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Urban Company
3.4
based on 1.2k Reviews
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Company Overview
Associated Companies
Company Locations
Working at Urban Company
Company Summary
Online mobile marketplace offering professional home services
Overall Rating
3.4/5
based on 1.2k reviews
8% below
industry average
Critically rated for
Job security, Promotions, Work-life balance
Work Policy
Work from office
55% employees reported
Monday to Saturday
44% employees reported
Flexible timing
60% employees reported
No travel
47% employees reported
View detailed work policy
Top Employees Benefits
Free meal
49 employees reported
Job/Soft skill training
46 employees reported
Cafeteria
39 employees reported
Health insurance
36 employees reported
View all benefits
About Urban Company
Founded in2015 (10 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
India HeadquartersGurgaon,Haryana, India
Office Locations
Websiteurbancompany.com
Primary Industry
Other Industries
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View in video summary
Urban Company (formerly known as UrbanClap) is recognized as the fastest-growing startup in India. We are a mobile marketplace for local services. We help customers hire trusted professionals for all their service needs. We are staffed with young, passionate people working tirelessly to make a difference in the lives of people by catering to their service needs at their doorsteps. We provide housekeeping services which consist of Plumbers, Electricians, Carpenters, Cleaning and Pest Control. We also provide personal services like beauty, spa, mobile and other appliance repairs etc. Be it getting a plumbing job done, improving your fitness through yoga, learning to play the guitar, decorating your home or getting candid photos of your wedding clicked, we are a sure shot destination for your service needs.
Mission: Our mission is to empower millions of service professionals by delivering services at home in a way that has never experienced before.
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Urban Company Ratings
based on 1.2k reviews
Overall Rating
3.4/5
How AmbitionBox ratings work?
5
461
4
222
3
188
2
98
1
241
Category Ratings
3.5
Skill development
3.3
Company culture
3.3
Salary
3.2
Work satisfaction
3.1
Work-life balance
2.9
Promotions
2.8
Job security
Urban Company is rated 3.4 out of 5 stars on AmbitionBox, based on 1.2k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Urban Company
based on 1.1k reviews
3.2
Rated by 325 Women
Rated 3.2 for Skill development and 3.1 for Company culture
3.4
Rated by 776 Men
Rated 3.6 for Skill development and 3.4 for Salary
Work Policy at Urban Company
based on 194 reviews in last 6 months
Work from office
55%
Hybrid
32%
Permanent work from home
13%
Urban Company Reviews
Top mentions in Urban Company Reviews
+ 5 more
Compare Urban Company with Similar Companies
 |  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 3.4/5 based on 1.2k reviews | 3.8/5 based on 4.6k reviews | 3.5/5 based on 3.9k reviews | 3.9/5 based on 5.2k reviews |
Highly Rated for |  No highly rated category | No highly rated category | No highly rated category | Salary Skill development |
Critically Rated for | Job security Promotions Work-life balance | Job security Promotions | Job security Promotions Work-life balance | Job security |
Primary Work Policy | Work from office 55% employees reported | Work from office 47% employees reported | Work from office 76% employees reported | Work from office 48% employees reported |
Rating by Women Employees | 3.2 Average rated by 325 women | 3.5 Good rated by 549 women | 3.4 Average rated by 469 women | 3.5 Good rated by 261 women |
Rating by Men Employees | 3.4 Average rated by 776 men | 3.8 Good rated by 3.7k men | 3.5 Good rated by 3.2k men | 4.0 Good rated by 4.5k men |
Job security | 2.8 Poor | 3.2 Average | 3.0 Average | 3.0 Average |
View more
Urban Company Salaries
Urban Company salaries have received with an average score of 3.3 out of 5 by 1.2k employees.
Category Manager
(682 salaries)
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₹4 L/yr - ₹14.5 L/yr
Business Development Associate
(514 salaries)
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₹1.8 L/yr - ₹6 L/yr
Senior Category Manager
(140 salaries)
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₹9.7 L/yr - ₹22 L/yr
Senior Associate
(127 salaries)
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₹2.5 L/yr - ₹7.5 L/yr
BDA
(98 salaries)
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₹1.8 L/yr - ₹5 L/yr
Business Development Executive
(88 salaries)
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₹1.8 L/yr - ₹4.4 L/yr
Trainer
(83 salaries)
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₹3.1 L/yr - ₹8.5 L/yr
SPA Therapist
(79 salaries)
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₹2 L/yr - ₹9 L/yr
Sales Associate
(75 salaries)
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₹2.7 L/yr - ₹5.2 L/yr
Team Lead
(50 salaries)
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₹2.6 L/yr - ₹8.2 L/yr
Urban Company Interview Questions
A Software Developer was asked 9mo agoQ. What is a thread?
