What are the duties and responsibilities of a front office receptionist?

Question

Accepted Answer

A front office receptionist manages communication, schedules appointments, and provides customer service in a professional setting.

Greet visitors and clients warmly, creating a positive first impression.
Answer phone calls and direct them to the appropriate departments.
Manage appointment scheduling and maintain the calendar for staff.
Handle incoming and outgoing mail and packages efficiently.
Maintain a clean and organized reception area to enhance professionalism.
Assist with administrative tasks such as filing, data entry, and record keeping.

Accepted Answer

A Receptionist's duties and responsibilities include greeting visitors, helping them navigate through an office, and supplying them with refreshments as they wait. In addition, they maintain calendars for appointments, sort mail, make copies, and plan travel arrangements.