO 10k-50k Employees (India) IT Services & Consulting
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Teleperformance Reviews

based on 15.2k reviews
Updated 30 Sep, 2023

Overall Rating

3.6

Category Ratings

3.5

Skill development

3.4

Company culture

3.4

Job Security

3.4

Work-Life balance

3.3

Work Satisfaction

3.2

Salary & Benefits

3.0

Promotions / Appraisal

Review Highlights

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Extracts are from real reviews, without any manual intervention.

Updated 30 Sep, 2023

Likes

It's the best workplace and a great environment(87 reviews)

The work culture is quite good here(31 reviews)

Dislikes

They didn't pay me my last month's salary(61 reviews)

And the leadership is the worst(48 reviews)

More Likes and Dislikes

Explore Reviews by Department

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15.2k reviews found

Sort by: Popular

Voice Process Executive in Gurgaon/Gurugram

Full Time

 · 

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

posted on 28 Sep 2023

Likes

Nothing Here To Like @ Teleperformance..

Dislikes

I have gone here for interview on 25th september 2023... At the day i have clear all three rounds of SBI Inbound Voice Process..... They Said To Come Tomorrow morning and you have to one more time interview with Client...... I come the next day morning 9 o'clock and they took me sitted there for whole days after that in the evening5:30 pm they called me and said sorry you have to come tomorrow..... Today 28th September they took me there full days till 7 pm after that they don't organise any client round interview and said you are rejected....... I have asked them for what reason but they cant answer me anything if i have got rejected on the first date then why they are extended it for three days and after that they told to me sorry you are rejected..... Its full management fault ..... I have sow there some people which friends are in the company they goat offer latter at once after first round........Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Similar companies

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Customer Service Advisor in Kolkata

Full Time

 · 

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Work-Life Balance

5.0

Skill Development

4.0

Salary & Benefits

5.0

Job Security

5.0

Company Culture

4.0

Career Growth

5.0

Work Satisfaction

posted on 28 Sep 2023

Likes

I like the training process and hiring process, management, office environment and mostly i like the guidence of team leader and the product knowledge. Overall I gained so much knowledge from teleperformence. Thank you so much TP

Dislikes

As a fresher i joined there so it was my first experienced . I didn't feel anything bad there but the salary package little bit low otherwise everything i liked there. Only for my marriage purpose and health issues i resigned there not any others reason. If i got any chances for second time joining definitely i will join without any hesitation.It is a best company

Work Details

Work policy: I dont know about work from home because my job role was work from office

Work days: Rotational Shift (Flexible Timings)

Top Teleperformance Interview Questions

View All
Q1. Situational: If customer gets damaged product and he is saying he want to return the product ... read more
Q2. Q.9 what do you know about BPO or teleperformance? read more
Q3. Introduction Explain something in English What is customer care or customer service What is ... read more
Q4. Do you have computer knowledge and T/s knowledge for the problems in computer? read more
Q5. 1. How to install windows 2. How to make pen drive bootable 3.What is taskbar 4.what is task ... read more

Technical Support Executive in Jaipur

Full Time

 · 

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

2.0

Skill Development

2.0

Salary & Benefits

2.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

posted on 27 Sep 2023

Likes

Nothing just salary

Dislikes

In Jaipur Tp Norton voice process there is a team leader named Jaspal Bishnoi, beware of him he is the worst person I have ever seen. He is a lunatic and is not fit to be a team leader. He plays politics in the work. He will force the new commers by not accepting there leaves and marking halfdays to leave the job.

Work Details

Work days: Monday to Saturday (Strict Timings)

Wfm Manager in Mumbai

Full Time

 · 

Technology / IT Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Work-Life Balance

4.0

Skill Development

3.0

Salary & Benefits

3.0

Job Security

3.0

Company Culture

4.0

Career Growth

4.0

Work Satisfaction

posted on 28 Sep 2023

Likes

Work with great leaders, give opportunity to fresh croud, allow new technique with free hand.

Dislikes

Few in leadership are very egoistic, who don't bother about the company they just take wrong decesion and after failure find the person to blame

Work Details

Work days: Monday to Friday (Flexible Timings)

Read Teleperformance Reviews based on designations

3.5
Customer Care Executive

 (1.4k)

3.5
Customer Service Associate

 (1.2k)

3.3
Customer Service Executive

 (1.1k)

3.5
Customer Support Executive

 (436)

3.1
Technical Support Executive

 (436)

Customer Service Associate in Bangalore

Full Time

 · 

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Work-Life Balance

4.0

Skill Development

3.0

Salary & Benefits

3.0

Job Security

4.0

Company Culture

3.0

Career Growth

4.0

Work Satisfaction

posted on 27 Sep 2023

Likes

Work life is good, people, colleagues, are friendly, staff is also good and approachable as well. It is WFH job and hybrid as well for some.

