Exotel Customer Success Associate Salaries by 6 Employees

1 - 3 years exp.

₹7.2 Lakhs - ₹12 Lakhs

Avg. annual salary

Monthly In-hand Salary

Customer Success Associate Salary at Exotel ranges between ₹7.2 Lakhs to ₹12 Lakhs per year for employees with experience between 1 year to 3 years. Salary estimates are based on 6 latest salaries received from... Read more

80% more than the average Customer Success Associate Salary in Software Product Companies for 1 - 3 years of experience

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Last Updated: 17 Sep 2024

Companies similar to Exotel for Customer Success Associate

Company name	Avg Annual Salary	Open Jobs
Rackspace Customer Success Associate Salary 2 - 7 years exp. (37 salaries)	₹6.3 L/yr - ₹9.3 L/yr 28% less	1 job opening
Capillary Technologies Customer Success Associate Salary 0 - 5 years exp. (28 salaries)	₹3.3 L/yr - ₹8.5 L/yr 41% less
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Crio.Do Customer Success Associate Salary 1 - 4 years exp. (25 salaries)	₹3 L/yr - ₹6.5 L/yr 56% less
Transcom Customer Success Associate Salary 0 - 2 years exp. (24 salaries)	₹1.8 L/yr - ₹4.7 L/yr 68% less
Freshworks Customer Success Associate Salary 1 - 6 years exp. (22 salaries)	₹4.5 L/yr - ₹11.6 L/yr 20% less

Exotel Customer Success Associate salaries by

Years of experience	Avg. annual salary
1 year (AmbitionBox Estimate)	₹10.3 L/yr - ₹13.2 L/yr
2 years (3 salaries)	₹7.2 L/yr - ₹12 L/yr
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3 years (AmbitionBox Estimate)	₹8.2 L/yr - ₹10.5 L/yr

Similar Designation salaries in Exotel

Customer Support Associate Salary

(AmbitionBox Estimate)

₹14.9 L/yr - ₹19 L/yr

Customer Service Associate Salary

(AmbitionBox Estimate)

₹17.1 L/yr - ₹21.8 L/yr

Senior Associate Salary

(3 salaries)

₹5.9 L/yr - ₹8.2 L/yr

Customer Service Executive Salary

(AmbitionBox Estimate)

₹5.6 L/yr - ₹7.1 L/yr

Team Lead Salary

(3 salaries)

₹13.8 L/yr - ₹17 L/yr

Technical Support Engineer Salary

(8 salaries)

₹3.8 L/yr - ₹8.5 L/yr

Analyst Salary

(AmbitionBox Estimate)

₹13.1 L/yr - ₹16.7 L/yr

Top trending discussions

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Salary Discussions, Hike & Promotions

Am I getting paid fairly?

Hi everyone, I joined KPMG last July. My current package is at 9.5 LPA and I get 72k in-hand salary. I had total work experience of 6 years in a technical support role before joining KPMG. My current role at KPMG is totally different from my previous. But I feel I am being underpaid. Can anyone tell me if that's true, and if yes then what should be my salary as per market value?

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Salary related reviews for Exotel

3.0

Rated by 1 employees for salary & benefits

Member Technical Staff in Gurgaon / Gurugram

Full Time

Engineering - Software & QA Department

3.0

• posted on 02 Nov 2023

4.0

for Salary and Benefits

Likes

Salary on time, tech stack is now good and new

Salary - Good

+2 more

Dislikes

Job security is problem, a lot of changes happen in development which result in confusion to what actually needs to develop as their is no much clearity what actually needs to be developed

Job security - Bad

+2 more

Finance Manager in New Delhi

Full Time

Finance & Accounting Department

3.0

• posted on 27 Jul 2023

3.0

for Salary and Benefits

Likes

Good Salary above market standards. People are nice.

Dislikes

Management, since they don’t have vision for company. Putting lots of pressure & no work ethics. No system in place and expectations are we are working in MNC which is not the case. CFO of a company is so harsh with team and HR doesn’t take notice of it. Soon people will take an exit if culturally they don’t improve themselves.

Skill development - Poor

+3 more

Engineer (working remotely)

Full Time

Engineering - Hardware & Networks Department

2.0

• posted on 04 Feb 2023

4.0

for Salary and Benefits

Likes

1. Good Salary and medical coverage. 2. It’s a Startup so good learning opportunities as you have to do everything from scratch.

