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Teleperformance
3.9
based on 32.2k Reviews
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Teleperformance Customer Service Associate Reviews
Updated 13 Jun, 2025
Overall Rating
3.4/5
based on 2k reviews
Rating Distribution
5
719 (36%)
4
471 (23.6%)
3
331 (16.6%)
2
142 (7.1%)
1
332 (16.6%)
Category Ratings
3.3
Skill Development
3.2
Company Culture
3.2
Job Security
3.2
Salary
3.2
Work-Life Balance
3.1
Work Satisfaction
2.8
Promotions
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
65% employees reported
Rotational Shift
56% employees reported
Flexible timing
51% employees reported
No travel
72% employees reported
View more detailed insights
Gender based rating
3.5
Rated by Women
724 reviews
3.4
Rated by Men
1.1k reviews
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Top Mentions in Teleperformance Customer Service Associate Reviews
2k reviews found
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Likes: The training period was good. The trainer explained the products with examples, which made it very easy to understand. Dislikes: It was the worst experience. The recruiting team never explained the post-selection or onboarding process. We only came to know the actual procedure after reporting the floor. There is a 13-days training period, followed by a mandatory certification. Only if we pass the certification is the job confirmed. If we fail, there are no exc... Read More
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Likes: Nothing. 
Dislikes: Immediate reinstatement, pending an impartial investigation.
A full review of the events on April 17th, considering both parties’ actions in full context.
Appropriate disciplinary action, if justified, against Mr. Abhijoy Talukdar, in light of multiple reports of harassment.
Review and accountability for the HR team’s biased and prem... Read More
Work Details
Work days: Monday to Friday (Flexible Timings)
What people are saying about Teleperformance
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djtheanalyst
2w
works at
Teleperformance
Which is better among IIM A/B/C (EPGP) and ISB (PGP) for long term ROI?
I have 5+ Years of experience in Sales, Customer Service and... read more
Got a question about Teleperformance?Ask anonymously on communities.
Likes: There's nothing good to say. Dislikes: Toxic work culture, Poor management, Not a employee centric company, HR policies are poor even HR do their job after the manager approval, no job security, no Salary growth, favouritism, No approval for IJP.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Teleperformance Customer Service Associate Interview Questions
A Customer Service Associate was asked 4mo agoQ. Can you describe your communication skills?
A Customer Service Associate was asked 6mo agoQ. Does my cable C plan include fast internet service?
A Customer Service Associate was asked 10mo agoQ. Are you comfortable working day and night shifts?
A Customer Service Associate was asked 10mo agoQ. Tell me about your work experience.
A Customer Service Associate was asked 10mo agoQ. Tell me about your city in Hindi.
Likes: i saw post on on 03/05/2025 about harassment by TL vinod kumar and involvement of Senior manager Radhika and TL vinod siad these word to my in that day if you not come in office i will pick you form home this is the way to talk in professional Dislikes: toxic work cultural made my TL when their is wait of call shouting on floor , no break , they only want to meet their target like vs , msg ,OT forcefully
Work Details
Work timings: Strict Timings
Likes: The timings are good and colleagues are nice to run in the company Dislikes: Leaves, if you are working in the bpo sector you should definitely have consciousness about leaves... It is the main drawback...
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Read Teleperformance Customer Service Associate Reviews based on locations
Likes: Nothing Iiked about TP worst company in Kolkata . Dislikes: Work culture, manager behaviour, subhojit mallick along with all TL senior manager prosenjit gain who has been terminated recently had worst behaviour with all. Only they believe in politics and give promotion to losers who do oiling .Mr.mallick give abuse to the associate along with TL on floor shameless person.
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Likes: The work process is easy. After some time u become bored of this same work everyday and also there is no incentive based on your good work. 
Dislikes: No incentive plan.
You can't take Paid Leaves according to your needs.
Working hard don't pays off.
They give you any one day weekoff rather than your choices.
You have to come office rather than you are sick or unable to move.
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Likes: Nothing the worst company ever to work . Highly recommend not to work there Dislikes: Everything . The most toxic place to work ,especially the management. Manager jiten pandit he only flirts with the girls and have zero knowledge about the process .they used to take week off preferences but the WFM team didn’t give off on that particular date,it not only happened once ,it happens each and every time .The worst manage... Read More
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Likes: Nothing Dislikes: They terminate the employees without any reason..when u ask for resignation letter,they will ask to pay Rs2000..as they have terminated u during the probation period..fake and worst company.. their motto is hire and fire
Work Details
Work days: Rotational Shift (Flexible Timings)
Likes: Salary is on time. Everything is very systematic.
Dislikes: There is no job security. There is a Manager in Teleperformance Kolkata whose name is Atindra Nath Chaterjee. He always want to Terminate employees for Personal Benifits. Teleperformance Management should terminate this kind of Manager.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Likes: Salary comes on time. Mostly We get leaves as per the requirement.
