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Genpact

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3.7

based on 36.4k Reviews

Proud winner of ABECA 2025 - AmbitionBox Employee Choice Awards

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  • About
  • Reviews
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Genpact Process Associate salaries in India (Updated 2025)

Annual salary range
0 - 5 years exp.
₹1.8 Lakh - ₹4.9 Lakhs
Salary of majority employees info icon
Avg. annual salary
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Monthly In-hand Salary

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Process Associate Salary at Genpact ranges between ₹1.8 Lakh to ₹4.9 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 29k latest salaries received... Read more

At par with the average Process Associate Salary in IT Services & Consulting Companies for 0 - 5 years of experience

Interested in this particular role? 36 job openings

What are the roles & responsibilities of a Process Associate at Genpact?

Claims Processing

  • Perform backend claims support activities
  • Analyze invoices and make payments
  • Review and analyze claims documents for coverage eligibility
  • Identify duplicate claims and take appropriate actions

Customer Interaction

  • Handle customer inquiries via phone and email
  • Collaborate with underwriters to resolve complex cases
  • Provide accurate process reports on a timely basis
  • Maintain a customer-centric approach in problem-solving

Data Management

  • Maintain accurate records of all transactions
  • Process data entry of information related to claims
  • Ensure assigned targets in accordance with SLA metrics are met
  • Reconcile orders to match customer books

Reporting and Compliance

  • Provide insights to help improve support processes
  • Ensure quality of transactions is compliant with predefined parameters
  • Generate daily and monthly reports for management
  • Document and report any discrepancies or issues in processing

Read full roles & responsibilities

Last Updated: 17 Jul 2025

Companies similar to Genpact for Process Associate

Company name Avg Annual Salary Open Jobs
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TCS Process Associate Salary

0 - 8 years exp. (16.9k salaries)

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₹1.9 L/yr - ₹4.5 L/yr

arrow icon 3% less
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Capgemini Process Associate Salary

0 - 6 years exp. (10.5k salaries)

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₹1.7 L/yr - ₹4.8 L/yr

arrow icon 3% less
5 job openings
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Accenture Process Associate Salary

0 - 8 years exp. (5.8k salaries)

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₹2 L/yr - ₹5.9 L/yr

arrow icon 15% more
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Wipro Process Associate Salary

0 - 5 years exp. (3.9k salaries)

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₹1.4 L/yr - ₹4.5 L/yr

arrow icon 17% less
13 job openings
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Cognizant Process Associate Salary

0 - 6 years exp. (2.8k salaries)

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₹1.9 L/yr - ₹6.2 L/yr

arrow icon 7% more
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HCLTech Process Associate Salary

0 - 3 years exp. (2k salaries)

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₹1.6 L/yr - ₹4 L/yr

arrow icon 21% less
2 job openings
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Tech Mahindra Process Associate Salary

0 - 5 years exp. (1.1k salaries)

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₹1.6 L/yr - ₹5 L/yr

arrow icon 8% less
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Hewlett Packard Enterprise Process Associate Salary

1 - 6 years exp. (651 salaries)

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₹1.8 L/yr - ₹5.8 L/yr

arrow icon 4% more
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IBM Process Associate Salary

0 - 3 years exp. (524 salaries)

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₹1.8 L/yr - ₹5 L/yr

arrow icon 1% more
10 job openings
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Optum Global Solutions Process Associate Salary

0 - 6 years exp. (413 salaries)

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₹1.7 L/yr - ₹5 L/yr

arrow icon 1% less
2 job openings
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Infosys Process Associate Salary

0 - 4 years exp. (338 salaries)

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₹1.8 L/yr - ₹6 L/yr

arrow icon 4% more
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DXC Technology Process Associate Salary

1 - 6 years exp. (282 salaries)

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₹1.9 L/yr - ₹6.3 L/yr

arrow icon 10% more
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HCL Group Process Associate Salary

0 - 3 years exp. (228 salaries)

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₹1.3 L/yr - ₹3.8 L/yr

arrow icon 28% less
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Bosch Global Software Technologies Process Associate Salary

0 - 4 years exp. (210 salaries)

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₹1.7 L/yr - ₹5.5 L/yr

At par
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NTT Data Process Associate Salary

1 - 5 years exp. (183 salaries)

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₹1.7 L/yr - ₹4.5 L/yr

arrow icon 3% less
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Eviden Process Associate Salary

