Wipro BPO

3.6
wipro.com
18 Years Old
DODDAKANNALLISARJAPURA ROAD BANGALORE IN560035
IT Services
5001-10000
Public

Reviews' Summary from 466 reviews

3.6 / 5

Skill development

3.6

Job Security

3.6

Company culture

3.5

Work-Life balance

3.2

Work Satisfaction

3.2

Career growth

3.2

Salary & Benefits

3.0

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Working Days

Office Travel

Work Timings

Strict

Flexible

Wipro BPO Reviews

1 - 10 of 466 ReviewsSort By: Popularity  |  Latest

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Likes

Worked for Wipro BPS Health Life Sciences (Voice process) and it was an amazing experience to have worked with a prestigious client. As an entrant into the Pharmacovigilance industry, Wipro gives Pharma grads a good opportunity to acquire basic understanding needed for future endeavours. Its a policy driven organization which gives a sense of security to its employees (in most cases). Has a great working environment with a 24/7 round the clock work shifts, optional cab facility for odd hour shifts (8 pm to 8 am). Cafetaria area is more than sufficient here and provides a number of options to try different food items with good hygiene. Cleanliness is taken care of quite regulary (from water coolers, to coffee machines/utensils and washrooms). It has a good overall vibe. I'd say that if you arent shying away from working to your potential, you will most likely enjoy working here.

Dislikes

What I disliked the most about Wipro was their payscale. The CTC is pretty less for the work load and as per PV industry norms. Also, the non-voice employees who work for the same client as voice guys, get paid more (both in terms of CTC and overall incentives). There are literally very little or no incentives for voice people even though their work demands more skills (communication and basic PV process) and more stringent shifts with no calender holidays. In my opinion, both voice and non voice should get enough incentive making opportunities and better CTCs. Initial process training is insufficient poorly designed. Training lacks proper professionals who can guve confidence to the newly on board members. At times, you are left on your own skills and temperament to adjust with the process and people. Career-wise, growth options are limited if you want to move higher up the ranks. The positions are already very much restricted and on top of it you also need to be in the good books of influencers/managers. Most Pharma process employees in Wipro BPS HLS exit the organization due to less on paper CTC, scarcity of higher positions and victimisation of favouritism. Work load to pay structure ratio is disproportionate amongst individuals and voice/nonvoice process. Over the time, you may feel worn out with negativity and undue monopoly of certain tenured people. But its better than many other organizations, I can bet.

Work

I enjoyed my work unlike many since I was not expecting a lot out of the organization and I wasn't too desperate to switch to non voice. I excelled with the confidence in my skills given to me by a few colleagues within a short span of time.

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Working Days

Rotational Shift

Job Travel

I do not have to travel. It's a desk job.

Work Timings

flexible

Facilities

Free transport

Cafeteria

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94 views

94 views


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I am a woman who believes in freedom of speech and If you really want to be a part of a concentration Camp, run by illiterate neo- Nazis of 21st Century.Be my guest

Dislikes

I don't know where to begin from, neither the management has any interest in keeping the gem of people who has a lot of potential to do so many positive things for the company. I have been with British Telecoms for 2 and a half year. It was good working with e-mail escalation desk for over 18 months. But the downfall when you are moved to a chat team, and then no breakes, don't be in avail, don't take more than 20 minutes to resolve query. All of it gave me a good sized gall bladder stone. Somehow I survived, always have been an exceptional performer.From imparting knowledge to OJT kids to handling escalations.I was good at it. Till the stinky sockhead management decided to turn it upside down. The worst part Wipro BPS in Kolkata is losing charm, due to such strenous job profile. I wouldn't take names but some Managers(FLM) like S.S. ( attitude kiddo) and A.R (billing TL) , D.B ( womanizer ) ,Priyanka De ( the pmsing witch) who seems to be a psychopath the way she gets away with all the SIR raised,and misbehaves and verbal assault to employees.
Management please take care of your own flaws.
So much to talk about but since you just want a review so go join at your own risk. You will learn all corporate nitty gritty of being a hopeless person.

