A guest has requested a special dietary modification to their meal, such as gluten-free or vegan options. How would you communicate this request to the kitchen staff, and ensure that the guest's needs are met?

Question

Accepted Answer

Effective communication with kitchen staff ensures guest dietary needs are met promptly and accurately.

Listen carefully to the guest's dietary request and confirm details to avoid misunderstandings.
Communicate the request to the kitchen staff clearly, specifying the dietary restrictions (e.g., gluten-free, vegan).
Use a designated system (like a kitchen order slip) to highlight dietary modifications for the kitchen staff.
Follow up with the kitchen to ensure they understand the request and can accommodate it properly.
Check back with the guest to confirm their needs are met and offer alternatives if necessary.

Asked in Kamat Hotels India

A guest has requested a special dietary modification to their meal, such as gluten-free or vegan options. How would you communicate this request to the kitchen staff, and ensure that the guest's needs are met?

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