1 - 4 years exp. (127 salaries)

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₹1.6 L/yr - ₹3.9 L/yr

arrow icon 20% less
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UST Process Associate Salary

1 - 6 years exp. (77 salaries)

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₹2.5 L/yr - ₹5.1 L/yr

arrow icon 15% more
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Atos Process Associate Salary

1 - 4 years exp. (44 salaries)

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₹1.7 L/yr - ₹3.8 L/yr

arrow icon 26% less
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Societe Generale Global Solution Centre Process Associate Salary

1 - 7 years exp. (29 salaries)

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₹2.4 L/yr - ₹6 L/yr

arrow icon 28% more
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Publicis Sapient Process Associate Salary

2 - 5 years exp. (29 salaries)

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₹4.5 L/yr - ₹9.6 L/yr

arrow icon 99% more
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GlobalLogic Process Associate Salary

0 - 4 years exp. (21 salaries)

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₹1.7 L/yr - ₹4 L/yr

arrow icon 28% less
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CGI Group Process Associate Salary

2 - 6 years exp. (21 salaries)

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₹3 L/yr - ₹4.3 L/yr

arrow icon 17% more
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Virtusa Consulting Services Process Associate Salary

0 - 5 years exp. (14 salaries)

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₹2 L/yr - ₹4.7 L/yr

arrow icon 6% less
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Nagarro Process Associate Salary

4 - 5 years exp. (5 salaries)

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₹12.1 L/yr - ₹21.3 L/yr

arrow icon 384% more
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NTT Process Associate Salary

1 - 5 years exp. (4 salaries)

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₹1.9 L/yr - ₹6.7 L/yr

arrow icon 15% more
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Tata Group Process Associate Salary

2 - 6 years exp. (3 salaries)

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₹2.3 L/yr - ₹6.8 L/yr

arrow icon 30% more
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Kyndryl Process Associate Salary

1 - 2 years exp. (3 salaries)

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₹1.6 L/yr - ₹5 L/yr

arrow icon 6% less
View all

Latest annual salaries shared by Genpact Process Associate

1d ago
₹3.5 Lakhs
2 years exp.
1d ago
₹3.6 Lakhs
1 year exp.
1d ago
₹3.4 Lakhs
2 years exp.
1d ago
₹3.5 Lakhs
1 year exp.
1d ago
₹3.5 Lakhs
2 years exp.
1d ago
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Genpact Process Associate salaries by

Years of experience Avg. annual salary
Fresher  (3.7k salaries)

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₹1.8 L/yr - ₹4.5 L/yr
1 year  (8.5k salaries)

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₹1.8 L/yr - ₹4.5 L/yr
Login to view exact salary info icon
2 years  (8k salaries)

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₹1.8 L/yr - ₹4.7 L/yr
3 years  (5k salaries)

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₹1.8 L/yr - ₹4.9 L/yr
4 years  (2.7k salaries)

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₹2 L/yr - ₹4.9 L/yr
5 years  (1.1k salaries)

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₹2.1 L/yr - ₹4.9 L/yr
View all salaries by experience

Similar Designation Salaries at Genpact

Similar Designation Avg. annual salary
Senior Associate Salary
(5.5k salaries)
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₹2 L/yr - ₹8.5 L/yr

Senior Process Associate Salary
(4.2k salaries)
unlock-blur

₹1.2 L/yr - ₹5.5 L/yr

Login to view exact salary info icon
Process Developer Salary
(38.1k salaries)
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₹1.2 L/yr - ₹7.1 L/yr

Audit Assistant Salary
(5 salaries)
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₹1.9 L/yr - ₹7.5 L/yr

Account Assistant Salary
(83 salaries)
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₹1.8 L/yr - ₹8 L/yr

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₹2.3 L/yr - ₹10 L/yr

Accounts Officer Salary
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₹3.6 L/yr - ₹6 L/yr

Accountant Salary
(382 salaries)
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₹1.4 L/yr - ₹8.3 L/yr

Finance Executive Salary
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₹2 L/yr - ₹7.5 L/yr

Analyst Salary
(612 salaries)
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₹2.5 L/yr - ₹12.7 L/yr

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What people are saying about Genpact