Dislikes: Trainer (Janvi Parmar) of CIBIL process is not professional. She plays love games with her Trainees. She mix personal and work life together. She does partiality while giving leaves to trainees.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Likes: I like nothing about TP its a places with Officials having a mentality to abuse and misuse there hierachy. A PLACE FULL OF POLITICS if you raise a ticket against anyone due to there bad behaviour the whole floor will make you pay for it even the hr who should help also will threaten to remove the ticket Dislikes:
Dislikes
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Likes: I was working for Thomas Cook pvt ltd process and it has unlimited incentive structure that attracts me to work harder and earn more money. Dislikes: Offered salary was very low as compared to market and other companies. Lots of politics for promotions.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Likes: Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.
Dislikes: The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/... Read More
Work Details
Work related travel: This is a desk job.
Likes: Nothing to like anything ...
Fake promises are very good in this company. All give fake promises Dislikes: All the managers and the team leaders are worst. No one wants to help the employee. All the high designations are doing show off with thier work culture. The work culture and the work balance is really very bad. All uses slangs to scold someone or the other. If the employee wants to take a leave the managers and the TL do not approve... Read More
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Likes: Nothing much . they will make you work like machine every single day. sometimes we have worked from 10 pm to 7pm without even a single break.so pathetic work culture. Dislikes: sales pressure targets you are forced to dial 400-500 numbers in a single day or you have to do sales plus they have had stopped me till 8pm for doing calls and make sales daily very unprofessional behaviour
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Likes: Some trainers are good. Some people are helpful. Salaries are given on time
Dislikes: The ambience of the production floor is the worst. It's so toxic and so much biased you can't even imagine. The HR department won't give you leave even if there is a death in your house or if your seriously ill. Most of the top level guys the Team leaders and specially The HR department are very much toxic biased and they won't even... Read More
Work Details
Work days: Rotational Shift (Flexible Timings)
Likes: I have learnt so many things from here, this company is best for freshers. Training was very good. Salary package is good also
Dislikes: People are not supportive, not a single person if we have any isse we share with TL and AM they don't listen also company doesn't have system for agent still they are hiring new employees, system, mouse headphones everything is worst here, i am gonna leave this company soon.
Likes: I don't like that company this is just for an experience purpose Dislikes: I have been absconded from the company without any of my guilts ... I was suffering from jaundice and hepatitis A, I had shown the documents and reports to my team leader but he denied to give me leaves where I had 24 leaves in my leave bucket
Likes: NA process is good for fresher, maintain your daily score. They won't bother with you
Dislikes: But forget about your leaves and planning with your friend cause you don't even know when is your weekoff
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
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People also ask about Teleperformance's Customer Service Associates
Is Teleperformance a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 2k employee reviews, it's clear that most customer service associates have an average experience working at Teleperformance.
Skill development holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.8.
Read reviews about
skill development
and
career growth
on AmbitionBox.
Does Teleperformance pay their Customer Service Associates well?
According to AmbitionBox reviews, Teleperformance customer service associates rate their salary and benefits at 3.2 out of 5, based on 2k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's customer service associates salaries
here
and to read reviews specifically about salary and benefits at Teleperformance for customer service associates,
click here
.
How is the work culture at Teleperformance for Customer Service Associates?
Work culture at Teleperformance for customer service associates is rated 3.2 out of 5 by 2k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Teleperformance for customer service associates,
click here
.
How is the job security at Teleperformance for Customer Service Associates?
Based on 2k reviews on AmbitionBox, Teleperformance's customer service associates rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance. To read reviews about job security at Teleperformance for customer service associates,
click here
.
Is work from home available to Customer Service Associates at Teleperformance?
According to AmbitionBox, 16% of Teleperformance's customer service associates work from home permanently, 65% work from the office, and 19% follow a hybrid model, based on 189 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
How do I get a job at Teleperformance as a Customer Service Associate?
To get a job at Teleperformance as a Customer Service Associate, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.
Teleperformance Customer Service Associate Reviews by Locations
- Teleperformance Customer Service Associate Kolkata Reviews
- Teleperformance Customer Service Associate Gurgaon / Gurugram Reviews
- Teleperformance Customer Service Associate Bangalore / Bengaluru Reviews
- Teleperformance Customer Service Associate Mumbai Reviews
- Teleperformance Customer Service Associate Agra Reviews
- Teleperformance Customer Service Associate Thane Reviews
- Teleperformance Customer Service Associate Mohali Reviews
- Teleperformance Customer Service Associate Chennai Reviews
- Teleperformance Customer Service Associate Hyderabad / Secunderabad Reviews
- Show more
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 2k Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 56% of employees reported the wo...- Home>
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Teleperformance Customer Service Associate Salary
based on 5.5k salaries
Unlock₹0.8 L/yr - ₹6.2 L/yr
At par with the average Customer Service Associate Salary in India
View more details
Employee Benefits at Teleperformance Customer Service Associate
Office cab/shuttle
27 total responses
International/On-site exposure
5 total responses
Free meal
5 total responses
Health insurance
17 total responses
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