WHAT IS KRA? Why need sop in retail store?

Question

Accepted Answer

KRA stands for Key Result Area. SOPs are needed in retail stores to ensure consistency, efficiency, and compliance with standards.

KRA is a set of quantifiable measures that a department manager is responsible for achieving.
SOPs (Standard Operating Procedures) are necessary in retail stores to provide clear guidelines for tasks, processes, and customer interactions.
SOPs help ensure consistency in operations, efficiency in task execution, and compliance with company standards and regulations.
For example, an SOP for cash handling in a retail store would outline the steps for counting cash, reconciling registers, and reporting discrepancies.

Accepted Answer

Kra stands for key results area  it's like a people management system

Accepted Answer

KRA stands for "Key Result Area," which refers to a specific set of measurable goals or performance indicators that are critical for an employee or department to achieve in their role, essentially defining the key areas where they need to deliver results

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WHAT IS KRA? Why need sop in retail store?

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