Work

Haven't I written really long lines? I can get paid for it seriously. Positive side met some good people really, enjoyed days at complaints E-mail.And calls/chat they will kill you if you are a workaholic and strive for quality than quantity.

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Working Days

Rotational Shift

Job Travel

I have to travel within city

Work Timings

12:30 PM to 12:30 AM (strict)

Facilities

Free transport

Gymnasium

Cafeteria

Health insurance

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218 views

218 views


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Poor

Likes

The work was interesting as I had to talk to nurses from The United States and it just made me feel good about what I am doing.

Dislikes

People who work there are narrow minded and believe me that's none of my concern until and unless it effects me. So, I had a serious spinal cord issue and I was anyways serving my notice period, my team leader said that he had made arrangements so that I don't have to serve the rest of my notice period, taking into consideration my health condition at that point, and instead of which a nominal amount would be deducted from my pf. I was fine with it, but I asked for the HR meeting that you are supposed to have before you leave the company, they asked me to meet the HR on a specific day. Please donot forget my health condition then, and the HR was busy in a meeting and couldn't manage to meet me. Anyways, my team leader assured me that there is nothing to worry. However, after two months I got a letter from Wipro, which mentioned that my entire pf was deducted and except for that I had to pay 4K to them.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

6:00 PM to 3:00 AM (flexible)

Facilities

Free transport

Cafeteria

Team outings

Job training

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344 views

344 views


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Likes

Everything went wrong at Wipro BPO I join this company in January 2017 and it was a terrible day of my life when I decided to join Wipro again I had worked at Wipro BPO in the year 2008 9 and 10 however the experience so far was terrible in the year 2017.
I would appreciate naukri.com if they show this review online to everyone I would suggest do not join Wipro BPO especially the project Microsoft Exchange online management over there is foolish and HR is a puppet owned by the management so the actual thing is foolish management is spoiling wipro's name I join this company as a technical lead for exchange online they offered me package of 7.5 lacs after my interview they called me and asked to join immediately as I was doing my business I shot the business down and join the offer I was told by the HR that we will get a proper training of 6 weeks for being a technical lead in Microsoft Exchange online process however 6 people which we were hired on a technical lead post what dancing f

Dislikes

Microsoft process management the management people were terrible day did an escalation of their mistake on somebody else name

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Working Days

Monday to Friday

Work Timings

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288 views

288 views


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Likes

Before joining it was a brand that I wanted to be part of. It can provide you better opportunities, however that is only possible if you are at a certain level or in constant touch of influential person, not otherwise. WIPRO does have facilities which are very helpful for an employee.

Dislikes

The work culture, the appraisals and the politics are the drawbacks that makes this well branded company worst then Government departments. Employees are expected to be ready to deliver for one level above or below, however this does not apply when it comes to appreciation (most important) and appraisal (important but only up to certain level). The upper management does not even spare employees at AVP level to throw them out by the name of performance, which actually a way for upper management to save their govt. job life.

Work

My work was of capacity planner, however I was expected to be report analyst/MIS as well. Both can be done at times but not every time. It was the additional responsibility that always used to impact the overall performance.

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Working Days

Monday to Friday

Job Travel

I have to travel within city

Work Timings

9:00 AM to 9:00 PM (strict)

Facilities

Free transport

Cafeteria

Education assistance

Soft skill training

+1 More

Job training

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141 views

141 views


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Likes

Company is very good in terms of enthusiasm they maintain within production campus... Security of wipro is good...

