What would you do if you knew a product did not meet quality acceptance criteria, but the demand for that product was very high?

Question

Accepted Answer

When a product fails to meet acceptance criteria but is highly demanded, prioritizing quality and stakeholder communication is crucial.

Assess Impact: Evaluate how the quality issues affect the product's functionality and user experience. For example, if a medical device has a minor software bug, it may still be usable but could pose risks.
Communicate with Stakeholders: Inform stakeholders about the quality concerns and discuss potential risks. For instance, if a new drug has not passed all quality tests, it's essential to communicate this to regulatory bodies.
Prioritize Fixes: Identify critical issues that need immediate attention versus those that can be addressed later. For example, a security flaw in a software product may need urgent fixing compared to a cosmetic issue.
Implement a Risk Mitigation Plan: Develop a plan to address quality issues while still delivering the product. This could involve phased rollouts or additional testing.
Gather User Feedback: If the product is released despite quality issues, collect user feedback to understand the impact and prioritize future improvements.