wnscareers.com
22 Years Old
Mumbai, India
Staffing & Outsourcing
10000+
Private

Reviews' Summary from 1296 reviews

3.6 / 5

Job Security

3.7

Work-Life balance

3.6

Skill development

3.5

Company culture

3.5

Work Satisfaction

3.4

Career growth

3.1

Salary & Benefits

3.0

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Working Days

Office Travel

Work Timings

Strict

Flexible

WNS Reviews

1 - 10 of 1296 ReviewsSort By: Popularity  |  Latest

Terrible
Average
Terrible
Terrible
Terrible
Terrible
Terrible

Likes

Well it can be classified as one of the average companies to start your career with but definately a way too far away from being the best. If you stay long you might make some good friends but as far as learning, work environment, innovation, appraisal, job security etc are concerned, they all have been beaten by WNS's micro-management.

Dislikes

WNS have set up their micro-management system to the core of every process and to every department from HR, Admin, to even most of senior process managers. It is too much focused only on slowing attrition rate now, at the cost of anything. They have bond to sign for 2 years (though bonded labour is illegal in India) immediately after joining, if you join as an intern then you are more deep into the trap because then the bond will be applicable for 2 years from you confirmation date. If you want a promotion sign the bond, if you want to switch to a different team within same process, sign a bond. I mean seriously they have gone to any shit crazy level. Below market standard salaries add worse to it. Leaders or I should say the senior management drive the process through their dictatorship or unnecessary use of powers and lacks the basic sense of logical thinking. They don't want to grow their employees as future leaders. From admin staff to HR, everyone treats employees like they own them and can even threaten the employee on their face, so that kind of rules out the job security option. It will be a surprise to me if this company can keep it's stable processes for a long time now. May be they do it by making a false but good media presence. Admin staff seems to be corrupt too, they even ask for money from the vendors to set up their shops in cafeteria. Some of the management specifically from the event organisers committee behaves like goons of the company, as they know no one can do anything to them. If any regulatory body someday thought of taking action against the most corrupt, unethical and unprofessional company, I guess it should be WNS only. I was lucky to have been survived there.

Work

Well work could be interesting and better if they would have allowed the new ideas and talent to come forward and heard. So it was just for a year than all of it is same.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

flexible

Facilities

Cafeteria

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288 views

288 views


Terrible
Terrible
Terrible
Terrible
Average
Terrible
Terrible

Likes

Nothng except fory mentor who allowed me to handle projects my way. And because of this I learner to manage well and VBA coding in the process also. Untill and unless you are an AM you have to work your ass out. There is no meaning of working hours. They don't care about what you are learning.
This work culture is terrible and it is no good than a typical sabji mandi.

Dislikes

As a fresher you do not have a choice. And that is why I worked there and the whole time I was in the process of searching a good job. You will learn ms Excel and ppt deeply depending upon teams. But for any additional knowledge and persuing any interest of yours like I had for VBA,,,one has to find a way to learn on his or her own. One has be a puppet of to his manager for getting timely promotions which ofcourse do not have any relation with your performance.
But having said this out of 4 years of my service there the last 1.5 years was very much fruitfully for me as I changed my team and luckily my new manager was a new joiners there and having a very good experience. It was sheer luck that he came from one of India's biggest IT giant where work culture was good. He is a true mentor and understood my interests for VBA and utilised it in executing the realtime projects.

Work

Work was interesting but my first team lead made it worst as he did not have the Meeting of a manager. Buy my second manager was way above good. He even made the daily boring activities like a game.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

8:00 AM to 5:00 PM (strict)

Facilities

Cafeteria

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1.3k views

1.3k views


Good
Good
Good
Excellent
Good
Average
Average

Likes

It was a good experience working with WNS Global Services as most of the things there, are a Pro. The working environment which includes infrastructure, cafeteria, medical,other facilities and their maintainence are all very good. Talking about my team mates, people are very helpful and friendly. When I started, I was very hesitant communicating with my managers and colleagues but sooner they turned out to be as friends and were ready to guide at each step. Even the training sessions conducted for the personality development for both former and new employees were very exciting and properly conducted. The cultural competitions are also conducted for employees refreshment and facilitating motivation among them.

