Access Healthcare Salaries in India

Likes

Access has a super cool work environment. Safe and secured ambiance. No work pressure. None will question you until and unless you drop in production and quality.

Dislikes

I don't find any employee benefits and salary growth. Appraisal system can be more better than the current one.

Likes

its the only company in Chennai never giveup in salary/hike from your previous organization.

Dislikes

...R personally they don't care about experience just put you hike than you expect. I've international voice process experience of 2 years plus my salary 20-25, just gave me 3k hike i hv 6 months ar experience (denials), my colleague has tamil voice process experience of years in day shift, their home 25-30k and hike is 10k+just because she knows HR. shaji ravi money destroyed by HR teams. and access is the only company which holds high attrition rate.

Likes

My Department managers and Senior leaders are always there to support. They encourage and motivate us as much they can. It will motivate you to work more and learn more. Thanks to my Manager.

Dislikes

HR salary and compensation elements are formulated very poorly. It leads to paying more tax annually, and there is no care taken for employee salaries and skill development by HR. They only conduct RNR programs to motivate employees, every quarter without fail, but they should know that is alone won’t make employees comfortable and stay motivated in any organisation. The IT and infrastructure teams are the developing teams here so we can’t expect a good missions (I.e., used and damaged laptops) and IT support ticket management system. But the team is learning and developing their process day by day. so I can see an improvement. The only problem is the HR department. Even in our chairman visit, they are ordering all employees to stand up and clap our hands while he enters. We are managers, and most of them are from big MNCs. we know how to behave in any meeting or function. you can pass instructions not what we should do. It is our preference. The HR host of the function was talking senseless in many ways at the start and end of the function but having proper talks when leaders came. They won’t place request they only place Orders. Our MD is a young and energetic leader. He will take action whenever and whatever necessary. I am sure he will take the necessary action if he gets a chance to read this message. Let’s hope soon these cultures will be limited.

Likes

Good Salary

Dislikes

I've been moved to bench without any reason so I've tried to reach my SME, TL, Manager, HR, no one responded properly, they don't have reason to move me to bench because I'm giving good production and no disciplinary issues. The only reason I've been moved to bench is my SME, he don't like me, that's it, that's the reason. I tried to raise a complain against him but no one took it seriously.

Likes

1. Salary on time 2. Position such as Process trainer, Management trainee, and ER has no work. People in such positions always found in cafeteria and enjoying a lot. Actually, these positions are not required, company wasting their time and money.

Dislikes

1. No proper Cafeteria and poor food quality. 2. Management is worst, not focussing on employees career and training program. 3. No education assistance or certification. Company providing leap training only to some selected associates, but has no value in the Market. Also, the trainers are worst and their communications are poor. 4. Unnecessary job titles for band 1 employees i.e., Associate Client partner => Client Partner => Sr Client Partner => Client Specialist => Sr Client Specialist => Client consultant. All of them are doing the same job that is calling to the insurance companies. Usually, they're AR Caller but the company has given a different name to control the attrition. 5. No productive work for Training team, they caught multiple times watching movies on their mobile in the Training room. But no action has been taken as they're close to the Manager. 6. Management trainee's are pathetic, they doesn't have process knowledge and update, always considering themselves as a lead. 7. Do not join for a SME position as there is no scope in the company. An email was sent by the chief delivery officer to the VP stating SME should do 100% production. SME's after completing 1 year switching to the other company as Quality Analyst. 8. Sr Client Partner always remains in the same position for a long time until they move to the other vendor based companies. SME always advise not to apply SME position I.e. Client Specialist as it's just a designation which has no value as one need to do only production as AR Caller. 9. Client Specialist or SME need to wait for 18 months to become Sr Client Specialist and then only can eligible to apply for Management trainee role. 10. Employees who do nothing or knows nothing are management trainee and mostly found in cafeteria. They're very slow and laziest people, most of them are obese. 11. There are no corporate HR on the floor, one need to resolve their queries only with the unqualified ER. They do nothing only listen to the associates problems and will never ever reach out to them with the solution. They usually involves in conducting bogus fun activities and making noise. They are also a big fan of Tamil Actor Vijay as they always plays Leo's movie teaser on all fun activities, townhall meeting.. 12. There's no corporate culture, employees from good and reputed organization feel as working in a fish market. Associates are indiscipline and uncultured. 13. Employees are divided into two one with blue Tag and other with yellow tag (Band 2 and above). The yellow tag people are usually Management trainees, Team leaders and above, always afraid to do production. 14. Pick up and drop services are worst. Transport teams are not communicating with the cab drivers.