Britannia Customer Service Officer Salaries by 20+ Employees (Updated 2025)

2 - 11 years exp.

₹6.8 Lakhs - ₹16 Lakhs

Avg. annual salary

Monthly In-hand Salary

Customer Service Officer Salary at Britannia ranges between ₹6.8 Lakhs to ₹16 Lakhs per year for employees with experience between 2 years to 11 years. Salary estimates are based on 20 latest salaries received from... Read more

230% more than the average Customer Service Officer Salary in FMCG Companies for 2 - 11 years of experience

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Last Updated: 3 May 2025

Companies similar to Britannia for Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
Hindustan Unilever Customer Service Officer Salary 4 - 14 years exp. (135 salaries)	₹6.5 L/yr - ₹11 L/yr 16% less	2 job openings
ICICI Bank Customer Service Officer Salary 0 - 7 years exp. (827 salaries)	₹1.5 L/yr - ₹5.1 L/yr 71% less
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Utkarsh Small Finance Bank Customer Service Officer Salary 0 - 6 years exp. (482 salaries)	₹1 L/yr - ₹4.5 L/yr 75% less

Axis Bank Customer Service Officer Salary 1 - 8 years exp. (579 salaries)	₹1.3 L/yr - ₹7.4 L/yr 63% less
InterGlobe Aviation Customer Service Officer Salary 0 - 6 years exp. (445 salaries)	₹1.4 L/yr - ₹5.9 L/yr 70% less

Britannia Customer Service Officer salaries by

Years of experience	Avg. annual salary
2 years (AmbitionBox Estimate)	₹8.8 L/yr - ₹11.2 L/yr
3 years (AmbitionBox Estimate)	₹9 L/yr - ₹11.5 L/yr
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4 years (4 salaries)	₹7.4 L/yr - ₹12 L/yr
5 years (3 salaries)	₹8.2 L/yr - ₹14.2 L/yr
6 years (AmbitionBox Estimate)	₹9.7 L/yr - ₹12.4 L/yr
7 years (3 salaries)	₹7 L/yr - ₹12.1 L/yr
8 years (AmbitionBox Estimate)	₹10.2 L/yr - ₹13 L/yr
9 years (AmbitionBox Estimate)	₹10.4 L/yr - ₹13.3 L/yr
10 years (AmbitionBox Estimate)	₹10.6 L/yr - ₹13.6 L/yr
11 years (AmbitionBox Estimate)	₹10.9 L/yr - ₹13.9 L/yr

View all salaries by experience

Similar Designation salaries in Britannia

Customer Service Executive Salary

(5 salaries)

₹1.5 L/yr - ₹3.15 L/yr

Customer Care Executive Salary

(3 salaries)

₹2.4 L/yr - ₹3 L/yr

Customer Support Executive Salary

(AmbitionBox Estimate)

₹9 L/yr - ₹11.5 L/yr

Senior Customer Service Executive Salary

(AmbitionBox Estimate)

₹8.8 L/yr - ₹11.3 L/yr

Sales Officer Salary

(39 salaries)

₹1.5 L/yr - ₹7.3 L/yr

Sales Executive Salary

(124 salaries)

₹1 L/yr - ₹6 L/yr

Branch Manager Salary

(AmbitionBox Estimate)

₹9.4 L/yr - ₹12 L/yr

Senior Associate Salary

(AmbitionBox Estimate)

₹9.2 L/yr - ₹11.7 L/yr

Technical Support Engineer Salary

(4 salaries)

₹1.7 L/yr - ₹3.5 L/yr

Process Associate Salary

(AmbitionBox Estimate)

₹2.9 L/yr - ₹3.7 L/yr

What people are saying about Britannia

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Hatsun 4.2 LPA Britannia 4.3 + 40k( performance incentive )

Which one i have to choose 3 years of experience in FMCG ?

Hatsun

Britannia

15 participants . expiring in 9h

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Salary related reviews for Britannia

4.3

Rated by 3 employees for salary & benefits

Sales Executive in Patna

Full Time

Sales & Business Development Department

4.0

• posted on 14 Feb 2023

2.0

for Salary and Benefits

Likes

I really enjoyed working in Britannia. There is a lot of happiness in working after thinking and talking with meeting in the daily market.