Dislikes

Well, If i talk about the things which I slightly disliked there was ,that the transportation facility is a bit cumbersome. They keep changing the time slots for pick ups and drops and do not coordinate properly. Also, there is sometimes a mismatch between the job profile they offer while interviewing and the actual work that is being assigned for in the respective departments.

Work

Frankly speaking, my work was little boring and repetitive as I have to perform the same tasks again and again which was involving less learning and access to internet was also not allowed that much so that we can research bit extra.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

flexible

Facilities

Free transport

Cafeteria

Team outings

Education assistance

+4 More

Soft skill training

Health insurance

Job training

Facilities

Provident fund and health reimbursement facilities are also offered apart from the salary appraisals.

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587 views

587 views


Excellent
Excellent
Average
Excellent
Excellent
Excellent
Excellent

Likes

First, in entire tenure i never ever complained about any single transport issue, working envoirment is best, i hardly took unplanned leaves because i would love to go for work and there are good appropriate leaves given by the company, your work is always appreciated and you may receive an award may be once a year or six months which is for sure, but your performance is also needed, there are always outings with the team to create team bondings, free learning material, training are always given, i believe that WNS is the best for the freshers because you are all into college days after graduation and the company and the team members to will be free in the same moods, monetary wise if WNS would be good, i would never leave this company, but its like a trap for once you joined, you may have less pay , after 2 years you may start cribing but you would not like to leave the work satisfaction and the enviorment the processes gives, so i would always rate it 5/5

Dislikes

Salary is not as per the market standards and since 2010 they have made a mess with the positions, like at first it was,first level, trainner, csa, sr csa, tl and then sr.manager, avp and vp but now they have added lead coach on between sr.csa and tl, asst.manager and deputy manager and then avp and vp.

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Working Days

Monday to Friday

Job Travel

I have to travel outside country

Work Timings

6:00 AM to 1:30 PM (strict)

Facilities

Free transport

Cafeteria

Team outings

Education assistance

+3 More

Soft skill training

Health insurance

Job training

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1.2k views

1.2k views


Average
Average
Poor
Terrible
Poor
Average
Average

Likes

This company is recommended only for those who are willing to start their career in Analytics or who is currently in their comfort zone and willing to upgrade themselves to the next level.
Please remember, you can demand a good pay hike while joining the organisation but do not expect a good anual increment on completing your annual pay cycles.
You can better yourself by learning new tools and technologies in market provided if you have willingness to learn.
Work life balance is comparatively good as there is no night shifts

Dislikes

As the organisation is third party and client centric, employees do not get any kind of importance or value.
Policies and rules varies from analyst level to the upper management in terms of leave balance credit, annual pay cycle , Mobile phone usage, bag check during login and logout etc
No team outings or any leasure activities organized for employees

Work

My work is quite challenging as i have to provide insights to directors and head of business regarding company performance and growth which will help them in taking any kind of data driven decision, I have got an opportunity to learn and better myself

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Working Days

Monday to Friday

Job Travel

I have to travel international travel

Work Timings

11:00 AM to 8:00 PM (strict)

Facilities

Free transport

Gymnasium

Cafeteria

Soft skill training

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741 views

741 views


Terrible
Poor
Terrible
Terrible
Poor
Terrible
Terrible

Likes

The saving grace of working at WNS is that there is no dearth of the people who like me dislike almost every aspect of the company.

Dislikes

For a start the management runs only with the intention of cost cutting. Filled with freshers who almost always replace experienced candidates.office politics is pathetic. They trap freshers honeycombing their way in while getting them On a 2 year bond and never keep up their word. Management can’t get cheaper anywhere else. Open discrimination takes place with preference given only to Chamchas. Hard working people don’t get credit and are always overlooked. I don’t see the point of why someone would work in such a pathetic environment. Would never ever recommend any of my contacts into joining this company. Wouldn’t want anyone else’s peace of mind and career get ruined.

