Let's role-play a scenario: A customer requests a new enhancement after the project budget is exhausted. How would you handle this?

Question

Accepted Answer

Listen to the customer's request, assess the impact on project scope and timeline, discuss potential options for accommodating the request within the existing budget constraints.

Acknowledge the customer's request and express understanding of their needs
Explain the current status of the project budget and any limitations
Discuss potential options for accommodating the new enhancement request within the existing budget constraints
Offer alternative solutions or compromises that could meet the customer's needs without exceeding the budget
Seek approval from stakeholders if necessary before proceeding with any changes

Asked in Workday

Let's role-play a scenario: A customer requests a new enhancement after the project budget is exhausted. How would you handle this?