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Vertex Global Services

3.8

based on 87 Reviews

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Vertex Global Services Customer Service Associate Reviews

Updated 14 Aug, 2024

Category Ratings

4.0

Work-Life Balance

4.0

Promotions

3.9

Job Security

3.9

Salary

3.9

Skill Development

3.9

Work Satisfaction

3.8

Company Culture

What employees say about Vertex Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

38% employees reported

Flexible timing

63% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

3 reviews

4.0

Rated by Men

7 reviews

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Top Mentions in Vertex Global Services Customer Service Associate Reviews

10 reviews found

Sort By: Popular

Customer Service Associate in Gurgaon / Gurugram

Full Time

Customer Success Department

4.0

updated on 16 Jan 2024

Likes

The company overall reputation drew me in.

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Gurgaon / Gurugram

Full Time

Customer Success Department

5.0

updated on 16 Jan 2024

Likes

I appreciate the flexible work timings and a great follow up from our seniors

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Service Associate in Gurgaon / Gurugram

Full Time

Voice / Blended Department

4.0

updated on 16 Jan 2024

Likes

I am glad to working with organisation

Dislikes

Nothing else

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Service Associate in Gurgaon / Gurugram

Full Time

Corporate Training Department

1.0

updated on 14 Aug 2024

Likes

Nothing good about the company

Dislikes

Company can terminate you afrr termination company didn't provide you relieving letter asking for money

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Full Time

Voice / Blended Department

5.0

updated on 07 Mar 2023

Likes

I found working culture awesome Management is also supported

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Read Vertex Global Services Customer Service Associate Reviews based on locations

Customer Service Associate in Gurgaon / Gurugram

Full Time

Corporate Training Department

4.0

updated on 15 Jan 2022

Likes

Great environment, flexible working hours, good growth opportunities.

Dislikes

Management is not professional, delay in salary.

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate (working remotely)

Full Time

Customer Service Department

1.0

updated on 19 Nov 2022

Likes

Worst company ever.

Dislikes

They are scamming their employess without any reason did not provide proper training and after that because of team leaders fault they will fire us there is no job security and they fired atlease 1500 people in a week because they did not have the budget to pay if they do not have budget why they hired us So many people there are who are fired without any reason.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Associate in Gurgaon / Gurugram

Business Process Outsourcing Department

2.0

updated on 19 Apr 2022

Likes

The only thing I liked there was the colleagues with whom I spent my time, they were so supportive and in such a short span of time we all developed great bonding.

Dislikes

The management is poor , there is no ESI available, whatever how many times you contact payroll, they would not reply, no security in job.

Work Details

Work related travel: This is a desk job.

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Personal Finance

a sales executive

Net worth 30cr

I have a high-paying job, solid investments, and I’ve been quietly compounding for years. But I live... read more

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HQ - Gurugram, Haryana , India

IT Services & Consulting

51-200 Employees (India)

People also ask about Vertex Global Services's Customer Service Associates

Is Vertex Global Services a good place to work for Customer Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 10 employee reviews, it's clear that most customer service associates have an average experience working at Vertex Global Services. Work-Life balance holds the highest rating at 4.0, while company culture is rated the lowest amongst all factors at 3.8.

Does Vertex Global Services pay their Customer Service Associates well?

According to AmbitionBox reviews, Vertex Global Services customer service associates rate their salary and benefits at 3.9 out of 5, based on 10 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Vertex Global Services's customer service associates salaries here .

How is the work culture at Vertex Global Services for Customer Service Associates?

Work culture at Vertex Global Services for customer service associates is rated 3.8 out of 5 by 10 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.

How is the job security at Vertex Global Services for Customer Service Associates?

Based on 10 reviews on AmbitionBox, Vertex Global Services's customer service associates rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Vertex Global Services.

Vertex Global Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Vertex Global Services reviews submitted by Vertex Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vertex Global Services is the right company for you. 38% of empl...