Dislikes

A worst scenario happen with me... I got an opportunity to work with higher level process through ijp so i got transferred to that process without informing me training process and how certification process goes even they din did any paper work as well of transferring... So me with my friend started our training process first i cleared my vna training and then then process vna training but then i wasn't able to only process core training with some little margin it means 80 was required and i got 77.... N guess what they did with me... They put me on bench.... I tried lot get back my previous process.. Soo they were also not putting me back and also din provide me any other opportunity in another process.... This is not only happen with so many people how will you feel after working 1 and a half months still u don't have job security at a condition like this.. Worst thing happened to me

Work

...

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

6:30 PM to 4:30 AM (strict)

Facilities

Free transport

Gymnasium

Cafeteria

Team outings

+1 More

Health insurance

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306 views

306 views


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actually wipro is not a bad company. the management is not so good. like team leader and his manager. never work without bribe. trying to exploit associate sexually if female, financially of mentally for male. there is no growth opportunity . the management is full of nepotism. specially next level to the associate or executive. and overall salary is not bad for experience candidate. and its very pathetic for fresher candidate. and if someone is having more than five years of experience they are treating like a dog by the management. so i feel wipro is good for short time career. like one or two years. just grab experience. increase the value of your cv with 9k to 10k salary then fly. dont fix your career for long time or else ur life will be ruin.

Dislikes

not blaming the sr. management. but next level to associate is very bad. doing all kind of manipulation nepotism. specially supervisor and his manager.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

8:00 PM to 7:00 AM (strict)

Facilities

Cafeteria

Team outings

Health insurance

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309 views

309 views


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Likes

In one sentence, if the salary structure is improved, one would find potential employees starting their career and retiring out of WIPRO. The company has incredible potential coupled with the right set of policies and control measures to set through a long sustainable growth. It has evolved from within and more often it looks forward to continue the same. A highly employee centric company and well knitted structure to support the basic human needs in terms of career and growth. I worked out of vendor location at Hyderabad and it was a incredible journey throughout.

Dislikes

Nothing as such... Except the salary structure needs a major revision as per the market.

Work

Well it is always an individual opinion however I was extremely engaged with my work and the timely recognition made it better.

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Working Days

Monday to Friday

Job Travel

I have to travel within city

Work Timings

flexible

Facilities

Free transport

Childcare

Gymnasium

Cafeteria

+6 More

Team outings

Education assistance

Soft skill training

International relocation

Health insurance

Job training

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86 views

86 views


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Never go for it , you would get nothing but politics.
I worked for BT out in wipro people who has the ability to speak about a superior's fault on their face they would be chuked out. However if you know how to lick your supervisor's feet then you can expect a career opportunity out in wipro bpo or else not.
People those who doesn't know how to speak proper english they get hired and later on these people gets the opportunity to grow because they already inherited the shoe licking technique, deapite of being incompetent.
Never waste your valuable time by joing wipro bpo I had the worst experience out there ...the breaks freezes time in and out and the rate of attrition and shrinkage happens every hour be it voluntary or involuntary.
I never opt for writing reviews for any company however after getting the pop up I couldn't stop.myself....

Dislikes

Never go for it never you would get nothing but sadness and hostility

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Working Days

Rotational Shift

Work Timings

strict

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138 views

138 views


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Poor

Likes

they have a good compensation structure which helps in saving money like food coupons, furniture allowances, car scheme etc.

Dislikes

the pathetic part is the management which comprises of some jokers and jerks. they left the company when they were stuck at a particular level and rejoined back in a higher level with no competencies for that level. only contribution you find from them is howling like street dogs and bitching about people. such a pathetic ambience is difficult to find elsewhere. quality of resources hired are pathetic and there are morons who get a higher position because of being a boot licker for a number of years

Work

I have headed a renowned consumer brand globally as F&A head. clients were really nice but these morons committed to such a high standard and stricter timelines that entire thing was converted to a mess

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Working Days

Monday to Friday

Job Travel

I have to travel international travel

Work Timings

flexible

Facilities

Childcare

Gymnasium

Cafeteria

Work from home

+4 More

Team outings

Soft skill training

International relocation

Health insurance

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86 views

86 views


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