Work

Work was good but the distribution was pathetic. One or two people In each team get work dumped upon them while the others just while away their time and take up the credit of the work done by the scapegoats.

Show More

Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

12:30 AM to 9:30 PM (strict)

Facilities

Free transport

Show Less

278 views

278 views


Terrible
Terrible
Terrible
Terrible
Poor
Terrible
Terrible

Likes

Nothing

Dislikes

There are so many so it might be long. In this very brief career of three years i have never worked with such a pathetic organization. The work culture of the organization is very demoralizing. All the policy of the firm are made in such a way that an employee feels exploited and cheated. Even co workers are not that competent. There are managers who know shit about their domain but still surviving there because they are best at flattery and are best at licking their seniors a** very well. There is no growth environment. HR's are also non cooperative and their attitude towards any query is really depressing. Nothing to learn. In one word i would recommend that "DONT JOIN THIS ORGANIZATION, IT IS FULL OF FOOLS". It might sound that how can an organization be so unfit, but trust me i got rid of it somehow but there are many of my friends still stuck there and unable to get out of it because of seriously stupid policies.

Show More

Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

9:00 AM to 6:00 PM (strict)

Facilities

Cafeteria

Show Less

1.1k views

1.1k views


Terrible
Terrible
Terrible
Terrible
Average
Terrible
Terrible

Likes

Worst management people.I worked in pilot process managers are rude harrasing the employees.lot of work pressure.No work life balance.Ex wns employee always play politics with new team members.No career growth.no satisfaction.Salary is very less.Not paying to employee what mention in offer letter.Bond signed by the company .ob security average.Horrible environment.Boring life.Nothing to learn.Team members r good.Process ramp down in wns within 2 to 5 years.appraisal is not good at all.Favouritism of employees in appraisal.Canteen food at good.not good for freshers and not good for experienced employee.

Dislikes

Asking to come Saturday and sunday.daily extension if shift.no cabs available if ask for adhoc

Work

Within 6 months I left the organization.it is so horrible.employees are absconding or else serving notice

Show More

Working Days

Monday to Saturday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

flexible

Facilities

Free transport

Show Less

1.1k views

1.1k views


Terrible
Terrible
Terrible
Terrible
Terrible
Terrible
Terrible

Likes

Nothing

Dislikes

There are so many so it might be long. In this very brief career of three years i have never worked with such a pathetic organization. The work culture of the organization is very demoralizing. All the policy of the firm are made in such a way that an employee feels exploited and cheated. Even co workers are not that competent. There are managers who know shit about their domain but still surviving there because they are best at flattery and are best at licking their seniors a** very well. There is no growth environment. HR's are also non cooperative and their attitude towards any query is really depressing. Nothing to learn. In one word i would recommend that "DONT JOIN THIS ORGANIZATION, IT IS FULL OF FOOLS". It might sound that how can an organization be so unfit, but trust me i got rid of it somehow but there are many of my friends still stuck there and unable to get out of it because of seriously stupid policies.

Show More

Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

9:00 AM to 6:00 PM

Facilities

Cafeteria

Show Less

1.1k views

1.1k views


Terrible
Terrible
Terrible
Terrible
Terrible
Terrible
Terrible

Likes

Nothing to like

Dislikes

Worst company ever.
Company doesn't care about there employees at all.
When i was working there, i did overtime but they didn't bother to pay that amount. I called multiple times to multiple people. I called supervisers over there, I have mailed them and HR for that.
But no response.
Moreover company doesn't know anything about cleanliness, there cafeteria looks like toilets and there toilets looks like public open toilets without maintenance. You will puke if you see them.
Once a security guard asked me my bike's PUC number, i mean seriously look at your offices first than ask.
If anyone is eager to join wns, i would suggest please do not do that mistake. Because it will be a waste of time. You will not get your full salary on time.
And if you see any good post about that company, it simply means they are the seniors of that company starts from supervisers till the head of the company.

Show More

Working Days

Rotational Shift

Job Travel

I have to travel within the city

Work Timings

Facilities

Free transport

Show Less

911 views

911 views


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