How will the prioritization of tickets be managed before the Service Level Agreement (SLA)?
AnswerBot
4mo
Tickets are prioritized based on impact, urgency, and customer importance before SLA.
Tickets are categorized based on impact, urgency, and customer importance.
High impact issues with urgent resolution...read more
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Popular interview questions of Technical Support Analyst
A Technical Support Analyst was asked 4mo agoQ1. How will the prioritization of tickets be managed before the Service Level Agree...read more
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