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3.5

based on 40.2k Reviews

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HCLTech Customer Service Representative salaries in India (Updated 2025)

Annual salary range
0 - 3 years exp.
₹1.6 Lakh - ₹4 Lakhs
Salary of majority employees info icon
Avg. annual salary
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Monthly In-hand Salary

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Customer Service Representative Salary at HCLTech ranges between ₹1.6 Lakh to ₹4 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 535 latest salaries... Read more

21% less than the average Customer Service Representative Salary in IT Services & Consulting Companies for 0 - 3 years of experience

Interested in this particular role? 1 job opening

What are the roles & responsibilities of a Customer Service Representative at HCLTech?

Customer Interaction

  • Respond to customer inquiries promptly
  • Resolve customer complaints effectively
  • Maintain a positive and professional attitude
  • Communicate with customers through various channels

Process Adherence

  • Follow call flow procedures for inbound queries
  • Ensure adherence to quality and service standards
  • Implement feedback from monitoring sessions
  • Maintain accurate logs of customer interactions

Team Collaboration

  • Work as part of a team to achieve service targets
  • Support and seek assistance from internal teams
  • Participate in motivational activities
  • Contribute to team targets and quality measures

Data Management

  • Update escalation logs and complaint trackers
  • Ensure data security of customer information
  • Document all work performed in the ticketing system
  • Monitor workflow to assure timely delivery

Read full roles & responsibilities

Last Updated: 17 Jul 2025

Companies similar to HCLTech for Customer Service Representative

Company name Avg Annual Salary Open Jobs
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Wipro Customer Service Representative Salary

0 - 3 years exp. (421 salaries)

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₹2 L/yr - ₹5 L/yr

arrow icon 35% more
4 job openings
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Accenture Customer Service Representative Salary

0 - 6 years exp. (323 salaries)

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₹2.5 L/yr - ₹7 L/yr

arrow icon 83% more
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Tech Mahindra Customer Service Representative Salary

0 - 5 years exp. (213 salaries)

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₹1.7 L/yr - ₹5 L/yr

arrow icon 26% more
3 job openings
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HCL Group Customer Service Representative Salary

0 - 2 years exp. (55 salaries)

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₹1.8 L/yr - ₹3.1 L/yr

At par
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TCS Customer Service Representative Salary

2 - 10 years exp. (43 salaries)

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₹2 L/yr - ₹5.5 L/yr

arrow icon 53% more
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IBM Customer Service Representative Salary

0 - 4 years exp. (31 salaries)

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₹1.9 L/yr - ₹6 L/yr

arrow icon 45% more
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Genpact Customer Service Representative Salary

0 - 6 years exp. (26 salaries)

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₹2.3 L/yr - ₹5.5 L/yr

arrow icon 45% more
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Kyndryl Customer Service Representative Salary

0 - 9 years exp. (21 salaries)

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₹3.1 L/yr - ₹7.2 L/yr

arrow icon 102% more
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Mphasis Customer Service Representative Salary

0 - 4 years exp. (18 salaries)

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₹1.5 L/yr - ₹3.9 L/yr

arrow icon 6% more
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NTT Data Customer Service Representative Salary

0 - 3 years exp. (16 salaries)

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₹2.3 L/yr - ₹3.7 L/yr

arrow icon 15% more
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Cognizant Customer Service Representative Salary

0 - 4 years exp. (11 salaries)

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₹2.2 L/yr - ₹5.2 L/yr

arrow icon 43% more
Login to view exact salary info icon
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Infosys Customer Service Representative Salary

1 - 7 years exp. (5 salaries)

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₹2 L/yr - ₹4 L/yr

arrow icon 5% more
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DXC Technology Customer Service Representative Salary

2 - 6 years exp. (4 salaries)

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₹1.9 L/yr - ₹6.6 L/yr

arrow icon 47% more
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eClerx Customer Service Representative Salary

0 - 2 years exp. (4 salaries)

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₹2 L/yr - ₹3.1 L/yr

arrow icon 7% more
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Coforge Customer Service Representative Salary

1 - 6 years exp. (4 salaries)

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₹3 L/yr - ₹3.8 L/yr

arrow icon 40% more
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Capgemini Customer Service Representative Salary

0 - 1 year exp. (4 salaries)

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₹2.5 L/yr - ₹6.6 L/yr

arrow icon 47% more

Latest annual salaries shared by HCLTech Customer Service Representative

3d ago
₹2 Lakhs
1 year exp.
5d ago
₹2.2 Lakhs
7 months exp.
5d ago
₹3.2 Lakhs
2 years exp.
1w ago
₹3.5 Lakhs
1 year exp.
1w ago
₹3.3 Lakhs
1 year exp.
1w ago
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1 year exp.
1w ago
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1 year exp.
1w ago
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1 year exp.
1w ago
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1 year exp.
2w ago
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2 years exp.

