Genpact Senior Accounts Officer salaries in India (Updated 2025)

Likes

Learning updated tools like SAP, Oracle is good

Dislikes

Its another Indian company who wants to show that it is an MNC. Do not give overtime, HR totally lies in negotiations for giving salary so if you are in negotiations just ask what you want or prefer the 30% standard hike irrespective of location. Cab is paid for men which makes the company gender bias. No night shift allowence and they have 10 hours work now and trying to compete with other MNC which is useless. Freshers just learn updated tools and move to next company

Likes

Great work culture and team coordination. Managers and colleagues are helpful.

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The increments and salary in general is very low and not as per industry standards. The company policy itself fosters micro-management even if the managers do not want to.

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Nothing

Dislikes

The salary is well below industry standards, and there’s clear pay disparity—people in the same role are paid differently without any justification. Micromanagement is extreme. I was assigned to a project led by an AVP who came across as friendly at first, but that didn’t last. Soon enough, he started interfering in employees' personal matters more than focusing on actual work. The managers and assistant managers working under him lacked professionalism. They seemed more interested in office gossip than team support. Instead of addressing real concerns, they favored those who constantly agreed with them. Merit and hard work were consistently ignored. There’s no HR presence in the Kolkata office, so the entire process is controlled by this management circle. Taking leave is unnecessarily complicated—you’re expected to share detailed plans. If you fall ill without advance notice, you lose your incentive. It’s rigid and lacks basic empathy. Work-from-home? Not an option for us. While other processes were allowed flexible work arrangements, this team insisted on work-from-office because the leadership preferred it that way, regardless of practicality or employee needs. It was even more disappointing to witness unprofessional behavior go unchecked. The AVP was often seen chewing tobacco-like substances on the floor, and one of the managers was known to arrive at the office in an unfit condition. No one addressed these issues, as the leadership team functioned more like a closed circle that protected its own, leaving employees without a voice. Unpaid overtime was the norm. When I resigned, they created hurdles to avoid paying the bonus I had worked hard for. The notice period was non-negotiable. As for employee engagement, events were organized using both employee contributions and company funds—yet the leadership took credit for everything. It was disheartening. Genpact Kolkata—this project in particular—was mentally exhausting. A lack of transparency, professionalism, and basic respect made it one of the most difficult experiences of my career. I would strongly advise others to think twice before joining.

Likes

Job security is great No work life Balance possible only if you live nearby the company A little salary for Freshers Infrastructure and other facilities are good. One side CAB available if morning shift CAB picks you up from your doorstep (home). In odd hours CAB drops you off at your doorstep at night. No or very late promotions

Dislikes

Work life balance Too low salary for freshers Distance very far Late promotions based on sycophancy for Manager.

Likes

There is no pressure about project tasks and the hybrid mode is very satisfying may be is depend on in which process you are working. Work-life balance is good 👍

Dislikes

The salary is very low . There is no night shift allowance .