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4.0

based on 868 Reviews

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Thomas Cook Reviews

Updated 16 Jul, 2025

Overall Rating

4.0/5

based on 868 reviews

5% above industry's average

know more

Category Ratings

3.8

Company Culture

3.8

Job Security

3.8

Skill Development

3.6

Work-Life Balance

3.6

Work Satisfaction

3.4

Salary

3.2

Promotions

What employees say about Thomas Cook?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

86% employees reported

Monday to Friday

52% employees reported

Flexible timing

52% employees reported

No travel

39% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

230 reviews

4.0

Rated by Men

582 reviews

Thomas Cook is rated 4.0 out of 5 stars on AmbitionBox, based on 868 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with th... Read more

Detailed Thomas Cook Employee Reviews

Senior Finance Operations Manager in Mumbai

Full Time

Finance Department

5.0

updated on 28 May 2025

Likes

It offers supportive and collaborative work environment, the company values transparency and provides clear communication, which helps me stay focused and motivated. I also enjoy the opportunities for continuous learning and skill development, which have helped me advance my career. Overall, TCIL culture of teamwork and commitment to excellence makes it a great place to work.

Dislikes

While my experience at TCIL has been largely positive, like any organization, there are occasional challenges. sometimes decision-making processes can take longer than expected time, which may delay that particular task. additionally, given the company's size, communication between different departments could be improved to enhance coordination. However, I believe these are areas with potential for growth, and I appreciate that the company is open to feedback and continuously working on improving its processes....Read More

Work Details

Work policy: 4days wrok from office, and 1day work from home

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

HR Executive in Gurgaon / Gurugram

Full Time

Recruitment & Talent Acquisition Department

1.0

updated on 07 Sep 2024

Likes

Nothing to be liked.

Dislikes

Thomas Cook breeds a culture of hypocr*sy and b**tlickingin the system. They will only entertain you if you do the licking. This culture is promoted by the top management and prevails in the system through their apparatus. If you want to work in the HR domain and you are getting a job opportunity from Thomas Cook, better do not except it because the attrition rate is highest in the HR domain and you might be in the job market sooner and explaining about your frequent job changes to your next employer....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

View all detailed Thomas Cook employee reviews

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Explore Reviews by Department

View All

Finance & Accounting

4.1

• 142 reviews

Customer Success, Service & Operations

4.0

• 129 reviews

Sales & Business Development

3.8

• 102 reviews

Food, Beverage & Hospitality

3.7

• 91 reviews

Top Mentions in Thomas Cook Reviews

Salary (113)

Work Culture (93)

Senior Management (79)

Work Environment (79)

Work Life Balance (70)

Career Growth (56)

868 reviews found

Sort By: Popular

Manager in Mumbai

Full Time

Tourism Services Department

5.0

updated on 01 Jul 2025

Likes

Thomas Cook is the place where open communication, mutual trust, and a strong sense of teamwork fosters, creating a culture where individuals are encouraged to grow professionally and personally.

Dislikes

In such an environment, recognition and appreciation are part of everyday interactions, and challenges are approached with a problem - solving mindset we need a team of professionals.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Training and Quality Analyst in Mumbai

Full Time

Customer Success Department

5.0

updated on 24 Jun 2025

Likes

Work environment, teamwork culture, Job security, skill development

Dislikes

Sometimes, some tasks are aligned that are time consuming however an unrealistic timeline is given for the task to be delivered or completed

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Financial Controller in Mumbai

Full Time

Accounting & Taxation Department

2.0

updated on 24 Jun 2025

Likes

high team spirit at lower level

Dislikes

Window Dressing and Show off Management talk far from reality Inter department support issues Responsible persons are loaded with work

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Thomas Cook Interview Questions

A Sales Manager was asked Q. What are the 3 main types of tourism?

Read all Sales Manager questions

An Executive was asked 4w agoQ. How can business growth be achieved?

Read all Executive questions

Get interview-ready with top interview questions & answers

A Software Tester was asked Q. What is the key that uniquely identifies each tuple in a table?

Read all Software Tester questions

A Service Delivery Manager was asked 3d agoQ. Why Thomas cook is the No.1 forex provider

Read all Service Delivery Manager quest...

An Assistant Manager Operations was asked Q. Do you have knowledge of GDS?

Read all Assistant Manager Operations q...

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Executive in Mumbai

Full Time

BUSINESS TRAVEL Department

5.0

updated on 19 Jun 2025

Likes

SUPPORTIVE AND COLLABORATIVE WORK ENVIRONMENT, OPPORTUNITIES FOR PROFESSIONAL GROWTH , AND A PASSION FOR TRAVEL AS KEY ASPECTS THEY ENJOY.

Dislikes

CONCERNS ABOUT MANAGEMENT,COMPENSATION AND JOB SECURITY.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Latest Thomas Cook Employee Reviews

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Assistant Manager in Mumbai

Business Process Quality

3.0

• updated on 16 Jul 2025

Likes:

Thomas cook is best company and overall, it's been pleasure working here

Dislikes:

salary

Service Delivery Manager in Mumbai

Service Delivery

5.0

• updated on 15 Jul 2025

Likes:

Great , working to be proud feel, Great working culture, Thomas Cook is my family.

