What is bpo , customer service, e commerce, good qualities of customer services

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BPO is Business Process Outsourcing, involving customer service and e-commerce. Good qualities include communication skills, problem-solving, and empathy.

BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.
Customer service in BPO involves handling customer inquiries, resolving issues, and providing support through various channels like phone, email, and chat.
E-commerce in BPO refers to providing customer support for online retail platforms, assisting with orders, payments, and product inquiries.
Good qualities of customer service include strong communication skills, empathy towards customers, problem-solving abilities, and patience.
Examples of good customer service qualities include active listening, quick response times, personalized interactions, and going above and beyond to meet customer needs.

What is bpo , customer service, e commerce, good qualities of customer services

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