HCLTech Customer Service Representative salaries by

Years of experience Avg. annual salary
Fresher  (123 salaries)

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₹1.6 L/yr - ₹3.8 L/yr
1 year  (270 salaries)

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₹1.6 L/yr - ₹4 L/yr
Login to view exact salary info icon
2 years  (115 salaries)

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₹1.6 L/yr - ₹4 L/yr
3 years  (27 salaries)

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₹1.8 L/yr - ₹3.3 L/yr

Similar Designation Salaries at HCLTech

Similar Designation Avg. annual salary
Customer Service Executive Salary
(219 salaries)
unlock-blur

₹1.5 L/yr - ₹4.5 L/yr

Customer Service Associate Salary
(49 salaries)
unlock-blur

₹1.4 L/yr - ₹4.5 L/yr

Login to view exact salary info icon
Customer Service Manager Salary
(8 salaries)
unlock-blur

₹7.6 L/yr - ₹21.6 L/yr

Customer Service Officer Salary
(AmbitionBox Estimate)
unlock-blur

₹2.5 L/yr - ₹3.2 L/yr

Customer Care Executive Salary
(64 salaries)
unlock-blur

₹1.5 L/yr - ₹4.5 L/yr

Customer Support Executive Salary
(94 salaries)
unlock-blur

₹1.5 L/yr - ₹4 L/yr

Customer Support Associate Salary
(18 salaries)
unlock-blur

₹2 L/yr - ₹4 L/yr

Senior Customer Service Executive Salary
(243 salaries)
unlock-blur

₹1.7 L/yr - ₹5.8 L/yr

Customer Relationship Manager Salary
(4 salaries)
unlock-blur

₹2.5 L/yr - ₹3.6 L/yr

Service Engineer Salary
(53 salaries)
unlock-blur

₹6.3 L/yr - ₹18.3 L/yr

View more similar designations

What people are saying about HCLTech

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Salary related reviews for HCLTech

2.9

Rated by 108 employees for salary & benefits

Customer Service Representative in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  updated on 15 Feb 2025

2.0
 for  Salary and Benefits

Likes

To be honest there's nothing to like about a job/company if the salary is so unsatisfactory and there's no increment in it.

read more
  • Job security - Good

Dislikes

The way DPO employees get treated. Absolutely limited holiday as compared to other department.

  • Salary - Poor
  • +1 more

Customer Service Representative in Noida

Full Time

 · 

Other Department

5.0
  •  updated on 17 Jun 2023

4.0
 for  Salary and Benefits

Likes

HCL Technologies is a great company to work for. The benefits are amazing and the people are friendly and welcoming. The company culture is great and it's easy to make friends here. I would definitely recommend this company to anyone looking for a job in the tech industry.

read more
  • Salary - Good
  • +6 more

Dislikes

Salary package is not good.

Customer Service Representative in Noida

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  updated on 03 Oct 2022

2.0
 for  Salary and Benefits

Likes

If you make any error then they will give you multiple chances.They will not going you immediately fire.

Dislikes

Very low Appraisal, suppose you have Rs.15k/mnth in hand salary and you will get yearly appraisal like Rs.200 or Rs.500.

read more
  • Salary - Poor
  • +4 more

Customer Service Representative in Lucknow

Full Time

 · 

Bserv Department

3.0
  •  updated on 07 May 2022

2.0
 for  Salary and Benefits

Likes

The office environment was nice and the job security as well. The compensation came on time

read more
  • Skill development - Good
  • +1 more

Dislikes

Lack of opportunities. A person could not move from lucknow to any other place if promoted. Complex internal policies

  • Salary - Poor
  • +1 more

Customer Service Representative in Noida Sector 126

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  updated on 26 Sep 2023

1.0
 for  Salary and Benefits

Likes

The food outside HCL

Dislikes

The salary and appraisal it has been 1 year and 6 months and I have not got a single appraisal. The manager asks to do multiple work when needed and there is no respect and no salary as well.

read more
  • Salary - Bad
  • +6 more
see more salary related reviews
More about working at HCLTech
  • HQ - Noida, Uttar Pradesh
  • IT Services & Consulting
  • 1 Lakh+ Employees (India)
  • Public
  • Telecom
  • Education & Training
  • Hardware & Networking
  • Banking
  • Emerging Technologies
  • Software Product

HCLTech Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at HCLTech ?
The average salary of a Customer Service Representative at HCLTech in India typically ranges from ₹1.6 Lakhs to ₹4.0 Lakhs per year, depending on experience (from Fresher to 3 years).