A Senior Data Analyst was asked Q. What are the assumptions of Linear Regression?
A Category Manager was asked 7mo agoQ. Estimate the number of airplanes flying through an airport.
A Business Development Associate was asked 6mo agoQ. Are you able to relocate and join within two days?
A Process Expert was asked 12mo agoQ. How does gas lock occur?
Urban Company Jobs
Popular Designations Urban Company Hires for
Current Openings
Urban Company News
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Quick Commerce To Become $40 Bn Market By 2030: Swiggy CEO
- Swiggy CEO Sriharsha Majety predicts the Indian quick commerce market to reach $30 Bn to $40 Bn in the next three to five years.
- Majety expects a higher consolidation in the quick commerce sector and stated that the market may not support multiple players.
- Swiggy's quick commerce arm, Instamart, aims for contribution margin breakeven between October 2025 and December 2025 by expanding dark stores.
- Prosus India head hinted at upcoming IPOs of Indian companies including Meesho, Urban Company, PayU, and possibly Rapido, reflecting the maturing market.
Inc42 | 26 Jun, 2025
The Otipy Collapse, Urban Company’s Profitable FY25 & More
- Otipy, once a disruptor in agritech, collapsed due to competition from quick commerce players.
- Factors like capital-intensive last-mile delivery, thin margins, and challenges in demand forecasting led to Otipy's downfall.
- Suppliers are yet to receive their payments from Otipy, raising concerns about the farm-to-table model's sustainability.
- Urban Company reported a profitable FY25 with a net profit of INR 239.7 Cr and operating revenue of INR 1,144.4 Cr.
- WIOM raised $35 Mn led by Accel and Prosus to provide affordable internet services under the PM-WANI Scheme.
- BlueStone aims to raise INR 300-350 Cr at a $1.15 Bn valuation and filed its DRHP to raise INR 1,000 Cr.
- Physis Capital raised over INR 200 Cr for its fund targeting startups in edtech, fintech, and consumer services.
- Former Unacademy executive launched a new eyewear startup with $2.2 Mn seed funding from India Quotient.
- Oben closed its $11 Mn Series A funding round with investments from Helios Holdings and Sharda family office.
- ArisInfra's IPO subscription was at 24% on day 1, while Ola considers a zero-commission model for drivers.
Inc42 | 19 Jun, 2025
Urban Company turns profitable in FY25, reports Rs 240 crore profit ahead of planned IPO
- Urban Company, a home services platform, became profitable in FY25 with a net profit of Rs 240 crore, a major improvement from the previous year's loss.
- Operating revenue surged by 38.2% to Rs 1,144 crore, driven by improved operational efficiency and cost control.
- The company's platform services accounted for 65% of the revenue, rising to Rs 742 crore, while revenue from Native-branded water purifiers tripled to Rs 116 crore.
- India operations contributed Rs 997 crore, international markets Rs 147 crore, and additional income came from interest and mutual funds.
- Total expenses increased to Rs 1,223 crore, with cost discipline maintained in major categories despite the rise.
- Profitability was driven by the consumer services vertical in India, while losses were incurred in the water purifier segment and international operations.
- Urban Company filed its Draft Red Herring Prospectus (DRHP) for a Rs 1,900 crore IPO, signaling plans to go public.
- Recent initiatives include 'InstaHelp' for on-demand domestic assistance and expansion into smart locks under the Native product line.
ISN | 19 Jun, 2025
Urban Company Turns Profitable, Posts INR 240 Cr PAT In FY25
- Urban Company turned profitable in FY25, reporting a net profit of INR 239.7 Cr compared to a loss in the previous fiscal year.
- The operating revenue of the hyperlocal services startup surged 38.2% to INR 1,144.4 Cr in FY25.
- Founded in 2014, Urban Company offers tech-enabled services for household needs and has prominent backers like Ratan Tata and Tiger Global.
- The company filed for a public issue of INR 1,900 Cr and also derives revenue from product sales and various services.
- Urban Company's total revenue for 2024-25 was INR 1,260.6 Cr, with international operations contributing 12.8% of the revenue.
