Asked in Sherweb
How would you approach a customer if you made a mistake: hide it or acknowledge it?
AnswerBot
6mo
Acknowledge the mistake and take responsibility for it.
Apologize sincerely for the mistake
Explain the situation and how the mistake occurred
Offer a solution or plan to rectify the mistake
Ensure the cu...read more
Help your peers!
Add answer anonymously...
Interview Questions Asked to Technical Support Advisor at Other Companies
Stay ahead in your career. Get AmbitionBox app
Trusted by over 1.5 Crore job seekers to find their right fit company
80 L+
Reviews
10L+
Interviews
4 Cr+
Salaries
1.5 Cr+
Users
Contribute to help millions
AmbitionBox Awards
Get AmbitionBox app
Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2025 Info Edge (India) Ltd.
Follow Us
