Jio Assistant Manager Customer Service salaries in India (Updated 2025)

Likes

Jio provides you with decent work life balance with enough time to pursue your interests & is good enough with job stability as well.

Dislikes

...jectory planning whatsoever, promotions are just random & hardly prevelant even. The compensation too is quite low as per market standards & that's a bummer for a company of this size.

Likes

Skill development, Knowledge given by trainer

Dislikes

Politics for salary, new joiner DRShave no skill no knowledge no work load no working pressure but company give them Higher package salary from old DRS. ALL ARE POLITICS IN THIS COMPANY. Only senior's are take advantage for promotion by politics. I lost my 6 years in this company. I have achieved many Exam but not seen by management because they are blind.

Likes

...partment. There is good amount of Skill development and Technological knowledge. Salary of those who joined early are good but stagnant.

Dislikes

Long working hours and long duration Video Calling culture is very prevalent. VC start at 5.30AM in the morning and employee made to join via Laptops. Again VC start at 6PM again which eats into your personal time. VC are conducted 7Days a week with no holidays or breaks. There is large amount of administrative system based work load also which required constant monitoring and boring. Constant long duration reviews on daily basis increases stress and pressure.

Likes

I am in this company all mostal 5.7 years in company overall all 2 times haik my salary. No promotion no propare trying new lounch products. Worst experience. I am wasting my valuable time this company

Dislikes

Worst experience

Likes

Salary comes on time every month no matter what. I think leave policy is also good and leaves can be availed without too many approvals as is the case with other organisations. Flexible working hours and job security for some reason.

Dislikes

...ason for example many employees haven't been promoted from last 10 years and so. Also salary discrepancy exists at highest level as no slab system for salary is being followed by the company. Very process oriented and local HR team is reluctant to override these processes even if it means to loosing some of the key employees. No employee retention policy, they will happily let you go even if you have spend a life time there and are a core member of the team. Overall company does not present a good platform for budding employees however if you are very high in the hierarchy and get a senior manager role or above, then it might be the place for you. Less stress and slow pace environment will be good for someone who wants to settle down without caring much about the work culture and learning development. PS-6 days a week at circle level while NHQ follows 5 days a week schedule.