Explain appeasements, adjustment invoice

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Appeasements are gestures made by a company to resolve customer complaints or issues. Adjustment invoices are created to correct billing errors or make changes to previously issued invoices.

Appeasements are offered by companies to pacify dissatisfied customers and maintain customer satisfaction.
They can include discounts, refunds, free products or services, or other forms of compensation.
Appeasements are typically provided in response to customer complaints, product defects, or service failures.
Adjustment invoices are created to rectify billing errors, such as incorrect pricing, quantity discrepancies, or missing items.
They are used to make changes to previously issued invoices without canceling and reissuing them.
Adjustment invoices may also be used to reflect changes in terms, discounts, or other billing adjustments.
For example, if a customer receives an incorrect product and complains, the company may offer an appeasement by providing a replacement product free of charge.
If a customer is overcharged on an invoice due to a pricing error, an adjustment invoice can be created to correct the billing amount.
Both appeasements and adjustment invoices aim to resolve customer issues and ensure accurate billing and customer satisfaction.

Explain appeasements, adjustment invoice

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