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Engaged Employer

CSG InternationalVerified

3.8
based on 513 Reviews
Video summary

Working at CSG International

Company Summary

CSG is a provider of software & services that help companies around the world moneize & digitally enable the customer experience.

Overall Rating

3.8/5
based on 513 reviews
highly rated categories
3% above
industry average
highly rated categories
Highly rated for

Work-life balance, Company culture

highly rated categories
Critically rated for

Promotions

Work Policy
Permanent work from home
Permanent work from home
92% employees reported
Monday to Friday
Monday to Friday
93% employees reported
Flexible timing
Flexible timing
87% employees reported
No travel
No travel
84% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
Health insurance
34 employees reported
Job/Soft skill training
Job/Soft skill training
29 employees reported
Cafeteria
Cafeteria
14 employees reported
Free meal
Free meal
7 employees reported
View all benefits

About CSG International

Founded in1994 (31 yrs old)
India Employee Count1k-5k
Global Employee Count5k-10k
HeadquartersEnglewood,Colorado, United States
Office Locations
Websitecsgi.com
Primary Industry
View in video summary

Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey. That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences. By channeling the power of all, we make ordinary customer and employee experience extraordinary. We’re with you and your customers every step of the way, and at every stage of the customer lifecycle. We can consult with you on customer needs, design a front-facing customer experience and deliver the back-office systems to back it up. And we wrap it all in our managed services and CX consultancy to continue fine-tuning and improving interactions and operations. The impact of our solutions isn't always seen, but it's felt. When a teenager tops up their cell phone plan to stay on the phone with their grandparents a little longer, that's CSG. When someone gets a reminder that their vital medication is ready for pickup, CSG helps make that happen. And when someone pays directly from their bank account to avoid processing fees, yes, that's CSG too.

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CSG International Ratings

based on 513 reviews

Overall Rating

3.8/5
How AmbitionBox ratings work?
5
243
4
130
3
57
2
35
1
48

Category Ratings

3.9

Work-life balance

3.8

Company culture

3.5

Job security

3.5

Salary

3.5

Work satisfaction

3.4

Skill development

3.1

Promotions

CSG International is rated 3.8 out of 5 stars on AmbitionBox, based on 513 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at CSG International
based on 493 reviews
3.6
Rated by 147 Women
Rated 3.8 for Work-life balance and 3.7 for Company culture
3.9
Rated by 346 Men
Rated 4.0 for Work-life balance and 3.9 for Company culture

Work Policy at CSG International

based on 96 reviews in last 6 months
Permanent work from home
92%
Hybrid
7%
Work from office
1%

CSG International Reviews

Top mentions in CSG International Reviews

+ 5 more

Compare CSG International with Similar Companies

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Overall Rating
3.8/5
based on 513 reviews
4.1/5
based on 1.7k reviews
3.3/5
based on 3k reviews
3.7/5
based on 1.4k reviews
Highly Rated for
Work-life balance
Company culture
Work-life balance
Company culture
Job security
No highly rated category
Work-life balance
Critically Rated for
Promotions
Promotions
Promotions
Job security
Work-life balance
Promotions
Skill development
Salary
Primary Work Policy
Permanent work from home
92% employees reported
Hybrid
91% employees reported
Hybrid
80% employees reported
Hybrid
54% employees reported
Rating by Women Employees
3.6
Good
rated by 147 women
4.1
Good
rated by 592 women
3.4
Average
rated by 654 women
3.8
Good
rated by 381 women
Rating by Men Employees
3.9
Good
rated by 346 men
4.1
Good
rated by 986 men
3.3
Average
rated by 2.2k men
3.6
Good
rated by 886 men
Job security
3.5
Good
4.1
Good
3.0
Average
3.6
Good
View more

CSG International Salaries

CSG International salaries have received with an average score of 3.5 out of 5 by 513 employees.

Software Development Engineer II

(194 salaries)
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₹8.8 L/yr - ₹23 L/yr

Software Developer

(141 salaries)
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₹6 L/yr - ₹17.5 L/yr

Software Development Engineer

(134 salaries)
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₹6 L/yr - ₹17 L/yr

Software Development Engineer 1

(115 salaries)
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₹7.5 L/yr - ₹14 L/yr

Senior Software Engineer

(104 salaries)
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₹11.5 L/yr - ₹32 L/yr

Test Engineer - II

(97 salaries)
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₹8.1 L/yr - ₹14.5 L/yr

Senior Development Consultant

(93 salaries)
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₹8.5 L/yr - ₹20.5 L/yr

Test Consultant

(92 salaries)
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₹4.4 L/yr - ₹11.3 L/yr

Test Engineer

(73 salaries)
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₹5.3 L/yr - ₹11.7 L/yr

Technical Support Analyst

(68 salaries)
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₹5.6 L/yr - ₹13.3 L/yr

CSG International Interview Questions

An Application Software Development Consultant was asked Q. Write a C program and explain each line.
A Test Engineer - II was asked 11mo agoQ. Explain the OOPS concepts with a project example.
Get interview-ready with top interview questions and answer
A Scrum Master was asked Q. Define Agile methodologies.
A Software Development Engineer was asked Q. What is the life cycle of WCF?
A Development Consultant was asked Q. If you are from a telecom background, describe the overall flow in bri...read more

CSG International Jobs

Popular Designations CSG International Hires for
Software Engineer
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Senior Software
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Software Development Engineer
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Technical Support Analyst
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Senior Software Engineer
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Information Specialist
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CSG International FAQs

When was CSG International founded?
CSG International was founded in 1994. The company has been operating for 31 years primarily in the Software Product sector.
Where is the CSG International headquarters located?
CSG International is headquartered in Englewood,Colorado and has an office in Bangalore Rural.
How many employees does CSG International have in India?
CSG International currently has more than 2,000+ employees in India. Engineering - Software & QA department appears to have the highest employee count in CSG International based on the number of reviews submitted on AmbitionBox.
Does CSG International have good work-life balance?
CSG International has a Work-Life Balance Rating of 3.9 out of 5 based on 500+ employee reviews on AmbitionBox. 73% employees rated CSG International 4 or above, while 27% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read CSG International work-life balance reviews for more details.
Is CSG International good for career growth?
Career growth at CSG International is rated as moderate, with a promotions and appraisal rating of 3.1. 27% employees rated CSG International 3 or below, while 73% employees rated it 4 or above on promotions / appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading CSG International promotions / appraisals reviews for more detailed insights.
What are the pros and cons of working in CSG International?
Working at CSG International comes with several advantages and disadvantages. It is highly rated for work life balance and company culture. However, it is poorly rated for promotions / appraisal, skill development and work satisfaction, based on 500+ employee reviews on AmbitionBox.
CSG International Overview
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