Skill development - Excellent

+2 more

Dislikes

I disliked two things in Britannia, first salary did not increase, worked for five years, second company never got ESI card, did not get PF.

Salary - Poor

+3 more

Sales Executive in Mumbai

Biscuits Department

3.0

• posted on 08 Feb 2022

2.0

for Salary and Benefits

Likes

Brand is good...when in market people recognize you because of brand. Secondary driven company

Dislikes

...y to learn...have not been able to convert the scope of opportunities available. Lesser salary as compared to other fmcg companies, distributor damage policy. Rewards and recognition..

Salary - Poor

+2 more

Sales Manager

Marketing & Communication Department

5.0

• posted on 09 May 2020

2.0

for Salary and Benefits

Likes

Britannia industry lmtd is a bad bad bad bad and poor poor poor third class company.

Skill development - Excellent

Dislikes

Salary nhi milti h incentive bhi bhut late me aata h covid19 ke chalte salary nhi di jaa rhi h is company ko apne sales man ko

Salary - Poor

+4 more

Sales Executive

Sales & Business Development Department

5.0

• posted on 19 Aug 2019

4.0

for Salary and Benefits

Likes

This is my first job under Super distribution payroll. I had learned so many things there regarding sales.

Salary - Good

+4 more

Dislikes

Actually there was nothing for dislike, however I was left due to salary growth and my future development.

Area Sales Executive in Mirzapur

Full Time

Marketing & Communication Department

2.0

• posted on 28 Apr 2025

3.0

for Salary and Benefits

Likes

Salary credited on time.

Dislikes

Culture is not good and HR policy can change any time.HR policy is nothing only they are pretending. They have good HR policy. No support from seniors, they are confused and most of the time busy with the meeting.

Skill development - Poor

+5 more

see more salary related reviews

Britannia Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Britannia ?

The average salary of a Customer Service Officer at Britannia in India typically ranges from ₹6.8 Lakhs to ₹16.0 Lakhs per year, depending on experience (from 2 years to 11 years).

The top 10% of Customer Service Officer at Britannia earn more than ₹15.1 Lakhs per year, and the top 1% earn over ₹16.0 Lakhs per year. Customer Service Officer Salaries at Britannia can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ Britannia employees in India.

What is the estimated take home salary of a Customer Service Officer at Britannia in India?

The estimated take-home salary of a Customer Service Officer at Britannia in India typically ranges from ₹78,098 to ₹80,127 per month. This is based on the average salary range of ₹6.8 Lakhs to ₹16.0 Lakhs per year for employees with experience ranging from 2 years to 11 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of Britannia. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Officer at Britannia ?

To be a Customer Service Officer at Britannia in india, the key skills required include:

- Customer Service
- Capex
- Warehouse Management
- Impdp
- Inventory Management

These skills are highly valued at Britannia and are crucial for successful performance in a Software Engineering role.

What is the salary of a Customer Service Officer in companies similar to Britannia in India?

The salary of a Customer Service Officer at companies similar to Britannia in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Hindustan Unilever	₹6.5 Lakhs to ₹11.0 Lakhs per year
Axis Bank	₹1.3 Lakhs to ₹7.4 Lakhs per year
InterGlobe Aviation	₹1.4 Lakhs to ₹5.9 Lakhs per year
ICICI Bank	₹1.5 Lakhs to ₹5.1 Lakhs per year
Utkarsh Small Finance Bank	₹1.0 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Officer at Britannia in India?

The salary growth for a Customer Service Officer at Britannia depends on factors such as experience, performance, and promotions. On average, a Customer Service Officer can expect the following growth trajectory at Britannia:

Experience	Average Salary Range
2 years	₹8.8 Lakhs to ₹11.2 Lakhs per year
3 years	₹9.0 Lakhs to ₹11.5 Lakhs per year
4 years	₹7.4 Lakhs to ₹12.0 Lakhs per year
5 years	₹8.2 Lakhs to ₹14.2 Lakhs per year

and so on.

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Britannia Customer Service Officer Salaries

Britannia Customer Service Officer salary in India ranges between ₹6.8 Lakhs to ₹16 Lakhs with an average annual salary of ₹. Salary estimates are based on 20 Britannia latest salaries received from various employees of Britannia.