Dislikes:

Nothing

Manager in Mumbai

Tourism Services

4.0

• updated on 14 Jul 2025

Likes:

Working Atmosphere

Dislikes:

Progression is slow

Deputy General Manager in Chennai

Full Time

BD / Pre Sales Department

5.0

updated on 05 Jun 2025

Likes

Goal Oriented Professional Development. Strong foundations in learning and development. Frequent Workshops and Training that lead to upskilling. Programs for Rewards and recognition that are clearly established. We have a well-defined process architecture that oversees our integrity and is consistent with our core vision value.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Read Thomas Cook Reviews based on designations

Assistant Manager in Ahmedabad

Full Time

Customer Success Department

1.0

updated on 05 Jun 2025

Likes

nothing just salary on time. There is lot of politics in Ahmedabad office

Dislikes

everything people are very self centred. They will do anything for their survival at office even if it means eating someone's job.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager in Pune

Full Time

Operations Department

4.0

updated on 30 May 2025

Likes

Helpful collegues , on time payment , decent work culture .

Dislikes

technically not so strong these days , management does not supports for tech errors , supports in such cases. Promotions does not happen for long period of time , and post promotion job role remains almost same till you become an GM level person. Increment percentage is less . No recognition monitorily of employees hard work . No Pan level meetings and get togethers arranged with employees by HR /top management....Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Thomas Cook.

Implementation Manager in New Delhi

Full Time

Customer Success Department

4.0

updated on 30 May 2025

Likes

Very good place to enhance your skills and learn new skills by working with other team members. Have had great experience and still miss the energy n that enthusiasm at work. I strongly suggest to all aspirants to work with Thomas Cook once in a life.

Dislikes

Nothing as such... sometime bad colleagues creates politics which is more about an individual not about a company.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Manager in Mumbai

Full Time

Operations Department

5.0

updated on 29 May 2025

Likes

I LIKE THE WORK-LIFE BALANCE. THE COMPANY ENSURE THAT EMPLOYEES CAN MAINTAIN A HEALTHY EQUILIBRIUM BETWEEN PROFESSIONAL RESPONSIBILITIES AND PERSONAL WELL BEING. THE AVAILABLITY OF FLEXIBLE WORK ARRANGEMENTS , SUPPORTIVE LEADERSHIP AND PEOPLE -CENTRIC CULTURE MAKES TCIL AN EXCEPTIONAL PLACE TO WORK.

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, International Travel.

Finance Manager in Mumbai

Full Time

Finance Department

5.0

updated on 28 May 2025

Likes

I Love the company culture and values that prioritize employee growth and well being. The team is incredibly supportive and collaborative. I am proud to work for Thomas cook. The company's commitment to quality and excellence is inspiring. I have grown so much professionally since joining the company. I feel valued and supported in my role.

Dislikes

No Dislikes for Thomas cook

Work Details

Work policy: 1 days/week from office from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Product Manager in Mumbai

Full Time

Foreign Exchange Department

5.0

updated on 28 May 2025

Likes

This has a great company culture and an opportunity to grow Excellent products and services Salary credited on time Good compensation based on experience

Dislikes

Does not have a work from Home culture

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Forex Executive in Mumbai

Full Time

Sales Support & Operations Department

5.0

updated on 15 Jul 2025

Likes

Best Workplace To learn a new things from Seniors.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Operations Manager in Mumbai

Full Time

Operations Department

4.0

updated on 20 Jun 2025

Likes

Good overall work life balance + good management over all

Dislikes

The only dislike is there is no dislike

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

General Manager in New Delhi

Full Time

Enterprise & B2B Sales Department

5.0

updated on 18 Jun 2025

Likes

Good work culture Transparent communication at all levels Timely salary credits

Dislikes

Limited options to move out Growth path is slow

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

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Day to Day Office

a digital marketer

Showed My Office Tantrums to My Husband

Last night, I came home feelin... read more

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Jobs at Thomas Cook

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Thomas Cook - Finance Manager (2-3 yrs)

2 - 3 Yrs

Not Disclosed

HQ - Mumbai, Maharashtra, India

Travel & Tourism

1k-5k Employees (India)

Public

People also ask about Thomas Cook

Is Thomas Cook a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 868 employee reviews, it's clear that most employees have a positive experience working at Thomas Cook. Company culture holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about company culture and career growth on AmbitionBox.

How does Thomas Cook’s employee rating compare to the industry average?

Thomas Cook’s employee rating of 4.0 out of 5 exceeds the industry average of 3.8 out of 5 for companies within the Travel & Tourism sector. This rating reflects that Thomas Cook generally provides a better employee experience compared to many of its industry peers, indicating stronger overall satisfaction among its workforce.

Does Thomas Cook pay their employees well?

According to AmbitionBox reviews, Thomas Cook employees rate their salary and benefits at 3.4 out of 5, based on 868 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Thomas Cook salaries here and to read reviews specifically about salary and benefits at Thomas Cook, click here .

How is the work culture at Thomas Cook?

Work culture at Thomas Cook is rated 3.8 out of 5 by 868 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Thomas Cook, click here .

How is the job security at Thomas Cook?

Based on 868 reviews on AmbitionBox, Thomas Cook employees rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Thomas Cook. To read reviews about job security at Thomas Cook, click here .

Is work from home available at Thomas Cook?

According to AmbitionBox, 2% of Thomas Cook employees work from home permanently, 86% work from the office, and 12% follow a hybrid model, based on 132 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

How do I get a job at Thomas Cook?

To get a job at Thomas Cook, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Thomas Cook interview questions and practice your responses to prepare thoroughly.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 868 Thomas Cook reviews submitted by Thomas Cook employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Thomas Cook is the right company for you. 52% of employees reported the working days ...

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