- Expenses increased by 19.8% in FY25, totaling INR 1,223.4 Cr, with significant costs in employee benefits and stock-in-trade purchase.
- The startup allocated funds for technology development, lease payments, and marketing activities from its IPO proceeds.
- The founders sold shares worth INR 779 Cr in secondary deals, not participating in the offer-for-sale round.
Inc42 | 18 Jun, 2025
Urban Company posts Rs 240 crore profit in FY25, revenue rises 38%
- IPO-bound Urban Company reported a 38% increase in operating revenue for FY25 at Rs 1,144 crore, turning profitable during the year with a net profit of Rs 240 crore.
- The turnaround in Urban Company's bottomline was supported by a Rs 211-crore deferred tax credit, leading to a pre-tax profit of Rs 28 crore.
- The at-home services platform's cofounders highlighted the growth of core service offerings like home and beauty services, enabling investments in newer categories.
- In April, Urban Company filed draft papers for a Rs 1,900-crore public offering, involving a primary issue of Rs 429 crore.
Economic Times | 18 Jun, 2025
How NoBroker Plans to Crack the ₹50,000 Cr Home Services Market — A PM’s Research Journey
- NoBroker aims to tap into the ₹50,000 crore home services market by starting with high-frequency, low-risk services to build trust and operational capability.
- The company leverages qualitative research and user interviews to shape its product strategy more effectively than traditional surveys.
- Prioritizing trust and operational excellence over price, NoBroker focuses on transforming offline home services into a premium digital experience.
- Their strategy involves phased revenue targets, with society-focused user base providing a competitive advantage over rivals like Urban Company.
- NoBroker plans to start with essential, recurring services before expanding into premium offerings to capture a significant market share.
- The key to success lies in flawless execution of their two-phase roadmap over the next 18 months.
Medium | 15 Jun, 2025
Valorant Backer Drives Doubled EPS For Prosus As Firm Readies Lifestyle Ecommerce Push In India
- Prosus NV is planning to enhance its lifestyle e-commerce presence in India, Latin America, and Europe, focusing on innovation and AI-driven technology.
- The company anticipates a doubling of its earnings per share (EPS) in the last fiscal year due to accelerated growth in its e-commerce businesses, particularly driven by its holding in Tencent Holdings Ltd., the company behind Valorant.
- Prosus expects its headline EPS from continued operations to grow between 91% and 100% year-on-year for the period ending in March.
- The company aims to increase its e-commerce bottom line to double its overall value by 2028, with investments in diverse sectors like food delivery, finance, and e-commerce in India.
- Prosus has expressed openness to invest between $5 million and $1 billion in Indian ventures, including Swiggy, Meesho, PayU, Urban Company, and others.
- Rapido has considered a new platform for its food delivery business, eyeing further expansion in the Indian market.
- In its half-yearly disclosure, Prosus saw varying returns from its investments in Indian startups, with negative internal rates of return, revenue growth, and potential IPOs on the horizon for companies like PayU, Meesho, and Bluestone.
- The revenue of PayU India business grew by 12% to $237 million, with solid growth in total payments and improvements in EBIT margins. PharmEasy delivered a negative IRR of -38%, while other investments showed positive returns.
- Prosus is enthusiastic about investment prospects in India, exemplified by its continuous investments in innovative Indian startups and a willingness to increase funding in the country.
- Chief Executive Fabricio Bloisi aims to streamline Prosus' strategy across its diverse global investments spanning five continents.
- The company's financial statements to be released on June 23 will provide more insights into its recent growth and future plans.
- Prosus' strategic focus includes leveraging AI-driven technology for sustainable growth, with a positive outlook on Indian investment opportunities.
- Overall, Prosus remains optimistic about its investments in India and other regions, positioning itself for sustained profitable growth and value creation.
- Prosus is actively seeking opportunities to expand its presence in key markets like India, emphasizing investment flexibility and the search for pioneering entrepreneurs and innovators.
- The company's robust financial performance and strategic investments in Indian startups underscore its commitment to accelerating growth and profitability.
- The firm's expansion plans in India align with its broader goal to enhance its e-commerce footprint globally and drive long-term value creation.
Bloomberg Quint | 12 Jun, 2025
Meesho To File IPO Papers In Few Weeks Via Confidential Route
- Meesho, an ecommerce major, is set to file its IPO papers in a few weeks via the confidential route after board approval.
