WNS Global Services Pvt Ltd

3.5
Age Unknown
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Reviews' Summary from 120 reviews

3.5 / 5

Job Security

3.5

Work-Life balance

3.5

Skill development

3.4

Company culture

3.3

Work Satisfaction

3.3

Career growth

3.1

Salary & Benefits

2.9

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Working Days

Office Travel

Work Timings

Strict

Flexible

WNS Global Services Pvt Ltd Reviews

1 - 10 of 120 ReviewsSort By: Popularity  |  Latest

Terrible
Average
Terrible
Terrible
Terrible
Terrible
Terrible

Likes

Well it can be classified as one of the average companies to start your career with but definately a way too far away from being the best. If you stay long you might make some good friends but as far as learning, work environment, innovation, appraisal, job security etc are concerned, they all have been beaten by WNS's micro-management.

Dislikes

WNS have set up their micro-management system to the core of every process and to every department from HR, Admin, to even most of senior process managers. It is too much focused only on slowing attrition rate now, at the cost of anything. They have bond to sign for 2 years (though bonded labour is illegal in India) immediately after joining, if you join as an intern then you are more deep into the trap because then the bond will be applicable for 2 years from you confirmation date. If you want a promotion sign the bond, if you want to switch to a different team within same process, sign a bond. I mean seriously they have gone to any shit crazy level. Below market standard salaries add worse to it. Leaders or I should say the senior management drive the process through their dictatorship or unnecessary use of powers and lacks the basic sense of logical thinking. They don't want to grow their employees as future leaders. From admin staff to HR, everyone treats employees like they own them and can even threaten the employee on their face, so that kind of rules out the job security option. It will be a surprise to me if this company can keep it's stable processes for a long time now. May be they do it by making a false but good media presence. Admin staff seems to be corrupt too, they even ask for money from the vendors to set up their shops in cafeteria. Some of the management specifically from the event organisers committee behaves like goons of the company, as they know no one can do anything to them. If any regulatory body someday thought of taking action against the most corrupt, unethical and unprofessional company, I guess it should be WNS only. I was lucky to have been survived there.

Work

Well work could be interesting and better if they would have allowed the new ideas and talent to come forward and heard. So it was just for a year than all of it is same.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Facilities

Cafeteria

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47 views

47 views


Terrible
Poor
Terrible
Terrible
Poor
Terrible
Terrible

Likes

The saving grace of working at WNS is that there is no dearth of the people who like me dislike almost every aspect of the company.

Dislikes

For a start the management runs only with the intention of cost cutting. Filled with freshers who almost always replace experienced candidates.office politics is pathetic. They trap freshers honeycombing their way in while getting them On a 2 year bond and never keep up their word. Management can’t get cheaper anywhere else. Open discrimination takes place with preference given only to Chamchas. Hard working people don’t get credit and are always overlooked. I don’t see the point of why someone would work in such a pathetic environment. Would never ever recommend any of my contacts into joining this company. Wouldn’t want anyone else’s peace of mind and career get ruined.

Work

Work was good but the distribution was pathetic. One or two people In each team get work dumped upon them while the others just while away their time and take up the credit of the work done by the scapegoats.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

12:30 AM to 9:30 PM (strict)

Facilities

Free transport

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46 views

46 views


Terrible
Average
Terrible
Terrible
Terrible
Terrible
Terrible

Likes

Moderate work pressure, good clients

Dislikes

Terrible team leader, all the old people in the organisation are given competitive advantage, your reporting manager will compete against you. No rules and regulations in place to take care of dirty politics. No use of raising voice to HR. You are out on BIP ( behaviour improvement program) without any reason. Micromanaging, blame game is common. No work ethics, your team mates will mock at you and management will take their side trying to find faults in you no matter how good you are at your work. You are unreasonably pressurised and bullied in each and every thing. Terrible choice to make. Bonus is not justified, no professionalism in people, not at all an employee friendly organisation, too hierarchical to operate. No flexibility, you are just used as a robotic resource.

