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Engaged Employer
Frontizo Business Services
3.3
based on 188 Reviews
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Company Overview
Company Locations
Working at Frontizo Business Services
Company Summary
A provider of customer support solutions, Frontizo specializes in enhancing customer experience through various communication channels in the outsourcing sector.
Overall Rating
3.3/5
based on 188 reviews
8% below
industry average
Critically rated for
Promotions, Work satisfaction, Skill development
Work Policy
Work from office
64% employees reported
Rotational Shift
62% employees reported
Flexible timing
61% employees reported
No travel
73% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
6 employees reported
Health insurance
5 employees reported
Job/Soft skill training
4 employees reported
Office gym
2 employees reported
View all benefits
About Frontizo Business Services
Founded in2012 (13 yrs old)
India Employee Count51-200
Global Employee Count51-200
India HeadquartersBangalore/Bengaluru, Karnataka, India
Office Locations
--
Websitefrontizo.in
Primary Industry
Other Industries
--
View in video summary
OverviewWe are a company that provide customer service solutions as a global outsourcing partner. Services are provided in mediums like phone, email and chat and in the English and Hindi languages.Guiding PrinciplesCultureOur vision and mission is to “Transform how India buys”. Therefore, Frontizo will imbibe the culture of relentlessly advocating for the customer and aim to deliver the gold standard of customer service experience in IndiaCoverageWe will work backwards starting with the customers and look for every possible opportunity and address their needs across channels and languages
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Frontizo Business Services Ratings
based on 188 reviews
Overall Rating
3.3/5
How AmbitionBox ratings work?
5
74
4
24
3
17
2
11
1
62
Category Ratings
3.3
Job security
3.3
Salary
3.1
Company culture
3.1
Work-life balance
3.0
Skill development
3.0
Work satisfaction
2.8
Promotions
Frontizo Business Services is rated 3.3 out of 5 stars on AmbitionBox, based on 188 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Frontizo Business Services
based on 176 reviews
2.9
Rated by 59 Women
Rated 3.2 for Job security and 3.1 for Salary
3.5
Rated by 117 Men
Rated 3.4 for Salary and 3.3 for Work-life balance
Work Policy at Frontizo Business Services
based on 30 reviews in last 6 months
Work from office
64%
Hybrid
33%
Permanent work from home
3%
Frontizo Business Services Reviews
Top mentions in Frontizo Business Services Reviews
+ 5 more
Compare Frontizo Business Services with Similar Companies
 |  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 3.3/5 based on 188 reviews | 3.7/5 based on 414 reviews | 3.0/5 based on 608 reviews | 4.3/5 based on 570 reviews |
Highly Rated for |  No highly rated category | No highly rated category | No highly rated category | Skill development Salary Company culture |
Critically Rated for | Promotions Skill development Work satisfaction | Salary Promotions | Salary Promotions Job security |  No critically rated category |
Primary Work Policy | Work from office 64% employees reported | Work from office 73% employees reported | Work from office 62% employees reported | Permanent work from home 66% employees reported |
Rating by Women Employees | 2.9 Poor rated by 59 women | 3.4 Average rated by 97 women | 3.1 Average rated by 186 women | 4.2 Good rated by 211 women |
Rating by Men Employees | 3.5 Good rated by 117 men | 3.7 Good rated by 261 men | 2.9 Poor rated by 380 men | 4.3 Good rated by 309 men |
Job security | 3.3 Average | 3.5 Good | 2.9 Poor | 4.2 Good |
View more
Frontizo Business Services Salaries
Frontizo Business Services salaries have received with an average score of 3.3 out of 5 by 188 employees.
Customer Service Associate
(64 salaries)
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₹1.7 L/yr - ₹5 L/yr
Customer Care Executive
(42 salaries)
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₹1.7 L/yr - ₹3.8 L/yr
Team Manager
(36 salaries)
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₹7.3 L/yr - ₹11.6 L/yr
Customer Service Executive
(32 salaries)
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₹1.5 L/yr - ₹4.5 L/yr
C.S.A
(20 salaries)
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₹1.5 L/yr - ₹3.6 L/yr
SME
(18 salaries)
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₹2 L/yr - ₹5.5 L/yr
Quality Analyst
(17 salaries)
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₹2 L/yr - ₹4.8 L/yr
Customer Support Executive
(12 salaries)
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₹1.9 L/yr - ₹3.6 L/yr
HR Business Partner
(8 salaries)
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₹14 L/yr - ₹24.4 L/yr
Team Lead
(6 salaries)
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₹3.1 L/yr - ₹4.8 L/yr
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Frontizo Business Services Perks & Benefits
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Frontizo Business Services FAQs
When was Frontizo Business Services founded?
Frontizo Business Services was founded in 2012. The company has been operating for 13 years primarily in the BPO sector.
Where is the Frontizo Business Services headquarters located?
Frontizo Business Services is headquartered in Bangalore/Bengaluru, Karnataka.
How many employees does Frontizo Business Services have in India?
Frontizo Business Services currently has more than 100+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Frontizo Business Services based on the number of reviews submitted on AmbitionBox.
Does Frontizo Business Services have good work-life balance?
Frontizo Business Services has a work-life balance rating of 3.1 out of 5 based on 100+ employee reviews on AmbitionBox. 48% employees rated Frontizo Business Services 3 or below, while 52% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Frontizo Business Services work-life balance reviews for more details.
Is Frontizo Business Services good for career growth?
Career growth at Frontizo Business Services is rated as poor, with a promotions and appraisal rating of 2.8. 48% employees rated Frontizo Business Services 3 or below on promotions / appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Frontizo Business Services promotions / appraisals reviews for more detailed insights.
What are the cons of working in Frontizo Business Services?
Working at Frontizo Business Services does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, work satisfaction and skill development, based on 100+ employee reviews on AmbitionBox.
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