What are workshop KPIs? Describe them fully with examples.

Question

Accepted Answer

Workshop KPIs are key performance indicators used to measure the efficiency and effectiveness of a workshop.

Workshop KPIs can include metrics such as productivity, quality, safety, and customer satisfaction.
For example, productivity KPIs may measure the number of jobs completed per day or the time it takes to complete a job.
Quality KPIs may measure the number of defects or rework required on completed jobs.
Safety KPIs may measure the number of accidents or incidents that occur in the workshop.
Customer satisfaction KPIs may measure the percentage of customers who are satisfied with the service provided by the workshop.
Workshop KPIs should be specific, measurable, achievable, relevant, and time-bound (SMART).

Interview Questions Asked to Workshop Supervisor at Other Companies