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Working Days

Monday to Friday

Work Timings

8:00 AM to 5:00 PM (strict)

Facilities

Cafeteria

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46 views

46 views


Average
Average
Poor
Average
Good
Good
Average

Likes

WNS has a set of procedures for every process ..and it has a practice thay anybody can adopt easily on the other hand there is not so much of control where you can plan things as per your convenience , but truly a good platform for freshers to start with as the exposure in good and standard set of protocol are implemented slightly conservative on the salary part but i will say good to start your career with.

Dislikes

Compensation is decent not so good as per the industry standards.Mangers do not work closely on individual strengths and capacity building more mechanical set up lack of innovation and resource building.

Work

Boring not so hectic but yeah its more robotic.

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Working Days

Monday to Friday

Facilities

Childcare

Cafeteria

Team outings

Soft skill training

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46 views

46 views


Good
Good
Terrible
Poor
Average
Average
Average

Likes

You can learn a lot. Best of people with lots of experience. Nice place to stick around and build skills.

Dislikes

When it comes to salary and compensation, it is like asking for their kidneys. The appraisals are pathetic and the KRAs are designed such that you will never receive any incentives. Some managers just want to make client's happy by taking up task they can't complete. They are ready to let people go and lose talent but not pay more and retain them.

Work

Exciting.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Facilities

Free transport

Gymnasium

Cafeteria

Soft skill training

+1 More

Health insurance

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46 views

46 views


Terrible
Terrible
Terrible
Terrible
Terrible
Terrible
Terrible

Likes

They use people and their skills and once it is done they will throw people out of the company. Also, there was many scam happened in past but the people at ground level have to suffer.

Dislikes

WNS use agents skills and once it is done they will throw them out of the company. Also in past many scam happened but the people at ground level have to suffer. I have many things to say about WNS but it is useless.

Work

Like servant,gulami

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Working Days

Rotational Shift

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46 views

46 views


Excellent
Excellent
Average
Excellent
Average
Good
Average

Likes

It was honor to work with WNS. Nice Experience.

Dislikes

Unwanted recruitment for freshers as a contact level.

Work

I had been 8 years experience as a first job trainee to associate to Sr associate to Lead associate. I have learned many things like online work, many GDS knowledge, handling team, quality work, work Annalise, and good experience in working in Excel.

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Working Days

Monday to Friday

Job Travel

I have to travel within city

Facilities

Cafeteria

Education assistance

Soft skill training

Job training

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46 views

46 views


Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent

Likes

Excellent work culture.. Open to adapt to new ideas, innovation and flexible to change..

Dislikes

Competent environment hence you have to prove your existence with extraordinary work.. Growth is slow if you are not exceptional as there are too many competitors.. However if you show stability persistence and reliability You are likely to succeed..

Work

I worked as Assistant Manager Training and managed teams and delivered training for Pune and Mumbai..

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Working Days

Monday to Friday

Job Travel

I have to travel within country

Facilities

Free transport

Gymnasium

Cafeteria

Work from home

+6 More

Team outings

Education assistance

Soft skill training

International relocation

Health insurance

Job training

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46 views

46 views


Terrible
Poor
Poor
Terrible
Terrible
Terrible
Terrible

Likes

The work environment is hostile and there is way too much ass licking involved.. Not a place if you like calling an axe an axe

Dislikes

The top management like playing chess all the time and there is no real division of labour everyone's into everything hence it becomes stifling

Work

Worked in training and operations and I must admit the work but everything else that kills you

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Facilities

Free transport

Health insurance

Show Less

47 views

47 views


Average
Good
Average
Good
Average
Average
Average

Likes

Environment and flexibility

Dislikes

They never care about suggestions for work improvement, Compensation against overtime and working on government hollidays was poor

Work

It was nice experience at wns, work pressure was moderate, Compensation of overtime working was never satisfactory it includes working on Hollidays too, but environment within teams and managers was good, team leaders were cooperative.

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Working Days

Alternate Saturday off

Facilities

Free transport

Gymnasium

Cafeteria

Health insurance

Show Less

45 views

45 views


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