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a digital marketer
1w
Do you think they're gonna work on employees' work-life balance, OR for just publicity?
Infosys, Infosys, TCS, Genpact Revise Workplace Policies Infosys is sending a warning mail, if an employee overshoots the daily limit while working remotely, the system triggers a notification Genpact introduced a new policy to log in before 11 am But will these companies really change, or is it just a show to mask their issues?
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Salary related reviews for Genpact

3.1

Rated by 7.1k employees for salary & benefits

Process Associate in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  updated on 17 Jul 2025

3.0
 for  Salary and Benefits

Likes

Salary on time, skill development

  • Skill development - Good
  • +1 more

Dislikes

Pathetic work culture. They will hire you for non voice but ask you to take voice calls too They hired us for 9 hours shift but now it is 10 hour shift. I will suggest it is good for initial journey but not for long period of time

read more
  • Promotions - Poor
  • +1 more

Process Associate in Noida

Full Time

 · 

Finance & Accounting Department

4.0
  •  updated on 07 Jul 2025

3.0
 for  Salary and Benefits

Likes

Work culture is good. Manager is too good to coordinate with its team. Skills development is also continuing.

  • Skill development - Excellent
  • +5 more

Dislikes

Not satisfied with the salary pay scale as too low. Salary increment is also not as good in comparison to the market. Work time is more then expected.

read more

Process Associate in Noida

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  updated on 05 Jul 2025

1.0
 for  Salary and Benefits

Likes

Amber survey. Salary on time. Timely one on one session. Medical facility at office. EPF facility. Manager is supportive. Hybrid work.

read more

Dislikes

Training is not good. Ramp up is not good. No support during guided production. No welcome kit. RTO for new hires is 5 days to increase RTO attendance of team. Harsh behaviour of AVP during medical problem. Office politics. Discrimination between employees. Very less salary. No encashment of leaves. No overtime. No OPD medical insurance coverage of employee. No medical insurance coverage of parents. No diwali bonus. Cab is chargeable for male employees.Discrimination with male employees Recently implemented 10 hours shift. No work life balance. Worst coffee. Now 2 days downtime of leaves but before that no downtime of leaves.

read more
  • Salary - Bad
  • +6 more

Process Associate in Noida

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  updated on 21 Jun 2025

2.0
 for  Salary and Benefits

Likes

Culture, work, and flexibility all good.

  • Skill development - Excellent
  • +4 more

Dislikes

Very cheap salary provide for old employees who selected in covid 19 and very long process for promotion in the claims team. I am very disappointed for salary.

read more
  • Salary - Poor
  • +1 more

Process Associate in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  updated on 09 Jun 2025

2.0
 for  Salary and Benefits

Likes

1.Salary gets credited on time at the month end.

  • Job security - Good

Dislikes

...ere because Genpact has increased work timings to one more hour and it's now 10.5 hours including breaks for same salary. 3. Cheap politics of team leads and managers to use the agents to the utmost and never care what agents go through and show partiality based on whom they like they will get the AES ratings. 4. They never care about your extra efforts which you put in for your work but they might say they recognise those efforts. 5. No leaves for the first six months. 6. No incentives and ratings except feedbacks on the mistakes.

read more
  • Salary - Poor
  • +5 more
see more salary related reviews
More about working at Genpact
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Top Rated Mega Company - 2025

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golden leaf award AmbitionBox awards

Top Rated IT/ITES Company - 2025

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#14 Top Rated Mega Company - 2024

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#5 Top Rated Company for Women - 2024

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golden leaf award AmbitionBox awards

#3 Top Rated IT/ITES Company - 2024

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  • HQ - New York, New York, United States (USA)
  • IT Services & Consulting
  • 50k-1 Lakh Employees (India)
  • Public
  • Financial Services
  • EdTech

Genpact Process Associate Salary FAQs

What is the salary of Process Associate at Genpact ?
The average salary of a Process Associate at Genpact in India typically ranges from ₹1.8 Lakhs to ₹4.9 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Process Associate at Genpact earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Process Associate Salaries at Genpact can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 29000+ Genpact employees in India.
What is the estimated take home salary of a Process Associate at Genpact in India?
The estimated take-home salary of a Process Associate at Genpact in India typically ranges from ₹24,133 to ₹25,584 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹4.9 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 29000+ salaries received from various employees of Genpact. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Process Associate at Genpact ?
To be a Process Associate at Genpact in india, the key skills required include:

  • - Professional Services
  • - Customer Service
  • - Operations
  • - Training
  • - Accounts Payable

