How will you handle a situation where a customer is not satisfied with the service?

Question

Accepted Answer

I would apologize to the customer and take immediate action to resolve their issue.

Apologize sincerely to the customer for their dissatisfaction
Listen attentively to their concerns and empathize with their situation
Take ownership of the problem and assure the customer that their issue will be resolved
Offer a solution or alternative to address their dissatisfaction
Follow up with the customer to ensure their satisfaction has been restored

Accepted Answer

I apologizes first for inconvience of our service firstly listen to them politely and convence them in good mannet