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4.0
based on 868 Reviews

Thomas Cook Reviews

Updated 16 Jul, 2025

Overall Rating

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4.0/5
based on 868 reviews
positive trend

5% above industry's average

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Rating Distribution

Star
5

374 (43.1%)

Star
4

230 (26.5%)

Star
3

122 (14.1%)

Star
2

59 (6.8%)

Star
1

83 (9.6%)

Category Ratings

3.8
Company Culture
3.8
Job Security
3.8
Skill Development
3.6
Work-Life Balance
3.6
Work Satisfaction
3.4
Salary
3.2
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What employees say about Thomas Cook?

Insights from employee reviews on AmbitionBox

Workplace insights

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Work from office

86% employees reported

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Monday to Friday

52% employees reported

timing

Flexible timing

52% employees reported

travel

No travel

39% employees reported

View more detailed insights

Gender based rating

4.0
female

Rated by Women

230 reviews

4.0
male

Rated by Men

582 reviews

Thomas Cook is rated 4.0 out of 5 stars on AmbitionBox, based on 868 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with th... Read more
Detailed Thomas Cook Employee Reviews
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Explore Reviews by Department

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Finance & Accounting
4.1
 • 142  reviews
Customer Success, Service & Operations
4.0
 • 129  reviews
Sales & Business Development
3.8
 • 102  reviews
Food, Beverage & Hospitality
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 • 91  reviews
Top Mentions in Thomas Cook Reviews

868 reviews found

Sort By: Popular

Latest Thomas Cook Employee Reviews

View All
Assistant Manager in Mumbai

Business Process Quality

3.0

 • updated on 16 Jul 2025

Likes:

Thomas cook is best company and overall, it's been pleasure working here

Dislikes:

salary

Service Delivery Manager in Mumbai

Service Delivery

5.0

 • updated on 15 Jul 2025

Likes:

Great , working to be proud feel, Great working culture, Thomas Cook is my family.

Dislikes:

Nothing

Manager in Mumbai

Tourism Services

4.0

 • updated on 14 Jul 2025

Likes:

Working Atmosphere

Dislikes:

Progression is slow

Read Thomas Cook Reviews based on designations

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People also ask about Thomas Cook

Is Thomas Cook a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 868 employee reviews, it's clear that most employees have a positive experience working at Thomas Cook. Company culture holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about company culture and career growth on AmbitionBox.
How does Thomas Cook’s employee rating compare to the industry average?
Thomas Cook’s employee rating of 4.0 out of 5 exceeds the industry average of 3.8 out of 5 for companies within the Travel & Tourism sector. This rating reflects that Thomas Cook generally provides a better employee experience compared to many of its industry peers, indicating stronger overall satisfaction among its workforce.
Does Thomas Cook pay their employees well?
According to AmbitionBox reviews, Thomas Cook employees rate their salary and benefits at 3.4 out of 5, based on 868 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Thomas Cook salaries here and to read reviews specifically about salary and benefits at Thomas Cook, click here .
How is the work culture at Thomas Cook?
Work culture at Thomas Cook is rated 3.8 out of 5 by 868 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Thomas Cook, click here .
How is the job security at Thomas Cook?
Based on 868 reviews on AmbitionBox, Thomas Cook employees rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Thomas Cook. To read reviews about job security at Thomas Cook, click here .
Is work from home available at Thomas Cook?
According to AmbitionBox, 2% of Thomas Cook employees work from home permanently, 86% work from the office, and 12% follow a hybrid model, based on 132 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at Thomas Cook?
To get a job at Thomas Cook, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Thomas Cook interview questions and practice your responses to prepare thoroughly.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 868 Thomas Cook reviews submitted by Thomas Cook employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Thomas Cook is the right company for you. 52% of employees reported the working days ...
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Thomas Cook Salaries in India

Executive Accountant
116 salaries
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1.7 L/yr - ₹3.8 L/yr

Customer Relation Executive
107 salaries
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1.8 L/yr - ₹3.5 L/yr

Customer Relationship Executive
99 salaries
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1.6 L/yr - ₹4 L/yr

Sales Executive
75 salaries
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1.4 L/yr - ₹4 L/yr

Tour Manager
53 salaries
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3.7 L/yr - ₹8 L/yr

Employee Benefits at Thomas Cook

Office cab/shuttle

Office cab/shuttle

14 total responses

Free meal

Free meal

5 total responses

International/On-site exposure

International/On-site exposure

3 total responses

Health insurance

Health insurance

53 total responses

+5 more benefits+5 more benefits
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