Salary - Good

+1 more

Dislikes

1. No work life balance, and management isn’t concerned about this, you are expected to work day and night. 2. Management is not clear on future roadmap of company, someday they will come up with plan to double the workforce and next quarter they will start reducing workforce. 3. No appreciation for good talent. 4. No innovation, working on legacy and open source tech. 5. Company is not concerned on data security and performance.

Job security - Bad

+4 more

Manager Enterprise Sales in Gurgaon / Gurugram

Full Time

Sales & Business Development Department

3.0

• posted on 07 Jan 2024

4.0

for Salary and Benefits

Likes

Exotel + Ameyo + Cogno got meged after that almost all leadership and mid management of Ameyo and Cogno has left or fired. The company was burning a lot of cash now as per news exotel has just started making profit in the books. Thought from a learning, innovation and growth perspective few roles are good. Free Lunch Good Collaboration Culture.

Salary - Good

Dislikes

Frequent change in Sales Starategy. Pricesly each quarter comapny changed their sales strategy and each account manager was getting new set of accounts so it became very difficult for customer or sales account manager to build a positive relationship. Moreover the ring fencing of accounts among sales AM has done some injustice that few AM got good set of accounts and some are still struggling with those set of accounts. Job Security was the horrible at one point of time so people left with anxiety and eventually a lot man power left the job.

Job security - Poor

+1 more

Project Manager in Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 17 Mar 2024

3.0

for Salary and Benefits

Likes

Ameyo was good. Post merger with exotel it become hell.Ameyo management also behave like animal

Dislikes

If you do not have any option then you can go for this organization. They dont know Servent leadership. People are working in lobby.

Skill development - Bad

+5 more

see more salary related reviews

Exotel Customer Success Associate Salary FAQs

What is the salary of Customer Success Associate at Exotel ?

The average salary of a Customer Success Associate at Exotel in India typically ranges from ₹7.2 Lakhs to ₹12.0 Lakhs per year, depending on experience (from 1 year to 3 years).

The top 10% of Customer Success Associate at Exotel earn more than ₹11.9 Lakhs per year, and the top 1% earn over ₹12.0 Lakhs per year. Customer Success Associate Salaries at Exotel can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 6 Exotel employees in India.

What is the estimated take home salary of a Customer Success Associate at Exotel in India?

The estimated take-home salary of a Customer Success Associate at Exotel in India typically ranges from ₹74,134 to ₹76,051 per month. This is based on the average salary range of ₹7.2 Lakhs to ₹12.0 Lakhs per year for employees with experience ranging from 1 year to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 6 salaries received from various employees of Exotel. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Success Associate at Exotel ?

To be a Customer Success Associate at Exotel in india, the key skills required include:

- Key Account Management
- ITES
- CRM
- Strategic Planning
- Telecom

These skills are highly valued at Exotel and are crucial for successful performance in a Software Engineering role.

What is the salary of a Customer Success Associate in companies similar to Exotel in India?

The salary of a Customer Success Associate at companies similar to Exotel in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Freshworks	₹4.5 Lakhs to ₹11.6 Lakhs per year
Rackspace	₹6.3 Lakhs to ₹9.3 Lakhs per year
Capillary Technologies	₹3.3 Lakhs to ₹8.5 Lakhs per year
Crio.Do	₹3.0 Lakhs to ₹6.5 Lakhs per year
Transcom	₹1.8 Lakhs to ₹4.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Success Associate at Exotel in India?

The salary growth for a Customer Success Associate at Exotel depends on factors such as experience, performance, and promotions. On average, a Customer Success Associate can expect the following growth trajectory at Exotel:

Experience	Average Salary Range
1 year	₹10.3 Lakhs to ₹13.2 Lakhs per year
2 years	₹7.2 Lakhs to ₹12.0 Lakhs per year
3 years	₹8.2 Lakhs to ₹10.5 Lakhs per year

and so on.

Top skills at Exotel for Customer Success Associate

Key Account Management ITES CRM Strategic Planning Telecom Presales Customer Engagement Sales

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Exotel Customer Success Associate Salaries

Exotel Customer Success Associate salary in India ranges between ₹7.2 Lakhs to ₹12 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 Exotel latest salaries received from various employees of Exotel.