Vcare Call Center

3.9
vcarecallcenter.com
Age Unknown
Seattle, WA, United States
Financial Services

Reviews' Summary from 25 reviews

3.9 / 5

Skill development

3.7

Work Satisfaction

3.5

Work-Life balance

3.4

Company culture

3.3

Salary & Benefits

3.2

Job Security

3.1

Career growth

3.1

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Working Days

Office Travel

Work Timings

Strict

Flexible

Vcare Call Center Reviews

1 - 10 of 25 ReviewsSort By: Popularity  |  Latest

Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent

Likes

I like the teamnates cooperation with each other in any situation,and the training equipment which they are providing that is excellent.and the job security is there and the best part is salary,it always credit on company given date and never delay... If you do the work with dedication the career growth is excellent and work environment is good and the best part is management in which has a effective solution for all the issue in every possible way. I have got a lot many things to learned as an customer care as well as supervisor... The best thing I have achieved from vcare is confident,good understanding of communication skills,value of relation between customer .IAlso like the re-hiring policy.

Work

My worked at vcare was handling supervisor calls. It's was great experience talking with Irrete customer .here by I have learned how to make customers understanding in regards of issue he/she has been going through.customer satisfaction service.others too

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Working Days

Facilities

Free transport

Cafeteria

Free food

Team outings

+4 More

Soft skill training

Health insurance

Job training

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36 views

36 views


Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent

Likes

Vcare is an awesome company. Crowd is very nice and even very cooperative people and most importantly management is superb. According to my personal experience Vcare is the best company to learn

Aegis is an average company.

Dislikes

Nothing for Vcare....

Management is not good in aegis.

Work

Exciting as well as challenging in both companies

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Working Days

Monday to Saturday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

9:00 AM to 6:00 PM (strict)

Facilities

Free food

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7 views

7 views


Average
Average
Terrible
Poor
Terrible
Terrible
Average

Likes

Salary was ok and work pressure was not there.

Dislikes

job security was not there process goes they fire employee without any prior notice.

Work

I was working there as Customer service executive. I used to answer and resolve queries of customers on call related to their product.

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Working Days

Monday to Saturday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

9:00 AM to 6:00 PM (strict)

Facilities

Cafeteria

Soft skill training

Health insurance

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5 views

5 views


Good
Poor
Average
Poor
Terrible
Poor
Poor

Likes

Perks which comes after a month of work. rest nothing

Dislikes

Dictatorship from management, HR department is just to hear management not at all for employees, discrimination, working floor in poor condition for long years long a.
orking hours 12 hours in a day.

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Working Days

Alternate Saturday off

Job Travel

I do not have to travel. It's a desk job.

Work Timings

6:30 PM to 6:30 AM (strict)

Facilities

Free transport

Show Less

18 views

18 views


Good
Good
Good
Good
Average
Average
Good

Likes

Good company to work with. Nice management with helpful staff and Hr.

Dislikes

Improve leave policy.

Work

Enjoyed my whole time period working with Vcare. Only leave policy can be improved, rest is fine.

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Working Days

Rotational Shift

Job Travel

I do not have to travel. It's a desk job.

Facilities

Cafeteria

Health insurance

Job training

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6 views

6 views


Average
Excellent
Good
Poor
Poor
Poor
Average

Likes

Work life balance. This is my personal opinion, some people might disagree to it.

Dislikes

Well, dislike is a strong word. I would rather say, that there is a scope of improvement in HR policy and leave policy.

Work

I was a Team Leader in operation ;)

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Working Days

Alternate Saturday Off

Job Travel

I do not have to travel. It's a desk job.

Facilities

Cafeteria

Free food

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35 views

35 views


Terrible
Poor
Poor
Terrible
Terrible
Terrible
Terrible

Likes

It's a nightmare. Do not join.

Dislikes

Management is pathetic. No job training. You lose your skills and hardly gain any. Work culture is more pathetic.

Work

Boring and lacks lustre.

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Working Days

Alternate Saturday Off

Job Travel

I do not have to travel. It's a desk job.

Facilities

Free transport

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34 views

34 views


Good
Terrible
Terrible
Terrible
Good
Terrible
Average

Likes

Salary, job was secured because of my skill working with multiple process

Dislikes

Forced over time, 80 rs/hourly, no activity, boring surrounding, night shift

Work

Average over all

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Working Days

Alternate Saturday Off

Work Timings

7:00 PM to 5:00 AM (strict)

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7 views

7 views


Good
Good
Average
Good
Average
Good
Good

Likes

Learning

Dislikes

N/A

Work

It's BPO industry 24*7. Provide IT enabled services in-house.

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Working Days

Rotational Shift

Job Travel

I do not have to travel. It's a desk job.

Work Timings

6:30 PM to 4:00 AM (strict)

Facilities

Free transport

Cafeteria

Show Less

7 views

7 views


Poor
Average
Average
Poor
Terrible
Poor
Poor

Likes

Na

Dislikes

Any time process can be ramp down..no job security..

Work

Hectic

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Working Days

Rotational Shift

Work Timings

5:30 PM to 6:30 AM (strict)

Facilities

Free transport

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2 views

2 views


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