These skills are highly valued at Genpact and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Genpact for Process Associate in India?
Nagarro ₹12.1 Lakhs to ₹21.3 Lakhs per year
Publicis Sapient ₹4.5 Lakhs to ₹9.6 Lakhs per year
Tata Group ₹2.3 Lakhs to ₹6.8 Lakhs per year
Societe Generale Global Solution Centre ₹2.4 Lakhs to ₹6.0 Lakhs per year
CGI Group ₹3.0 Lakhs to ₹4.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Genpact, depending on the role and experience level.
What is the salary of a Process Associate in companies similar to Genpact in India?
The salary of a Process Associate at companies similar to Genpact in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Accenture ₹2.0 Lakhs to ₹5.9 Lakhs per year
UST ₹2.5 Lakhs to ₹5.1 Lakhs per year
NTT ₹1.9 Lakhs to ₹6.7 Lakhs per year
DXC Technology ₹1.9 Lakhs to ₹6.3 Lakhs per year
Cognizant ₹1.9 Lakhs to ₹6.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Process Associate at Genpact in India?
The salary growth for a Process Associate at Genpact depends on factors such as experience, performance, and promotions. On average, a Process Associate can expect the following growth trajectory at Genpact:

Experience Average Salary Range
Fresher ₹1.8 Lakhs to ₹4.5 Lakhs per year
1 year ₹1.8 Lakhs to ₹4.5 Lakhs per year
2 years ₹1.8 Lakhs to ₹4.7 Lakhs per year
3 years ₹1.8 Lakhs to ₹4.9 Lakhs per year
and so on.

Top skills at Genpact for Process Associate

Customer Service Problem Solving Analytical Interpersonal

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Genpact Process Associate Salaries by Location

  • Genpact Process Associate salaries in Hyderabad / Secunderabad
  • Genpact Process Associate salaries in New Delhi
  • Genpact Process Associate salaries in Noida
  • Genpact Process Associate salaries in Gurgaon / Gurugram
  • Genpact Process Associate salaries in Jaipur
  • Show more
  • Genpact Process Associate salaries in Kolkata
  • Genpact Process Associate salaries in Bangalore / Bengaluru
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  • Salaries >
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  • Genpact Process Associate Salaries

Genpact Process Associate salary in India ranges between ₹1.8 Lakh to ₹4.9 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 29k Genpact latest salaries received from various employees of Genpact.

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Genpact Process Associate Interview Questions

A Process Associate was asked
3w ago
Q. What is P&C insurance?
Read all Process Associate questions
A Process Associate was asked
1mo ago
Q. What is a red flag?
Read all Process Associate questions
A Process Associate was asked
1mo ago
Q. What is KYC?
Read all Process Associate questions
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Process Associate Salary in India
based on 1.1L salaries
₹1.6 L/yr - ₹4.5 L/yr
At par with the average Process Associate Salary in India
View more details

Genpact Process Associate Reviews and Ratings

based on 7.1k reviews

3.9/5

Rating in categories

3.8

Skill development

3.8

Work-life balance

3.1

Salary

4.2

Job security

3.8

Company culture

3.1

Promotions

3.6

Work satisfaction

Explore 7.1k Reviews and Ratings

Gender Based Ratings at Genpact

based on 6.9k Process Associate salaries
3.9
Rated by 2.5k Women

for Salary and Benefits at Genpact

women
3.8
Rated by 4.3k Men

for Salary and Benefits at Genpact

men
Process Associate Jobs at Genpact
Genpact
Process Associate - Customer Care

Gurgaon / Gurugram

0-2 Yrs

₹ 3.5-4.6 LPA

Genpact
Process Associate - Content Moderation - English

Hyderabad / Secunderabad

0-1 Yrs

₹ 1.5-4.8 LPA

Genpact
Process Associate

Gurgaon / Gurugram

0-2 Yrs

₹ 2-5 LPA

Explore more jobs
Compare Genpact with
Accenture

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3.7
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3.7
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TCS

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3.6
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Cognizant

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Genpact Employee Benefits
cab
Office cab/shuttle
211 total responses
freemeal
Free meal
106 total responses
onsite
International/On-site exposure
79 total responses
paternity
Paternity leaves
5 total responses
+26 more benefits

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Notice Period for Process Associate at Genpact

based on 17.5k responses

1 Month
73%
15 days or less
20%
2 Months
4%
3 Months
2%
More than 3 months
1%
View all
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