What are operations in a business context?

Question

Accepted Answer

Operations in business involve the processes and activities that produce goods and services efficiently.

Operations encompass supply chain management, ensuring materials are sourced and delivered on time.
They include production processes, such as manufacturing goods or assembling products.
Operations also involve quality control, ensuring products meet certain standards (e.g., ISO certifications).
Logistics is a key aspect, managing the transportation and storage of goods.
Customer service operations focus on handling inquiries and support to enhance customer satisfaction.

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