Which is customer complaint and how you ensure anticipation of defect.

Question

Accepted Answer

Customer complaint is feedback from customers regarding issues with products or services. Anticipation of defects involves proactive measures to identify and address potential issues before they occur.

Customer complaint is any feedback or concern raised by a customer regarding a product or service.
Anticipation of defects involves implementing quality control measures to identify and address potential issues before they impact customers.
Methods for anticipating defects include conducting thorough product testing, analyzing customer feedback, and implementing continuous improvement processes.
For example, conducting regular quality audits, implementing customer feedback surveys, and closely monitoring product performance can help in anticipating defects.

Asked in Endurance Technologies

Which is customer complaint and how you ensure anticipation of defect.

Top Assistant Manager - QA Interview Questions Asked at Endurance Technologies

Interview Questions Asked to Assistant Manager - QA at Other Companies