The top 10% of Customer Service Representative at HCLTech earn more than ₹3.1 Lakhs per year, and the top 1% earn over ₹3.8 Lakhs per year. Customer Service Representative Salaries at HCLTech can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 500+ HCLTech employees in India.
What is the estimated take home salary of a Customer Service Representative at HCLTech in India?
The estimated take-home salary of a Customer Service Representative at HCLTech in India typically ranges from ₹17,940 to ₹19,634 per month. This is based on the average salary range of ₹1.6 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from Fresher to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 500+ salaries received from various employees of HCLTech. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Representative at HCLTech ?
To be a Customer Service Representative at HCLTech in india, the key skills required include:

  • - Customer Service
  • - customer support
  • - voice process
  • - international bpo
  • - US Shift

These skills are highly valued at HCLTech and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than HCLTech for Customer Service Representative in India?
Kyndryl ₹3.1 Lakhs to ₹7.2 Lakhs per year
Accenture ₹2.5 Lakhs to ₹7.0 Lakhs per year
TCS ₹2.0 Lakhs to ₹5.5 Lakhs per year
Capgemini ₹2.5 Lakhs to ₹6.6 Lakhs per year
DXC Technology ₹1.9 Lakhs to ₹6.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by HCLTech, depending on the role and experience level.
What is the salary of a Customer Service Representative in companies similar to HCLTech in India?
The salary of a Customer Service Representative at companies similar to HCLTech in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

IBM ₹1.9 Lakhs to ₹6.0 Lakhs per year
Genpact ₹2.3 Lakhs to ₹5.5 Lakhs per year
Cognizant ₹2.2 Lakhs to ₹5.2 Lakhs per year
Coforge ₹3.0 Lakhs to ₹3.8 Lakhs per year
Wipro ₹2.0 Lakhs to ₹5.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Representative at HCLTech in India?
The salary growth for a Customer Service Representative at HCLTech depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative can expect the following growth trajectory at HCLTech:

Experience Average Salary Range
Fresher ₹1.6 Lakhs to ₹3.8 Lakhs per year
1 year ₹1.6 Lakhs to ₹4.0 Lakhs per year
2 years ₹1.6 Lakhs to ₹4.0 Lakhs per year
3 years ₹1.8 Lakhs to ₹3.3 Lakhs per year
and so on.

Top skills at HCLTech for Customer Service Representative

Problem Solving Multitasking Empathy

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HCLTech Customer Service Representative Salaries by Location

  • HCLTech Customer Service Representative salaries in Chennai
  • HCLTech Customer Service Representative salaries in New Delhi
  • HCLTech Customer Service Representative salaries in Lucknow
  • HCLTech Customer Service Representative salaries in Noida
  • HCLTech Customer Service Representative salaries in Ghaziabad
  • Show more
  • Home >
  • Salaries >
  • HCLTech Salaries >
  • HCLTech Customer Service Representative Salaries

HCLTech Customer Service Representative salary in India ranges between ₹1.6 Lakh to ₹4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 535 HCLTech latest salaries received from various employees of HCLTech.

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Customer Service Representative Salary in India
based on 13.5k salaries
₹1.4 L/yr - ₹5.2 L/yr
21% less than the average Customer Service Representative Salary in India
View more details

HCLTech Customer Service Representative Reviews and Ratings

based on 108 reviews

3.7/5

Rating in categories

3.6

Skill development

3.5

Work-life balance

2.9

Salary

4.2

Job security

3.7

Company culture

2.7

Promotions

3.5

Work satisfaction

Explore 108 Reviews and Ratings

Gender Based Ratings at HCLTech

based on 104 Customer Service Representative salaries
4.0
Rated by 53 Women

for Salary and Benefits at HCLTech

women
3.5
Rated by 51 Men

for Salary and Benefits at HCLTech

men
Customer Service Representative Jobs at HCLTech
HCLTech
HCLTech Nagpur Hiring For Customer Service Representative

Nagpur

Not Disclosed

Explore more jobs
Compare HCLTech with
TCS

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3.6
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Wipro

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3.7
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Cognizant

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HCLTech Employee Benefits
childCareBenefits
Child care facility
1 total response
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
2 total responses
+1 more benefit

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Notice Period for Customer Service Representative at HCLTech

based on 373 responses

2 Months
45%
15 days or less
36%
1 Month
13%
3 Months
4%
More than 3 months
2%
View all
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