Dislikes

Only the salary department is weak, as compared to other companies you do not get a high salary.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Tele Caller in Agra, Uttar Pradesh

Full Time

 · 

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

posted on 27 Sep 2023

Likes

Fraud company

Dislikes

Company fraud hai Puri meri 20 din ke salary khake bethe hai 2 month ho gaye hai per abhi tak nhi dii hai senior sale sab chor hai yaha gunda gardi karte hai Hr se bhi koi support nhi milta hai (vikas tiwari BHR salary khagaya meri 20 din ki)

Work Details

Work days: Rotational Shift (Strict Timings)

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Customer Care Executive in New Delhi

Full Time

 · 

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

posted on 26 Sep 2023

Likes

Worst company ever…

Dislikes

Worst working environment , they always find ways to remove you from the process . Horrible experience, please don’t join this company , They will make you work 6-7 hours without any breaks , worst place to work , they forced us to give resign , no manners to talk , no salaries on time , inaccurate incentives , no proper management,all donkeys are working in the name of TL , HR , AM . Treat employees like dogs . They make false promises .. that this is a customer service process but later on they force us to do sales . No leaves preference . The most important thing :- If we give resign on our own , then they deliberately trap us in fake circumstances so that they do not have to pay the salary and incentives to us. Don’t ever waste your time in this company....Read More

Work Details

Work timings: Strict Timings

Technical Account Manager in Gurgaon/Gurugram

Full Time

 · 

IT Infrastructure Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

posted on 26 Sep 2023

Likes

There's no work life balance. They'll suck your blood for the salary they're paying you which is not even up to market standards. This company is not employee centric, not process driven and chaotic. Your seniors will treat you like you're some class 10th student and will raise their voice on you as well as abuse you at times. Your life will turn upside down if you'll join this company especially in IT . You'll get no time for family or yourself or your health. I would never even recommend this company to my enemies....Read More

Dislikes

I hate everything about this company.

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Service Associate in Agra, Uttar Pradesh

Full Time

 · 

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Work-Life Balance

3.0

Skill Development

2.0

Salary & Benefits

1.0

Job Security

4.0

Company Culture

2.0

Career Growth

3.0

Work Satisfaction

posted on 25 Sep 2023

Likes

teleperformance's infrastructure is well and enviornment also

Dislikes

what i will tell about ,is based on my real experience so there are lot's of reason for dislike but mention some and important facts are below 1: there is lot of feminism 2: lot's of politics 3:lot's of discrimination 4: floor environment is not as it should be like other bpo

Work Details

Work days: Rotational Shift (Strict Timings)

Operations Manager in Hyderabad/Secunderabad, Telangana

Full Time

 · 

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

posted on 25 Sep 2023

Likes

If I could give -10 rating to this company...I will....it is worst....no rules no regulations...Hell hole

Dislikes

It is hell...if you don't have any other job and are not able to find anything better to do in life only then join......This is utterly depressing...blood sucking sham of a company....Please designate yourself as SLAVE if you join here Best Place to work is Sham here ...it is Worst Place to Work

Work Details

Work timings: Strict Timings

Jobs at Teleperformance

View all
Hiring For Team Leader Technical Support
Hyderabad/Secunderabad

3-8 Yrs

₹ 4.5-6.5 LPA

Sr. Customer Service Executive
Mumbai

0-5 Yrs

₹ 3-4 LPA

Process Trainer
Hyderabad/Secunderabad

3-8 Yrs

₹ 3-4 LPA

Desktop Support Engineer 2
Mumbai

1-3 Yrs

₹ 1.5-3 LPA

HR Interns - Teleperformance -Bangalore
Bengaluru/Bangalore

Not Disclosed

Teleperformance FAQs

How is Teleperformance to work for?
Teleperformance is rated 3.6 out of 5, based on 15.2k reviews by employees on AmbitionBox. Teleperformance is known for Skill development which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 3.2 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 3.4 at Teleperformance by 15.2k employees. While job security is rated 3.4 and work-life balance is rated 3.4 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.
Is work from home available in Teleperformance?
According to AmbitionBox, 21% Teleperformance employees work from home permanently, 2% work from office 3 days/week, and 2% work from office 2 days/week (based on 3.1k AmbitionBox reviews in last 6 months).

Tell us how to improve this page.

Work Policy at Teleperformance

i
Workplace policy may vary based on Department, Designation and Location.

based on 3.1k reviews in last 6 months

Work from office

Work from office

59%
Permanent work from home

Permanent work from home

21%
Hybrid

Hybrid

12%

2 days/week from office

2%

3 days/week from office

2%

Other hybrid work policies

8%

Unclear

Unclear

8%

Subsidiaries of Teleperformance

Intelenet Global Services

BPO

3.7
3.1k Reviews

Gender Based Ratings at Teleperformance

based on 13.6k verified reviews

3.6Rated by 4.6k Women

Rated 3.5 for Skill Development and 3.5 for Company Culture

women

3.5Rated by 9k Men

Rated 3.4 for Skill Development and 3.4 for Job Security

men

Working Days at Teleperformance

based on 15.2k reviews
Rotational Shift
47%
Monday to Saturday
25%
Monday to Friday
20%
Alternate Saturday off
4%
Other
4%

Work Timings at Teleperformance

based on 15.2k reviews
Flexible timing
Strict (9am - 6pm)
Strict (9:30am - 7pm)
54%
15%
4%
27% employees reported other strict timings

Shift Timings at Teleperformance

based on 15.2k reviews
Day shift
Night shift
74%
26%

Business Travel at Teleperformance

based on 15.2k reviews
No travel
72%
Within city
22%
Within country
4%
International travel
2%
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