What is the difference between client service and customer service?

Question

Accepted Answer

Client service is for businesses while customer service is for individuals.

Client service is focused on building and maintaining relationships with businesses that use the company's products or services.
Customer service is focused on providing support and assistance to individual customers who have purchased the company's products or services.
Client service often involves more personalized attention and may include things like account management and strategic planning.
Customer service typically involves resolving issues and answering questions about products or services.
Examples of client service include a software company providing training and support to a corporate client, while an example of customer service would be a retail store assisting a customer with a return or exchange.

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