- The startup aims to raise $700 Mn to $800 Mn, lower than the speculated $1 Bn IPO.
- Investment bankers Citigroup, Kotak Mahindra Capital, and Morgan Stanley are involved in Meesho's public offering.
- Discussion about the IPO filing is ongoing and plans could change.
- Meesho recently became a public company for flexibility and alignment with IPO regulatory expectations.
- Meesho's board approved issuing 411.4 Cr bonus shares of INR 1 each to equity shareholders.
- Prosus ascribed a timeline of 18 months to Meesho’s public listing.
- On the financial front, Meesho is yet to disclose its financial numbers for FY25.
- Multiple tech companies, including Groww and Urban Company, are gearing up for public listings this year.
- New-age tech companies opt for confidential IPO filings to submit IPO papers without immediate public reveal.
- SEBI allowed confidential IPO filings in December 2022, an alternative to traditional IPO filing process.
- Swiggy and OYO have also considered confidential IPO filings in the past.
- VCs believe the confidential route allows founders to control public disclosure timing and avoid disruptions.
- Lenskart is reportedly planning to file its IPO confidentially in the upcoming weeks.
- Tech companies prefer confidential filings to manage public disclosure strategically.
- Meesho's IPO filing via the confidential route indicates growing trend of using this method among startups.
- The confidential filing route offers startups control over timing to market their IPO and avoid disruptions.
Inc42 | 11 Jun, 2025
Lightspeed backs Indian home services startup Snabbit as the next big consumer trend
- Indian home services have traditionally been offline, but startups are now leveraging technology for transformation.
- Snabbit, a startup founded last year, allows customers to book various home services through its app.
- It recently secured $19 million in Series B funding from Lightspeed, Elevation Capital, and Nexus Venture Partners.
- Snabbit focuses on sourcing, screening, training, and managing workers to ensure quick service.
- Competition in this space includes Urban Company, Broomees, and Pronto which are also gaining traction.
- Snabbit charges between ₹169 and ₹499 for services, offering a different pricing model than its competitors.
- The startup invests in technology for better customer experiences and compliance with regulations.
- Workers on Snabbit's platform receive benefits like insurance and a reliable support system.
- The potential for growth is high, with plans to expand to more micro markets within India.
- While showing promising growth, Snabbit faces challenges in customer retention and competition in the market.
TechCrunch | 29 May, 2025
Exclusive: Pronto In Talks To Raise $12 Mn From General Catalyst, Glade Brook Capital
- Delhi NCR-based home services startup Pronto is in advanced discussions to raise about $12 Mn in Series A funding.
- The funding round will involve new investors - Glade Brook Capital and General Catalyst, along with existing investor Bain Capital Ventures.
- Pronto, founded in 2024, provides on-demand house help services in parts of Gurugram with plans to expand and hire more professionals.
- The on-demand home services market is witnessing a boom, with investors showing interest in startups such as Pronto, Snabbit, Urban Company, and Broomees.
Inc42 | 28 May, 2025
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Urban Company Subsidiaries
GoodService
3.2
• 3 reviews
HandyHome
4.0
• 1 review
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Urban Company FAQs
When was Urban Company founded?
Urban Company was founded in 2015. The company has been operating for 10 years primarily in the Internet sector.
Where is the Urban Company headquarters located?
Urban Company is headquartered in Gurgaon,Haryana. It operates in 5 cities such as Gurgaon / Gurugram, Bangalore / Bengaluru, Kolkata, Pune, Chennai. To explore all the office locations, visit Urban Company locations.
How many employees does Urban Company have in India?
Urban Company currently has more than 1,100+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Urban Company based on the number of reviews submitted on AmbitionBox.
Does Urban Company have good work-life balance?
Urban Company has a work-life balance rating of 3.1 out of 5 based on 1,200+ employee reviews on AmbitionBox. 44% employees rated Urban Company 3 or below, while 56% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Urban Company work-life balance reviews for more details.
Is Urban Company good for career growth?
Career growth at Urban Company is rated as poor, with a promotions and appraisal rating of 2.9. 44% employees rated Urban Company 3 or below on promotions / appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Urban Company promotions / appraisals reviews for more detailed insights.
What are the cons of working in Urban Company?
Working at Urban Company does have some drawbacks that potential employees should consider. The company is poorly rated for job security, promotions / appraisal and work life balance, based on 1,200+ employee reviews on AmbitionBox.
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